USING PHONE FEATURES WITH YOUR MOBILE MEDIA SYSTEM
While SYNChas a variety of features, many of them are dependent on
your phone’s functionality. To ensure that you have a compatible phone
or to check which features are compatible with SYNC, please check
your phone’s user guide and also visit www.SyncMyRide.com.
Hands-free calling is one of the main features of SYNC. SYNCworks in
conjunction with yourBluetoothenabled cellular phone and your system
to offer many options. To access:
1. Press the PHONE hard button.
2. On the phone screen you can
choose from:
•SEND:Press to receive an
incoming call, make an outgoing
call, or to redial.
•END:Press to end or ignore a
call.
•PRIVACY MODE:Press to
activate privacy mode. During an
active phone call with SYNC, you can choose to transfer the call to
yourBluetoothenabled cellular phone for a private conversation.
Note:This is a phone dependent feature.
•HOLD CALL:Press to put an active call on hold to have a private
conversation within your vehicle cabin. Press again to take off hold.
Note:This is a phone dependent feature.
•JOIN CALLS:Press to join two active calls.
Note:This is a phone dependent feature.
•Digit entry:Press the numbers to manually enter a phone number to
call.
•Signal/battery strength and roaming status
Note:This is a phone dependent feature.
•
: Press to see additional numbers or information (if available).
•
: ThisBluetoothicon illuminates when aBluetoothenabled phone
is connected to SYNC.
SYNCphone features (if equipped)
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Supplement, 1st Printing
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SAVING A CONTACT OR A PHONE NUMBER AS A QUICK DIAL
After you have connected yourBluetoothenabled cellular phone and
downloaded your phone book/call history, SYNCallows you to save 10
frequently called numbers for quick access.
1. Press the PHONE hard button on the mobile media system.
2. Select the ‘Phone Book’ or ‘Call
History’ tab.
3. Select the phone number or the
contact you wish to save to the
Quick Dial screen.
4. Press ‘Save’.
5. Select the Quick Dial location in
which you wish to store the contact.
6. Press ‘Set/Replace’ at the bottom
of the screen to save the contact’s
number to the chosen Quick Dial
location.
The system will confirm when the
number of the contact is
successfully stored.
USING THE PHONE BOOK FEATURE
Note:This is a speed dependent feature. The vehicle must be moving
less than 3 mph (5 km/h) to use this feature.
SYNCenables you to view the contacts downloaded from your
Bluetoothenabled cellular phone. To access:
1. Press the PHONE hard button.
SYNCphone features (if equipped)
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4. Scroll using/on the
screen to cycle through the
following options:
•Bluetooth On/Off
•911 Assist™(if equipped)
•Vehicle Health Report(if equipped, U.S. only)
•Incoming Call Ringer
•Text Message Notification
•Automatic Download On/Off
•Modify Phonebook
•Provider
•Candidate Lists
•Factory Defaults
•Master Reset
•Install
•System Information
Turning Bluetooth on/off
TurningBluetoothOFF will turn off access to all features to all SYNC
Bluetoothrelated features (i.e., text messaging, hands-free calling,
Bluetoothmedia streaming). Any incoming text or phone messages will
go into their respective missed folders.
To access:
1. Press the PHONE hard button.
SYNCphone features (if equipped)
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assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, SYNCis designed to assist
occupants in attempting to contact emergency services by dialing 911
through the occupant’s paired and connectedBluetoothenabled cellular
phone. In the event that a connected cellular phone is damaged or loses
connection to SYNC, SYNCwill search for and connect to any
available, previously paired cell phone and attempt to place the call to
911. Before initiating the call, SYNC provides a short window of time
(approximately 10 seconds) that allows the driver or passenger to decide
whether to cancel the call by pressing and holding
on the steering
wheel controls. Before initiating the 911 call for the occupants, SYNC
will say the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call by pressing
will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
SYNCphone features (if equipped)
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Note:SYNCis capable of indexing thousands of average size media
files. The time required to complete the indexing process is dependent
upon the size of the media content being indexed and the device itself.
If at any time the device is removed from the USB port, USB REMOVED
will appear.
STREAMING MUSIC FROM YOUR BLUETOOTH ENABLED PHONE
Note:This is a phone dependent feature. Refer to your phone’s user
guide for further information on how to streamBluetoothaudio.
SYNCallows you to stream music from yourBluetoothenabled cellular
phone to play through SYNC. To access:
1. Ensure that the desired music is playing on your paired phone and
your phone is inBluetoothaudio streaming mode.
2. Press the MEDIA hard button on the mobile media system.
3. Select the ‘User Device’ tab on
the touchscreen.
4. Press SOURCE repeatedly to until
BT AUDIO appears in the line above
SOURCE.
USING LINE IN (AUXILIARY INPUT JACK) WITH SYNC
Your vehicle is equipped with an auxiliary input jack which allows you to
plug in and play your portable music player over the vehicle speakers.
For exact location of your auxiliary input jack, refer to your vehicle’s
Owner’s guide.
To access:
Note:If you already have a device connected to the USB port, you
cannot access the LINE IN feature. Some digital media players require
both USB and LINE IN ports to stream data and music separately.
1. Ensure that the desired device is plugged into the Auxiliary input jack
and is playing.
2. Press the MEDIA hard button on the mobile media system.
SYNCmedia features (if equipped)
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Exploring the USB device
SYNCallows you to explore through all supported digital media on your
media device which is connected through the USB port. To access:
1. Press the MEDIA hard button on the mobile media system.
2. Select the ‘User Device’ tab.
3. Press ‘Source’ repeatedly until
USB appears.
4. Select ‘Music Library’.
5. Scroll using
/on the
touchscreen and select ‘Explore
USB’.
6. Use
/to scroll through all indexed media on your USB device.
Note:Media can be played directly through the Explore USB feature by
selecting the desired track or by selecting PLAY ALL.
Note:When you are playing USB SYNCMEDIA using the Explore USB
feature, and you have folders saved on your playing device, you are in
folder mode. In folder mode, you can say, “Play next folder” or “Play
previous folder” to advance within your saved folders.
Accessing your BT Devices menu and features
The BT DEVICES menu allows you to connect, add and deleteBluetooth
devices from SYNC.
To access:
1. Press the MEDIA hard button on the mobile media system.
SYNCmedia features (if equipped)
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2. Select the ‘User Device’ tab.
3. Select ‘BT Devices’.
4. Select from available options of:
•Connect:Select to connect a previously paired device to SYNC.
•Add:Select to add a device through Discovery and Discoverable
modes. Refer toAdding a new device in discovery or discoverable
modein the following section.
•Delete:Select to delete a previously paired device.
•Advanced:Refer toAdvanced Settingsin theSYNCphone features
chapter for information on how to make adjustments to advanced
settings.
Adding a new device in discovery or discoverable mode
1. Press the MEDIA hard button on
the mobile media system.
2. Select the ‘User Device’ tab.
3. Select ‘Bluetooth Devices’.
4. Select ‘Add’. If your device
supports discoverable mode, enter
the PIN given by SYNC. If your
device supports discovery mode,
press ‘Find Other Devices’.
5. Select the desired device.
6. SYNCwill take you to the ‘New
Device’ menu. Enter the PIN given
by your device into SYNCvia the
touch pad and press ‘Enter’.
SYNCmedia features (if equipped)
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Autoplay:With this feature ON, SYNC will automatically begin to play
your music as it is being indexed. As the system is finishing indexing all
of your songs, you can listen to music. With this feature OFF, SYNC will
not begin to play any of your music until it has all been indexed.
Note:The larger the number of songs SYNC has to index, the longer
indexing will take.
Play Genre:You can play a specific genre (type) of music. SYNC will
read all the data from your indexed music and, if available, will begin to
play that type of music.
Note:You can only play genres of music which are present in the music
you have indexed to SYNC.
Similar music:You can tell SYNC to play music ‘similar’ to what you are
currently playing.
Voice commands while using Line in
While using the Line in feature (Auxiliary input jack), press
or
VOICE on the steering wheel controls. When prompted, you may say the
following commands:
•Exit•Line in
Voice commands when in Bluetooth audio mode
When in Bluetooth audio mode, press
or VOICE on the steering
wheel controls. When prompted, say any of the following commands:
•Play•Pause
•Play next track•Play previous track
Note:Please refer to your device’s user guide to see if these commands
are supported forBluetoothaudio.
At any time, you may say these commands:
•User Device•Help
•Phone•Line in
•Exit
SYNCmedia features (if equipped)
57SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)