2012 JEEP GRAND CHEROKEE automatic transmission

ignition switch positions without starting the
vehicle and use the accessories follow these
steps.
•Starting with the ignition switch in the OFF
position:
• Press the ENGINE START/STOP button once
to change the ignition switch to the ACC
position (EVIC displays “IGNITION MODE
ACCESSORY”),
• Press the ENGINE START/STOP button a
second time to change the ignition switch to
the RUN position (EVIC displays “IGNITION
MODE RUN”),
• Press the ENGINE START/STOP button a
third time to return the ignition switch to the
OFF position (EVIC displays “IGNITION
MODE OFF”).
Extreme Cold Weather
(Below 20°F or 29°C)
To ensure reliable starting at these tempera-
tures, use of an externally powered electric
engine block heater (available from your autho-
rized dealer) is recommended.
If Engine Fails To Start
WARNING!
•Never pour fuel or other flammable liquids
into the throttle body air inlet opening in an
attempt to start the vehicle. This could
result in a flash fire causing serious per-
sonal injury.
• Do not attempt to push or tow your vehicle
to get it started. Vehicles equipped with an
automatic transmission cannot be started
this way. Unburned fuel could enter the
catalytic converter and once the engine has
started, ignite and damage the converter
and vehicle. If the vehicle has a discharged
battery, booster cables may be used to
obtain a start from a booster battery or the
battery in another vehicle. This type of start
can be dangerous if done improperly. Refer
to “Jump Starting” in “What To Do In Emer-
gencies” for further information. Clearing a Flooded Engine
(Using ENGINE START/STOP Button)
If the engine fails to start after you have fol-
lowed the “Normal Starting” or “Extreme Cold
Weather
procedures, it may be flooded. To
clear any excess fuel, press and hold the brake
pedal, push the accelerator pedal all the way to
the floor and hold it, then press and release the
ENGINE START/STOP button once. The starter
motor will engage automatically, run for 10 sec-
onds, and then disengage. Once this occurs,
release the accelerator pedal and the brake
pedal, wait 10 to 15 seconds, then repeat the
“Normal Starting” procedure.
Clearing A Flooded Engine
(Using Fob With Integrated Key)
If the engine fails to start after you have fol-
lowed the “Normal Starting” or “Extreme Cold
Weather” procedures, it may be flooded. To
clear any excess fuel, push the accelerator
pedal all the way to the floor and hold it. Then,
turn the ignition switch to the START position
and release it as soon as the starter engages.
The starter motor will disengage automatically
in 10 seconds. Once this occurs, release the
accelerator pedal, turn the ignition switch to the
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AUTOMATIC TRANSMISSION
CAUTION!
Damage to the transmission may occur if the
following precautions are not observed:
•Shift into PARK only after the vehicle has
come to a complete stop.
• Shift into or out of REVERSE only after the
vehicle has come to a complete stop and
the engine is at idle speed.
• Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is
above idle speed.
• Before shifting into any gear, make sure
your foot is firmly pressing the brake pedal.
NOTE:
You must press and hold the brake pedal
while shifting out of PARK.
WARNING!
• Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle, always apply the parking brake,
shift the transmission into PARK, and re-
move the key fob. Once the key fob is
removed, the shift lever is locked in the
PARK position, securing the vehicle
against unwanted movement.
• It is dangerous to move the shift lever out of
PARK or NEUTRAL if the engine speed is
higher than idle speed. If your foot is not
firmly pressing the brake pedal, the vehicle
could accelerate quickly forward or in re-
verse. You could lose control of the vehicle
and hit someone or something. Only shift
into gear when the engine is idling normally
and when your foot is firmly pressing the
brake pedal.
(Continued)WARNING!(Continued)
• When leaving the vehicle, always remove
the key fob and lock your vehicle.
• Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allow-
ing children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally in-
jured.
• Children should be warned not to touch the
parking brake, brake pedal or the shift
lever. Do not leave the key fob in or near
the vehicle, and do not leave Keyless
Enter-N-Go in the ACC or ON/RUN mode.
A child could operate power windows, other
controls, or move the vehicle.
Key Ignition Park InterlockThis vehicle is equipped with a Key Ignition
Park Interlock which requires the shift lever to
be placed in PARK before the ignition switch
can be turned to the LOCK/OFF position. The
key fob can only be removed from the ignition
221

when the ignition is in the LOCK/OFF position
and once removed the shift lever is locked in
PARK.
Brake/Transmission Shift Interlock
System
This vehicle is equipped with a Brake Transmis-
sion Shift Interlock System (BTSI) that holds the
shift lever in the PARK position unless the
brakes are applied. To move the shift lever out
of the PARK position, the ignition switch must
be turned to the ON/RUN position (engine
running or not) and the brake pedal must be
pressed.
Five-Speed Automatic Transmission
(3.6L and 3.0L Diesel Engine) — If
Equipped
The shift lever position display (located in the
instrument panel cluster) indicates the trans-
mission gear range. You must press the brake
pedal to move the shift lever out of the PARK
position (refer to “Brake/Transmission Shift In-
terlock System” in this section). To drive, move
the shift lever from PARK or NEUTRAL to the
DRIVE position.The electronically-controlled transmission pro-
vides a precise shift schedule. The transmis-
sion electronics are self-calibrating; therefore,
the first few shifts on a new vehicle may be
somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few
hundred miles (kilometers).
Shifting from DRIVE to PARK or REVERSE
should be done only after the accelerator pedal
is released and the vehicle is stopped. Be sure
to keep your foot on the brake pedal when
moving the shift lever between these gears.
The transmission shift lever has only PARK,
REVERSE, NEUTRAL, and DRIVE shift posi-
tions. Manual downshifts can be made using
the Electronic Range Select (ERS) shift control
(refer to “Electronic Range Select (ERS)” in this
section). Moving the shift lever to the left or right
(-/+) while in the DRIVE position will select the
highest available transmission gear, and will
display that gear in the instrument cluster as 4,
3, 2, 1.
Gear RangesDO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range.
PARK
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use
PARK while the vehicle is in motion. Apply the
parking brake when leaving the vehicle in this
range.
When parking on a level surface, you may
place the shift lever in the PARK position first,
and then apply the parking brake.
Shift Lever
222

CAUTION!(Continued)
• DO NOT race the engine when shifting
from PARK or NEUTRAL into another gear
range, as this can damage the drivetrain.
The following indicators should be used to
ensure that you have engaged the shift lever
into the PARK position:
• When shifting into PARK, move the shift lever
all the way forward and to the left until it stops
and is fully seated.
• Look at the shift lever position display and
verify that it indicates the PARK position.
• With brake pedal released, verify that the
shift lever will not move out of PARK.
REVERSE
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has
come to a complete stop.
NEUTRAL
Use this range when the vehicle is standing for
prolonged periods with engine running. The
engine may be started in this range. Set the parking brake and shift the transmission into
PARK if you must leave the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off
the ignition to coast down a hill. These are
unsafe practices that limit your response to
changing traffic or road conditions. You might
lose control of the vehicle and have a colli-
sion.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEU-
TRAL can result in severe transmission dam-
age. Refer to “Recreational Towing” in “Start-
ing And Operating” and “Towing A Disabled
Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE
This range should be used for most city and
highway driving. It provides the smoothest up-
shifts and downshifts, and the best fuel economy. The transmission automatically up-
shifts through underdrive first, second, and
third gears, direct fourth gear and overdrive
fifth gear. The DRIVE position provides opti-
mum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain, travel-
ing into strong head winds, or while towing
heavy trailers), use the Electronic Range Select
(ERS) feature (refer to “Electronic Range Select
(ERS)” in this section) to select a lower gear
range. Under these conditions, using a lower
gear range will improve performance and ex-
tend transmission life by reducing excessive
shifting and heat buildup.
Transmission Limp Home Mode
Transmission function is monitored electroni-
cally for abnormal conditions. If a condition is
detected that could result in transmission dam-
age, Transmission Limp Home Mode is acti-
vated. In this mode, the transmission remains in
the current gear until the vehicle is brought to a
stop. After the vehicle has stopped, the trans-
mission will remain in second gear regardless
224

of which forward gear is selected. PARK, RE-
VERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the ve-
hicle to be driven to an authorized dealer for
service without damaging the transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the LOCK/OFF
position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the transmis-
sion will return to normal operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit your authorized
dealer at your earliest possible conve-nience. Your authorized dealer has diagnos-
tic equipment to determine if the problem
could recur.
If the transmission cannot be reset, authorized
dealer service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control
allows the driver to limit the highest available
gear when the shift lever is in the DRIVE
position. For example, if you shift the transmis-
sion into 3 (third gear), the transmission will
never shift above third gear, but will shift down
into second and first gear normally.
You can switch between DRIVE and ERS mode
at any vehicle speed. When the shift lever is in
the DRIVE position, the transmission will oper-
ate automatically, shifting between all available
gears. Tapping the shift lever to the left (-) will
downshift the transmission, activate ERS mode,
display the current gear in the instrument clus-
ter, and maintain that gear as the top available
gear. Once in ERS mode, tapping the shift lever
to the left (-) or right (+) will change the top
available gear.
To exit ERS mode, simply press and hold the
shift lever to the right (+) until “D” is once again
displayed in the shift lever position indicator in
the instrument cluster.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing an accident or personal injury.
Screen Display
12 34D
Actual Gear(s)
Allowed 1 1-2 1-3 1-4 1-5
NOTE:
To select the proper gear position for maxi-
mum deceleration (engine braking), simply
press and hold the shift lever to the left (-).
The transmission will shift to the range from
which the vehicle can best be slowed down.
225

Overdrive Operation
The automatic transmission includes an elec-
tronically controlled Overdrive (fifth gear). The
transmission will automatically shift into the
Overdrive gear if the following conditions are
present:
•the shift lever is in the DRIVE position,
• vehicle speed is sufficiently high, and
• the driver is not heavily pressing the accel-
erator.
Six-Speed Automatic Transmission
(5.7L Engine) — If Equipped
The shift lever position display (located in the
instrument panel cluster) indicates the trans-
mission gear range. You must press the brake
pedal to move the shift lever out of the PARK
position (refer to “Brake/Transmission Shift In-
terlock System” in this section). To drive, move
the shift lever from PARK or NEUTRAL to the
DRIVE position. The electronically-controlled transmission pro-
vides a precise shift schedule. The transmis-
sion electronics are self-calibrating; therefore,
the first few shifts on a new vehicle may be
somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few
hundred miles (kilometers).
Shifting from DRIVE to PARK or REVERSE
should be done only after the accelerator pedal
is released and the vehicle is stopped. Be sure
to keep your foot on the brake pedal when
moving the shift lever between these gears.
The transmission shift lever has only PARK,
REVERSE, NEUTRAL, and DRIVE shift posi-
tions. Manual downshifts can be made using
the Electronic Range Select (ERS) shift control
(refer to “Electronic Range Select (ERS)” in this
section). Moving the shift lever to the left or right
(-/+) while in the DRIVE position will select the
highest available transmission gear, and will
display that gear in the instrument cluster as 6,
5, 4, 3, 2, 1.
Gear RangesDO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range.
PARK
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use
PARK while the vehicle is in motion. Apply the
parking brake when leaving the vehicle in this
range.
When parking on a level surface, you may
place the shift lever in the PARK position first,
and then apply the parking brake.
Shift Lever
226

CAUTION!(Continued)
• DO NOT race the engine when shifting
from PARK or NEUTRAL into another gear
range, as this can damage the drivetrain.
The following indicators should be used to
ensure that you have engaged the shift lever
into the PARK position:
• When shifting into PARK, move the shift lever
all the way forward and to the left until it stops
and is fully seated.
• Look at the shift lever position display and
verify that it indicates the PARK position.
• With brake pedal released, verify that the
shift lever will not move out of PARK.
REVERSE
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has
come to a complete stop. NEUTRAL
Use this range when the vehicle is standing for
prolonged periods with engine running. The
engine may be started in this range. Set the
parking brake and shift the transmission into
PARK if you must leave the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off
the ignition to coast down a hill. These are
unsafe practices that limit your response to
changing traffic or road conditions. You might
lose control of the vehicle and have a colli-
sion.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEU-
TRAL can result in severe transmission dam-
age. Refer to “Recreational Towing” in “Start-
ing And Operating” and “Towing A Disabled
Vehicle” in “What To Do In Emergencies” for
further information.DRIVE
This range should be used for most city and
highway driving. It provides the smoothest up-
shifts and downshifts, and the best fuel
economy. The transmission automatically up-
shifts through underdrive first and second
gears, direct third gear and overdrive fourth
and fifth gears. The DRIVE position provides
optimum driving characteristics under all nor-
mal operating conditions.
To access all six available gears, you must use
the Electronic Range Select (ERS) feature (refer
to “Electronic Range Select (ERS)” in this sec-
tion).
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain, travel-
ing into strong head winds, or while towing
heavy trailers), use the Electronic Range Select
(ERS) feature (refer to “Electronic Range Select
(ERS)” in this section) to select a lower gear
range. Under these conditions, using a lower
gear range will improve performance and ex-
tend transmission life by reducing excessive
shifting and heat buildup.
228

Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control
allows the driver to limit the highest available
gear when the shift lever is in the DRIVE
position. For example, if you shift the transmis-
sion into 3 (third gear), the transmission will
never shift above third gear, but will shift down
into second and first gear normally.
Use of ERS (or TOW/HAUL mode) also enables
an additional underdrive gear which is not
normally used during through-gear accelera-
tions. This additional gear can improve vehicle
performance and cooling capability when tow-
ing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and
ERS 4 is direct drive. ERS 5 and 6 (Overdrive
gears ) are the same as the normal fourth and
fifth gears.
You can switch between DRIVE and ERS mode
at any vehicle speed. When the shift lever is in
the DRIVE position, the transmission will oper-
ate automatically, shifting between all available
gears. Tapping the shift lever to the left (-) will
activate ERS mode, display the current gear in
the instrument cluster, and maintain that gear
as the top available gear. Once in ERS mode,tapping the shift lever to the left (-) or right (+)
will change the top available gear.
To exit ERS mode, simply press and hold the
shift lever to the right (+) until “D” is once again
displayed in the shift lever position indicator in
the instrument cluster.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing an accident or personal injury.
Screen
Display
123456D
Actual
Gear(s)
Allowed 1 1-2 1-3 1,2,4 1,2,
4,51,2,
4-6 1-5
NOTE:
To select the proper gear position for maxi-
mum deceleration (engine braking), simply
press and hold the shift lever to the left (-).
The transmission will shift to the range from
which the vehicle can best be slowed down. Overdrive Operation
The automatic transmission includes an elec-
tronically controlled Overdrive (fourth and fifth
gears). The transmission will automatically shift
into the Overdrive gear if the following condi-
tions are present:
•
the shift lever is in the DRIVE position,
• the transmission fluid has reached an ad-
equate temperature,
• the engine coolant has reached an adequate
temperature,
• vehicle speed is sufficiently high,
• the driver is not heavily pressing the accel-
erator, and
• the TOW/HAUL switch has not been acti-
vated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer,
carrying a heavy load, etc., and frequent trans-
mission shifting occurs, press the TOW/HAUL
switch to select TOW/HAUL mode. This will
improve performance and reduce the potential
for transmission overheating or failure due to
230