2012 Lexus ES350 Tow

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3-7. Other interior features
ES350_U■
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a
police report, call the Safety Conne ct response center at 1-800-25-
LEXUS (1-800-255-3987) and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Enhanced
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
Lexus.com.

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ES350_U
4-3. Do-it-yourself maintenance
Do-it-yourself service precautions
If you perform maintenance yourself, be sure to follow the correct proce-
dure given in these sections.
ItemsParts and tools
Battery condition ( →P. 3 8 7)
•Warm water
• Baking soda
•Grease
•Conventional wrench
(for terminal clamp bolts)
Brake fluid level ( →P. 3 8 4 )
• FMVSS No.116 DOT 3 or SAE
J1703 brake fluid
•Rag or paper towel
• Funnel (used only for adding brake
fluid)
Engine coolant level ( →P. 3 8 2 )
• “Toyota Super Long Life Coolant”
or similar high quality ethylene gly-
col based non-silicate, non-amine,
non-nitrite and non-borate coolant
with long-life hybrid organic acid
technology.
For the USA:
“Toyota Super Long Life Coolant”
is pre-mixed with 50% coolant and
50% deionized water.
For Canada:
“Toyota Super Long Life Coolant”
is pre-mixed with 55% coolant and
45% deionized water.
• Funnel (used only for adding
engine coolant)

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4-3. Do-it-yourself maintenance
4
Maintenance and care
ES350_U
ItemsParts and tools
Engine oil level (→P. 3 7 9 )
• “Toyota Genuine Motor Oil” or
equivalent
• Rag or paper towel, funnel (used
only for adding engine oil)
Fuses (→ P. 4 0 9 )• Fuse with same amperage rating as
original
Tire inflation pressure ( →P. 399)• Tire pressure gauge
• Compressed air source
Headlight aim ( →P. 4 1 8 )• Phillips-head screwdriver
Power steering fluid
level ( →P. 3 8 5 )
• Automatic transmission fluid
DEXRON II or III
•Rag or paper towel
• Funnel (used only for adding power steering fluid)
Radiator and condenser ( →P. 3 8 4 )
Wa s h e r f l u i d ( →P. 3 8 9 )
• Water washer fluid containing anti-
freeze (for winter use)
•Funnel

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4-3. Do-it-yourself maintenance
ES350_U■
Checking the fluid level
Make sure to check the fluid type and prepare the necessary items.
Clean all dirt off the reservoir.
Remove the reservoir cap by turning it counterclockwise and
wipe the dipstick clean.
Reinstall the reservoir cap.
Remove the reservoir cap again and look at the fluid level.
Fluid typeAutomatic transmission fluid DEXRON II or III
ItemsRag or paper towel and funnel (only for adding fluid)
CAUTION
■Checking the fluid level
Take care, as the reservoir may be hot.
NOTICE
■When adding fluid
Avoid overfilling, or the power steering may be damaged.
■After replacing the reservoir cap
Check the steering box case, vane pump and hose connections for leaks or dam-
age.
STEP1
STEP2
STEP3
STEP4

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4-3. Do-it-yourself maintenance
4
Maintenance and care
ES350_U
CAUTION
■When inspecting or replacing tires
Observe the following precautions to prevent accidents.
Failure to do so may cause damage to parts of the drive train, as well as dangerous
handling characteristics, which may lead to an accident resulting in death or serious
injury.
●Do not mix tires of different makes, models or tread patterns. Also, do not mix
tires of remarkably different treadwear.
●Do not use tire sizes other than those recommended by Lexus.
●Do not mix differently constructed tires (radial, bias-belted or bias-ply tires).
●Do not mix summer, all season and winter tires.
●Do not tow the vehicle with the compact spare tire installed.
■When initializing the tire pressure warning system
Do not push the tire pressure warning reset switch without first adjusting the tire
inflation pressure to the specified level. Otherwise, the tire pressure warning light
may not come on even if the tire inflation pressure is low, or it may come on when
the tire inflation pressure is actually normal.

When trouble arises5
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ES350_U
5-1. Essential informationEmergency flashers.............. 430
If your vehicle needs to be towed ....................................... 431
If you think something is wrong ...................................... 437
Fuel pump shut off system .................................... 438 5-2. Steps to take in an
emergency
If a warning light turns on or a warning buzzer
sounds... ................................. 439
If a warning message is displayed................................ 449
If you have a flat tire................. 461
If the engine will not start .... 470
If the shift lever cannot be shifted from P ....................... 472
If you lose your keys .............. 473
If the electronic key does not operate properly........... 474
If the vehicle battery is discharged ............................. 477
If your vehicle overheats ..... 480
If the vehicle becomes stuck........................................ 483
If your vehicle has to be stopped in an
emergency ............................ 484

5
When trouble arises
431
5-1. Essential information
ES350_U
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet. This should only be attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion. Towing eyelet
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
If towing from the front, the vehicle’s rear wheels and axles must be in good
condition. ( →P. 4 3 5 )
If they are damaged, use a towing dolly or flat bed truck.

432
5-1. Essential information
ES350_U
Installing towing eyeletRemove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
■Emergency towing procedureRelease the parking brake.
Shift the shift lever to N.
Turn the “ENGINE START STOP” switch to ACCESSORY (engine off)
or IGNITION ON mode (engine running).
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains. Always be cautious of the
surroundings and other vehicles while towing.
●If the engine is not running, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious da mage to the transmission
Never tow this vehicle from the rear with front wheels on the ground.
This may cause serious damage to the transmission.
STEP1
STEP2
STEP3
STEP1