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4-142Monitor, climate, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in
this guide for the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOGNIZED ”or the
system fails to interpret the command correctly. 1. Ensure that the command format is valid, see
“Command List” earlier in this section.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
The system consistently selects the wrong voicetag in
the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See
“Bluetooth
®Hands-Free Phone
System (models with navigation system) ”earlier in this section; page 4-89.)
2. Replace one of the voicetags being confused with a different voicetag.
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5 Starting and driving
Precautions when starting and driving ................. 5-3Exhaust gas (carbon monoxide) ....................... 5-3
Three-way catalyst........................................... 5-3
Tire Pressure Monitoring System (TPMS) ........ 5-4
Avoiding collision and rollover......................... 5-6
Off-road recovery............................................. 5-7
Rapid air pressure loss ................................... 5-7
Drinking alcohol/drugs and driving ................. 5-8
Intelligent All-Wheel Drive (AWD) driving
safety precautions ........................................... 5-8
Push-button ignition switch ................................. 5-9 Operating range for engine start function ...... 5-10
Push-button ignition switch operation ........... 5-10
Steering lock (if so equipped)........................ 5-11
Push-button ignition switch positions ............ 5-11
Emergency engine shut off ............................ 5-12
Intelligent Key battery discharge ................... 5-12
Before starting the engine ................................. 5-13
Starting the engine............................................ 5-13
Driving the vehicle ............................................. 5-14
Automatic transmission ................................. 5-14
Parking brake .................................................... 5-18
INFINITI drive mode selector............................... 5-19
Standard mode ............................................. 5-19
Sport mode ................................................... 5-19 Snow mode ................................................. 5-20
Eco mode .................................................... 5-20
Lane Departure Warning (LDW) system/Lane
Departure Prevention (LDP) system (if
so equipped)..................................................... 5-22 Lane Departure Warning (LDW) system......... 5-23
Lane Departure Prevention (LDP) system ...... 5-26
Lane camera unit maintenance .................... 5-31
Blind Spot Warning (BSW) system/Blind Spot
Intervention
TM(BSI) system (if so equipped)...... 5-31
BSW system operation ................................. 5-33
BSI system operation................................... 5-36
BSW/BSI driving situations .......................... 5-39
BSW/BSI malfunction................................... 5-44
System maintenance.................................... 5-44
Cruise control.................................................... 5-45
Precautions on cruise control....................... 5-45
Cruise control operations ............................. 5-45
Intelligent Cruise Control (ICC) system (if
so equipped)..................................................... 5-47
Selecting the vehicle-to-vehicle distance
control mode ............................................... 5-48
Vehicle-to-vehicle distance control mode...... 5-48
Precautions on vehicle-to-vehicle distance
control mode ............................................... 5-49
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Vehicle-to-vehicle distance control
mode operation ............................................. 5-50
Conventional (fixed speed) cruise
control mode ................................................. 5-65
Preview function (for Intelligent Cruise Control
system equipped models) ............................. 5-69
Distance Control Assist (DCA) system (if
so equipped) ..................................................... 5-69
Precautions on Distance Control
Assist system ................................................ 5-70
Distance Control Assist operation .................. 5-71
Forward Collision Warning (FCW) system (if
so equipped) ..................................................... 5-82 Precautions on FCW system ........................... 5-83
Intelligent Brake Assist (IBA) system (if
so equipped) ..................................................... 5-86 Precautions on IBA system ............................ 5-87
Break-in schedule .............................................. 5-90
Increasing fuel economy .................................... 5-90
Intelligent All-Wheel Drive (AWD) (if
so equipped) ..................................................... 5-90
Parking/parking on hills .................................... 5-92
Power steering................................................... 5-93
Brake system..................................................... 5-93
Braking precautions ...................................... 5-93
Parking brake break-in .................................. 5-93 Brake assist ...................................................... 5-94
Brake assist................................................. 5-94
Preview function (Intelligent Cruise Control
system equipped models) ............................ 5-94
Anti-lock Braking System (ABS).................... 5-96
Vehicle Dynamic Control (VDC) system .............. 5-98 Active trace control (if so equipped)............. 5-98
Rise-up and build-up ................................... 5-99
Brake force distribution ............................... 5-99
Hill Start Assist system ................................... 5-100
4 Wheel Active Steer (4WAS) system (if
so equipped)................................................... 5-100
Cold weather driving ....................................... 5-101 Freeing a frozen door lock ......................... 5-101
Antifreeze .................................................. 5-101
Battery....................................................... 5-101
Draining of coolant water........................... 5-101
Tire equipment .......................................... 5-101
Special winter equipment .......................... 5-102
Driving on snow or ice ............................... 5-102
Engine block heater (if so equipped).......... 5-102
Active noise control......................................... 5-103
Page 316 of 522

WARNING
.Do not leave children or adults who
would normally require the support of
others alone in your vehicle. Pets should
not be left alone either. They could
accidentally injure themselves or others
through inadvertent operation of the
vehicle. Also, on hot, sunny days,
temperatures in a closed vehicle could
quickly become high enough to cause
severe or possibly fatal injuries to
people or animals.
. Closely supervise children when they are
around cars to prevent them from play-
ing and becoming locked in the trunk
where they could be seriously injured.
Keep the car locked, with the rear
seatback and trunk lid securely latched
when not in use, and prevent children ’s
access to car keys.
EXHAUST GAS (carbon monoxide)
WARNING
. Do not breathe exhaust gases; they
contain colorless and odorless carbon
monoxide. Carbon monoxide is danger-
ous. It can cause unconsciousness or
death.
. If you suspect that exhaust fumes are
entering the vehicle, drive with all
windows fully open, and have the
vehicle inspected immediately.
. Do not run the engine in closed spaces
such as a garage.
. Do not park the vehicle with the engine
running for any extended length of time.
. Keep the trunk lid closed while driving,
otherwise exhaust gases could be drawn
into the passenger compartment. If you
must drive with the trunk lid open,
follow these precautions:
1) Open all the windows.
2) Set the
air recirculation to off
and the fan control to high to
circulate the air. .
If electrical wiring or other cable con-
nections must pass to a trailer through
the seal on the trunk lid or the body,
follow the manufacturer’ s recommenda-
tion to prevent carbon monoxide entry
into the vehicle.
. The exhaust system and body should be
inspected by a qualified mechanic when-
ever:
—The vehicle is raised for service.
—You suspect that exhaust fumes are
entering into the passenger com-
partment.
—You notice a change in the sound of
the exhaust system.
—You have had an accident involvingdamage to the exhaust system,
underbody, or rear of the vehicle.
THREE-WAY CATALYST
The three-way catalyst is an emission
control device installed in the exhaust
system. Exhaust gases in the three-way
catalyst are burned at high temperatures to
help reduce pollutants.
Starting and driving5-3
PRECAUTIONS WHEN STARTING AND
DRIVING
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5-4Starting and driving
WARNING
.The exhaust gas and the exhaust system
are very hot. Keep people, animals or
flammable materials away from the
exhaust system components.
. Do not stop or park the vehicle over
flammable materials such as dry grass,
waste paper or rags. They may ignite and
cause a fire.
CAUTION
.Do not use leaded gasoline. Deposits
from leaded gasoline seriously reduce
the three-way catalyst ’s ability to help
reduce exhaust pollutants.
. Keep your engine tuned up. Malfunctions
in the ignition, fuel injection, or elec-
trical systems can cause overrich fuel
flow into the three-way catalyst, causing
it to overheat. Do not keep driving if the
engine misfires, or if noticeable loss of
performance or other unusual operating
conditions are detected. Have the vehicle
inspected promptly by an INFINITI retai-
ler. .
Avoid driving with an extremely low fuel
level. Running out of fuel could cause
the engine to misfire, damaging the
three-way catalyst.
. Do not race the engine while warming it
up.
. Do not push or tow your vehicle to start
the engine.
TIRE PRESSURE MONITORING SYS-
TEM (TPMS)
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recom-
mended by the vehicle manufacturer on the
vehicle placard or tire inflation pressure
label. (If your vehicle has tires of a different
size than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle
has been equipped with a Tire Pressure
Monitoring System (TPMS) that illuminates
a low tire pressure telltale when one or
more of your tires is significantly under-
inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and check your tires as soon as
possible, and inflate them to the proper
pressure. Driving on a significantly under-
inflated tire causes the tire to overheat and
can lead to tire failure. Under-inflation also
reduces fuel efficiency and tire tread life,
and may affect the vehicle
’s handling and
stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance,
anditisthedriver ’s responsibility to
maintain correct tire pressure, even if
under-inflation has not reached the level
to trigger illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is com-
bined with the low tire pressure telltale.
When the system detects a malfunction,
the telltale will flash for approximately one
minute and then remain continuously
illuminated. This sequence will continue
upon subsequent vehicle start-ups as long
as the malfunction exists. When the mal-
function indicator is illuminated, the sys-
tem may not be able to detect or signal low
tire pressure as intended. TPMS malfunc-
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tions may occur for a variety of reasons,
including the installation of replacement or
alternate tires or wheels on the vehicle that
prevent the TPMS from functioning prop-
erly. Always check the TPMS malfunction
telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.
Additional information
.The TPMS does not monitor the tire
pressure of the spare tire.
. The TPMS will activate only when the
vehicle is driven at speeds above 16
MPH (25 km/h). Also, this system may
notdetectasuddendropintire
pressure (for example a flat tire while
driving).
. The low tire pressure warning light does
not automatically turn off when the tire
pressure is adjusted. After the tire is
inflated to the recommended pressure,
the vehicle must be driven at speeds
above 16 MPH (25 km/h) to activate the
TPMS and turn off the low tire pressure
warning light. Use a tire pressure gauge
to check the tire pressure. .
The CHECK TIRE PRESSURE warning
appears in the dot matrix liquid crystal
display when the low tire pressure
warning light is illuminated and low
tire pressure is detected. The CHECK
TIRE PRESSURE warning turns off when
the low tire pressure warning light
turns off.
The CHECK TIRE PRESSURE warning
does not appear if the tire pressure
warning light illuminates to indicate a
TPMS malfunction.
. Tire pressure rises and falls depending
on the heat caused by the vehicle ’s
operation and the outside temperature.
Low outside temperature can lower the
temperature of the air inside the tire
which can cause a lower tire inflation
pressure. This may cause the low tire
pressure warning light to illuminate. If
the warning light illuminates in low
ambient temperature, check the tire
pressure for all four tires.
. You can also check the pressure of all
tires (except the spare tire) on the
display screen. The order of the tire
pressure figures displayed on the
screen does not correspond with the
actual order of the tire position. See “
TIRE PRESSURE information ”in the “4.
Monitor, climate, audio, phone and
voice recognition systems” section.
For additional information, see “Low tire
pressure warning light ”in the “2. Instru-
ments and controls ”section and “Tire
Pressure Monitoring System (TPMS) ”in
the “6. In case of emergency ”section.
WARNING
. If the low tire pressure warning light
illuminates or LOW PRESSURE informa-
tion is displayed on the monitor screen
while driving, avoid sudden steering
maneuvers or abrupt braking, reduce
vehicle speed, pull off the road to a safe
location and stop the vehicle as soon as
possible. Driving with under-inflated
tires may permanently damage the tires
and increase the likelihood of tire fail-
ure. Serious vehicle damage could occur
and may lead to an accident and could
result in serious personal injury. Check
the tire pressure for all four tires. Adjust
the tire pressure to the recommended
COLD tire pressure shown on the Tire
and Loading Information label to turn
the low tire pressure warning light OFF. If
Starting and driving5-5
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5-6Starting and driving
the light still illuminates while driving
after adjusting the tire pressure, a tire
may be flat. If you have a flat tire,
replace it with a spare tire as soon as
possible. (See“Flat tire ”in the “6. In
case of emergency ”section for changing
a flat tire.)
. When a spare tire is mounted or a wheel
is replaced, the TPMS will not function
and the low tire pressure warning light
will flash for approximately 1 minute.
The light will remain on after 1 minute.
Contact your INFINITI retailer as soon as
possible for tire replacement and/or
system resetting.
. Replacing tires with those not originally
specified by INFINITI could affect the
proper operation of the TPMS.
. Do not inject any tire liquid or aerosol
tire sealant into the tires, as this may
cause a malfunction of the tire pressure
sensors.
CAUTION
.The TPMS may not function properly
when the wheels are equipped with tire chains or the wheels are buried in snow.
. Do not place metalized film or any metal
parts (antenna, etc.) on the windows.
This may cause poor reception of the
signals from the tire pressure sensors,
and the TPMS will not function properly.
Some devices and transmitters may tem-
porarily interfere with the operation of the
TPMS and cause the low tire pressure
warning light to illuminate. Some exam-
ples are:
.Facilities or electric devices using simi-
lar radio frequencies are near the
vehicle.
. If a transmitter set to similar frequen-
cies is being used in or near the
vehicle.
. If a computer (or similar equipment) or
a DC/AC converter is being used in or
near the vehicle.
FCC Notice:
For USA:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any interfer- ence received, including interference that
may cause undesired operation.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user
’s authority
to operate the equipment.
For Canada:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions: (1) this
device may not cause interference, and
(2) this device must accept any interfer-
ence, including interference that may
cause undesired operation of the device.
AVOIDING COLLISION AND ROLL-
OVER
WARNING
Failure to operate this vehicle in a safe and
prudent manner may result in loss of control
or an accident.
Be alert and drive defensively at all times.
Obey all traffic regulations. Avoid exces-
sive speed, high speed cornering, or
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sudden steering maneuvers, because
these driving practices could cause you to
lose control of your vehicle.As with any
vehicle, a loss of control could result in a
collision with other vehicles or objects, or
cause the vehicle to rollover, particularly if
the loss of control causes the vehicle to
slide sideways. Be attentive at all times,
and avoid driving when tired. Never drive
when under the influence of alcohol or
drugs (including prescription or over-the-
counter drugs which may cause drowsi-
ness). Always wear your seat belt as
outlined in the “Seat belts ”in the “1.
Safety —Seats, seat belts and supple-
mental restraint system ”section of this
manual, and also instruct your passengers
to do so.
Seat belts help reduce the risk of injury in
collisions and rollovers. In a rollover crash,
an unbelted or improperly belted person is
significantly more likely to be injured or
killed than a person properly wearing a
seat belt.OFF-ROAD RECOVERY
If driving the right side or left side wheels
may unintentionally leave the road surface.
Maintain control of the vehicle by following
the procedure below. Please note that this
procedure is only a general guide. The
vehicle must be driven as appropriate
based on the conditions of the vehicle,
road and traffic.
1. Remain calm and do not overreact.
2. Do not apply the brakes.
3. Maintain a firm grip on the steering
wheel with both hands and try to hold a
straight course.
4. When appropriate, slowly release the accelerator pedal to gradually slow the
vehicle.
5. If there is nothing in the way, steer the vehicle to follow the road while the
vehicle speed is reduced. Do not
attempt to drive the vehicle back onto
the road surface until vehicle speed is
reduced.
6. When it is safe to do so, gradually turn the steering wheel until both tires
return to the road surface. When all
tires are on the road surface, steer the
vehicle to stay in the appropriate driving lane..If you decide that it is not safe to
return the vehicle to the road surface
based on vehicle, road or traffic
conditions, gradually slow the vehi-
cle to a stop in a safe place off the
road.
RAPID AIR PRESSURE LOSS
Rapid air pressure loss or a “blow-out ”can
occur if the tire is punctured or is damaged
due to hitting a curb or pothole. Rapid air
pressure loss can also be caused by
driving on under-inflated tires.
Rapid air pressure loss can affect the
handling and stability of the vehicle,
especially at highway speeds.
Help prevent rapid air pressure loss by
maintaining the correct air pressure and
visually inspect the tires for wear and
damage. See “Wheels and tires ”in the “8.
Maintenance and do-it-yourself ”section of
this manual.
If a tire rapidly loses air pressure or
“ blows-out ”while driving maintain control
of the vehicle by following the procedure
below. Please note that this procedure is
only a general guide. The vehicle must be
driven as appropriate based on the condi-
Starting and driving5-7