2012 JEEP GRAND CHEROKEE service

The BSM system is designed not to issue an alert on
stationary objects such as guardrails, posts, walls, foliage,
berms, etc. However, occasionally the system may alert
on such objects. This is normal operation and your
vehicle does not require service.
Overtaking/Passing
Stationary Objects
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 151

For comfort the Active Head Restraints can be tilted
forward and rearward. To tilt the head restraint closer to
the back of your head, pull forward on the bottom of the
head restraint. Push rearward on the bottom of the head
restraint to move the head restraint away from your
head.
NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer.
Active Head Restraint (Normal Position)
Active Head Restraint (Tilted)
168 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:If the ACC “Clean Radar Sensor In Front Of
Vehicle” warning is active Normal (Fixed Speed) Cruise
Control is still available. For additional information refer
to “Normal (Fixed Speed) Cruise Control Mode” in this
section.If weather conditions are not a factor, the driver should
examine the sensor. It may require cleaning or removal of
an obstruction. The sensor is located in the center of the
vehicle behind the lower grille.
To keep the ACC System operating properly, it is impor-
tant to note the following maintenance items:
•Always keep the sensor clean. Carefully wipe the
sensor lens with a soft cloth. Be cautious not to
damage the sensor lens.
•Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
•If the sensor is damaged due to a collision, see your
authorized dealer for service.
Clean Radar Sensor Warning
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 215

NOTE:Do not change the adjustment fasteners or pull
the sensor off of the bracket. Doing so may misalign the
sensor.
Store the sensor and bracket assembly in a safe location.
The wiring and connector must be stowed properly after
the sensor and bracket assembly is removed.
A connector plug is stowed on top of the bumper beam.
Insert the wiring connector into the connector plug.
NOTE:When the sensor is removed, Adaptive Cruise
Control, Normal Cruise Control, and Forward Collision
Warning will not be available. The cluster will display the
warning “ACC/FCW Unavailable - Service Radar Sen-
sor.”To reinstall the sensor and bracket assembly reverse the
process above. The fastener torque required to assembly
the bracket back to the beam is 6.6 ft lbs (9 Nm).
ACC Unavailable Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable, Vehicle System Error”, there may be a
temporary malfunction that limits ACC functionality.
Although the vehicle is still drivable under normal
conditions, ACC will be temporarily unavailable. If this
occurs, try activating ACC again later, following a key
cycle. If the problem persists, see your authorized dealer.3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 217

Service ACC Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable Service Radar Sensor”, it indicates
there is an internal system fault. Although the vehicle is
still drivable under normal conditions, have the system
checked by an authorized dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have detection
issues. In these cases, ACC may brake late or unexpect-
edly. The driver needs to stay alert and may need to
intervene.
Adding A Trailer Hitch
The weight of a trailer/hitch may affect the performance
of ACC. If there is a noticeable change in performance
following the installation of a trailer/hitch, or if the ACC
performance does not return to normal after removing
the trailer/hitch see your authorized dealer.
ACC/FCW Unavailable Warning
218 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

of the car, stationary objects that are far away, oncom-
ing traffic, or leading vehicles with the same or higher
rate of speed.
•FCW will be disabled like ACC below with the un-
available screens.
FCW Unavailable Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable, Vehicle System Error”, there may be a
temporary malfunction that limits FCW functionality.
Although the vehicle is still drivable under normal
conditions, FCW will be temporarily unavailable. If this
occurs, try activating FCW again later, following a key
cycle. If the problem persists, see your authorized dealer.
Service FCW Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable Service Radar Sensor”, it indicatesthere is an internal system fault. Although the vehicle is
still drivable under normal conditions, have the system
checked by an authorized dealer.ACC/FCW Unavailable Warning
228 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion. When the shift lever is moved to REVERSE and the
system is disabled, the EVIC will display the “PARK
ASSIST SYSTEM OFF” message for as long as the vehicle
is in REVERSE.
The ParkSenseswitch LED will be ON when Park-
Senseis disabled or defective. The ParkSenseswitch
LED will be OFF when the system is enabled.
Service The ParkSenseRear Park Assist System
When the ParkSenseRear Park Assist System is mal-
functioning, the instrument cluster will actuate a single
chime, once per ignition cycle, and it will display the
“CLEAN PARK ASSIST SENSORS” or the “SERVICE
PARK ASSIST SYSTEM” message. Refer to “Electronic
Vehicle Information Center (EVIC)” in “Understanding
Your Instrument Panel” for further information. When
the shift lever is moved to REVERSE and the system hasdetected a faulted condition, the EVIC will display the
“CLEAN PARK ASSIST SENSORS” or the “SERVICE
PARK ASSIST SYSTEM” message for as long as the
vehicle is in REVERSE. Under this condition, ParkSense
will not operate.
If “CLEAN PARK ASSIST SENSORS” appears in the
Electronic Vehicle Information Center (EVIC) make sure
the rear fascia/bumper is clean and clear of snow, ice,
mud, dirt or other obstruction and then cycle the ignition.
If the message continues to appear see an authorized
dealer.
If “SERVICE PARK ASSIST SYSTEM” appears in the
EVIC, see an authorized dealer.
Cleaning The ParkSenseSystem
Clean the ParkSensesensors with water, car wash soap
and a soft cloth. Do not use rough or hard cloths. Do not
scratch or poke the sensors. Otherwise, you could dam-
age the sensors.
234 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

ParkSenseSystem Usage Precautions
NOTE:
•Ensure that the rear bumper is free of snow, ice, mud,
dirt and debris to keep the ParkSensesystem operat-
ing properly.
•Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
•When you turn ParkSenseoff, the instrument cluster
will display “PARK ASSIST SYSTEM OFF.” Further-
more, once you turn ParkSenseoff, it remains off
until you turn it on again, even if you cycle the ignition
key.
•When you move the shift lever to the REVERSE
position and ParkSenseis turned off, the EVIC will
display “PARK ASSIST SYSTEM OFF” message for as
long as the vehicle is in REVERSE.
•ParkSense, when on, will MUTE the radio when it is
sounding a tone.
•Clean the ParkSensesensors regularly, taking care
not to scratch or damage them. The sensors must not
be covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSensesystem might not detect an
obstacle behind the fascia/bumper, or it could provide
a false indication that an obstacle is behind the fascia/
bumper.
•Objects such as bicycle carriers, trailer hitches, etc.,
must not be placed within 12 in (30 cm) from the rear
fascia/bumper while driving the vehicle. Failure to do
so can result in the system misinterpreting a close
object as a sensor problem, causing the “SERVICE
PARK ASSIST SYSTEM” message to be displayed in
the EVIC.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 235