
There may be areas inside your vehicle where the IA key is not detected.
If the message NO KEY DETECTED appears on your message center
when you press the START/STOP button, it may be necessary to move
your IA key to another area within the vehicle. The IA key may not be
detected near the roof (between the driver or passenger sun visor and
the roof, or in the overhead console area), or in the third row seat cup
holder and armrest area, or in the extreme corners of the rear package
tray, near your audio speakers. It is not recommended that you stow the
IA key in these locations. If you move the IA key to a location where it
has been detected before and you still see the NO KEY DETECTED
message, your IA key’s battery may be low or you may be in an area with
excessive radio frequency interference. If this occurs, you can use the
back-up method to start your vehicle (see below).
Back-up method of starting:Your
IA key uses a radio frequency signal
to communicate with your vehicle
and authorize your vehicle to start
when you press the START/STOP
button and apply the brake pedal. If
excessive radio frequency
interference is present in the area,
or if the battery in your IA key is
low, it may be necessary to start
your car by inserting the IA key in
the back-up slot, located in the rear of the center console utility
compartment. Insert the IA key into the slot with buttons facing out and
with key ring up. After inserting the IA key into the back-up slot, use the
START/STOP button and brake pedal to start your vehicle as usual. The
vehicle should respond normally as long as the IA key is in the back-up
slot in the center console utility compartment. Once the vehicle is
started, the IA key can be removed from the back-up slot, if desired.
Fast restart feature:The Fast Restart feature allows you to re-start
your vehicle within 20 seconds of switching the vehicle off, if a valid IA
key is not present when the vehicle is switched off. When you switch
your vehicle off without an IA key in the passenger compartment, the
message RESTART NOW OR KEY IS NEEDED will be displayed in the
message center. You can re-start the vehicle (by applying the brake pedal
and pressing the START/STOP button) for up to 20 seconds, even
though the IA key is not present. After 20 seconds have expired, you can
no longer start your vehicle without the IA key present inside the
vehicle.
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Switching the vehicle off when not in park:It is recommended that
you shift into the P (Park) position before switching your vehicle off. If
you switch your vehicle off with the shifter in any position other than P
(Park), the message SHIFT TO PARK will be displayed in the message
center. If the vehicle is left in this state, your key in ignition chime will
activate when the driver door is opened, and you may drain your
vehicle’s battery. In order to avoid draining your battery, it is
recommended that you always shift to P (Park) before or immediately
after switching your vehicle off.
Absence of the intelligent access key:Once the vehicle has started,
the vehicle will remain running until being turned off by the
START/STOP button, even if the IA key is no longer found in the vehicle.
Whenever a door is opened and then closed while the vehicle is running,
the system will search for an IA key inside the vehicle and the message
center will display NO KEY DETECTED if the IA key is no longer
present. This message is a reminder that someone else in the vehicle
may have taken the IA key when exiting the vehicle. If the IA key is no
longer present in the vehicle, you will not be able to re-start your vehicle
outside of the Fast Restart time (seeFast Restart Featureabove). It is
important to be aware of where your IA key is located in the vehicle, to
avoid becoming stranded without an IA key.
Guarding against exhaust fumes
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 1 inch (2.5 cm) or adjust the heating or
air conditioning to bring in fresh air.
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AUTOMATIC TRANSMISSION OPERATION
Automatic transmission adaptive learning
Your transmission is equipped with an adaptive learning strategy found in
the vehicle computer. This feature is designed to increase durability and
provide consistent shift feel over the life of the vehicle. A new vehicle or
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation. Additionally, whenever the battery is
disconnected or a new battery installed, the strategy must be relearned.
Understanding the gearshift positions of the 6–speed automatic
transmission
Your vehicle has been designed to improve fuel economy by reducing
fuel usage while coasting or decelerating. When you take your foot off
the accelerator pedal and the vehicle begins to slow down, the torque
converter clutch locks up and aggressively shuts off fuel flow to the
engine while decelerating. This fuel economy benefit may be perceived
as a light to medium braking sensation when removing your foot from
the accelerator pedal.
P (Park)
This position locks the transmission
and prevents the front wheels from
turning.
To put your vehicle in gear:
•Press the brake pedal
•Move the gearshift lever into the
desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Switch the ignition off and
remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R (Reverse).
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Lincoln vehicle customers call 1-800-521-4140.
Customers will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call 1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note:With extended use, the flasher may run down your battery.
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a malfunction. Temporary malfunctions may cause the service engine
soon
indicator to illuminate. Examples are:
1. The vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the engine may misfire or run
poorly.
3. The fuel fill inlet may not have been properly closed. SeeEasy Fuel
“no cap” fuel systemin this chapter.
4. Driving through deep water—the electrical system may be wet.
These temporary malfunctions can be corrected by filling the fuel tank
with good quality fuel, properly closing the fuel fill inlet or letting the
electrical system dry out. After three driving cycles without these or any
other temporary malfunctions present, the service engine soon
indicator should stay off the next time the engine is started. A driving
cycle consists of a cold engine startup followed by mixed city/highway
driving. No additional vehicle service is required.
If the service engine soon
indicator remains on, have your vehicle
serviced at the first available opportunity. Although some malfunctions
detected by the OBD-II may not have symptoms that are apparent,
continued driving with the service engine soon
indicator on can
result in increased emissions, lower fuel economy, reduced engine and
transmission smoothness, and lead to more costly repairs.
Readiness for Inspection/Maintenance (I/M) testing
Some state/provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration. Your vehicle may not pass the I/M
test if the service engine soon
indicator is on or not working
properly (bulb is burned out), or if the OBD-II system has determined
that some of the emission control systems have not been properly
checked. In this case, the vehicle is considered not ready for I/M testing.
If the service engine soon
indicator is on or the bulb does not
work, the vehicle may need to be serviced. Refer toOn-board
diagnostics (OBD-II)in this chapter.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
Maintenance and Specifications
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