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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Lincoln vehicle customers call 1-800-521-4140.
Customers will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call 1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note:With extended use, the flasher may run down your battery.
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
27 20A Ignition Switch, IA
28 5A Radio mute
29 5A Instrument panel cluster
30 5A Transmission shifter
31 10A Steering angle sensor, Heads-up
display
32 10A Restraint control module
33 10A Adaptive lighting module
34 5A Front body run/start feeds
35 10A Body module run/start feeds
36 5A Not used (spare)
37 10A Powertrain control module
run/start, Fuel relay
38 20A Trailer tow park lamps
39 20A Audio control module
40 20A Cigarette lighter
41 15A Delayed accessory feeds
42 10A Not used (spare)
43 10A Auxiliary blower, Rear wiper, Rain
sensor
44 10A Trailer tow backup lamps
45 5A Front wiper, Front blower, Wiper
relay
46 7.5A Occupant classification sensor
(OCS), Passenger airbag
deactivation indicator (PADI),
Front control interface module
47 30A Circuit
BreakerNot used
48 Full ISO relay Delayed accessory relay
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Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 — Not used
2 — Not used
3 30A* Trailer tow brake controller
4 40A* Wiper relay (front and rear)
5 30A* Passenger power seat
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
6 30A* 110V AC inverter
7 30A* Rear climate control seat module
8 30A* Front climate control seat module
9 40A* Anti-lock brake system (ABS)
pump
10 30A* Starter
11 30A* Powertrain control module (PCM)
vehicle power
12 20A* ABS valve
13 20A** Right high intensity discharge
(HID) headlamp
14 10A** Brake on/off (BOO) switch,
Adaptive cruise relay
15 15A** Automatic high beams, Adaptive
cruise control
16 20A** Left HID headlamp
17 10A** Alternator sensor
18 30A* 3rd row power seats
19 20A* Front console power point
20 40A* Rear defroster, Heated mirrors
21 20A* Rear console power point
22 40A* Trailer tow battery charge, Trailer
tow stop/turn lamps fuse 45
power
23 10A** PCM keep alive power, Canister
vent, Relay coil
24 10A** A/C clutch
25 20A** Rear power point
26 15A** Backup lamps
27 15A** Fuel relay (Fuel pump driver
module, Fuel pump)
28 80A* Cooling fan
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
29 30A* Left rear smart window,
Panoramic roof module, Power
sunshade module
30 30A* Left front smart window
31 40A* Auxiliary blower motor
32 30A* Driver seat motor, Memory motor
power
33 30A* Run/start relay
34 30A* Power liftgate
35 40A* Front A/C blower
36 25A** Rear wiper module (secondary
fuse)
37 15A** Washer pump
38 10A** Trailer tow backup lamps
39 Diode Fuel pump motor diode
40 Diode One touch integrated start diode
41 G8VA relay Trailer tow park lamp
42 G8VA relay Trailer tow stop/turn lamp (left)
43 G8VA relay Trailer tow stop/turn lamp (right)
44 G8VA relay Backup lamps relay
45 20A** Trailer tow stop/turn lamps
(secondary fuse)
46 15A** PCM vehicle power 2, Vehicle
power 3
47 20A** PCM vehicle power 1
48 15A** PCM vehicle power 4 (coil on
plugs)
49 10A** Heated mirrors (secondary fuse)
50 HC micro relay Blower motor
51 HC micro relay Fog lamp deactivation
52 HC micro relay Starter
53 HC micro relay Adaptive cruise control
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
54 HC micro relay 3rd row power seats
55 HC micro relay Wipers (front)
56 HC micro relay Rear window defroster, Heated
mirrors
57 — Not used
58 — Not used
59 HC micro relay Auxiliary blower motor
60 HC micro relay Trailer tow battery charge
61 G8VA relay Refrigerator
62 G8VA relay Automatic high beams
63 HC micro relay Run/start
64 HC micro relay PCM
65 G8VA relay A/C clutch
66 G8VA relay Fuel pump
* Cartridge Fuses ** Mini Fuses
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Note:The tire pressure monitoring system (TPMS) indicator light will
illuminate when the spare tire is in use. To restore the full functionality
of the monitoring system, all road wheels equipped with tire pressure
monitoring sensors must be mounted on the vehicle.
Have a flat serviced by an authorized dealer in order to prevent damage to
the TPMS sensors, refer toTire pressure monitoring system (TPMS)in
theTires, Wheels and Loadingchapter. Replace the spare tire with a road
tire as soon as possible. During repairing or replacing of the flat tire, have
the authorized dealer inspect the TPMS sensor for damage.
WARNING:The use of tire sealants may damage your tire
pressure monitoring system (TPMS) and should not be used.
However, if you must use a sealant, the TPMS sensor and valve stem
on the wheel must be replaced by an authorized Ford dealer.
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WARNING:Refer toTire pressure monitoring system (TPMS)
in theTires, Wheels and Loadingchapter for important
information. If the tire pressure monitor sensor becomes damaged, it
will no longer function.
Dissimilar spare tire/wheel information
WARNING:Failure to follow these guidelines could result in an
increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for
temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire/wheel that is the same size
and type as the road tires and wheels that were originally provided by
Ford. If the dissimilar spare tire or wheel is damaged, it should be
replaced rather than repaired.
A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that
is different in brand, size or appearance from the road tires and wheels
and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter “T” for tire
size and may have “Temporary Use Only” molded in the sidewall
2.Full-size dissimilar spare with label on wheel:This spare tire has
a label on the wheel that states: “THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY”
When driving with one of the dissimilar spare tires listed above,do not:
•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
•Tow a trailer
•Use snow chains on the end of the vehicle with the dissimilar spare
tire
•Use more than one dissimilar spare tire at a time
•Use commercial car washing equipment
•Try to repair the dissimilar spare tire
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