Page 193 of 428

Black plate (35,1)GMC Terrain Owner Manual (Include Mex) - 2012
Infotainment System 7-35
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons located on the
infotainment system and the
steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
b/g(Push To Talk):Press to
answer incoming calls, confirm
system information, and start voice
recognition.
$/i(End Call/Mute): Press to
end a call, reject a call, or cancel an
operation.
Infotainment System Controls
If equipped, the infotainment system
allows certain controls to be
selected on the infotainment display.
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 7‑3.
5(Phone): Press to enter the
Phone main menu. Press
5to mute
the audio system.
?(Mute): Press?to mute the
audio system.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
VOL/
Oknob during a call to
change the volume level. The
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Page 194 of 428

Black plate (36,1)GMC Terrain Owner Manual (Include Mex) - 2012
7-36 Infotainment System
Bluetooth (Infotainment
Controls)
For vehicles equipped with the
MyLink or IntelliLink infotainment
system, see the separate MyLink/
IntelliLink Features and Functions
Guide for more information.
For information about how to
navigate the menu system using the
infotainment controls, seeOverview
on page 7‑3.
Pairing
A Bluetooth‐enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands‐Free
Calling, if available. See OnStar
Overview on page 14‑1 for more
information. Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To link to a
different paired phone, see
“Linking to a Different Phone”
later in this section.Pairing a Phone
1. Press the CONFIG button.
2. Select Phone Settings or
Bluetooth Settings.
3. Select Bluetooth.
4. Select Pair Device (Phone). A four‐digit Personal
Identification Number (PIN)
appears on the display. The PIN
is used in Step 6.
5. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
Page 195 of 428

Black plate (37,1)GMC Terrain Owner Manual (Include Mex) - 2012
Infotainment System 7-37
6. Locate the device named“Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 4. After the
PIN is successfully entered, the
system prompts you to provide a
name for the paired cell phone.
This name will be used to
indicate which phones are
paired and connected to the
vehicle. The system responds
with “ has been
successfully paired” after the
pairing process is complete.
7. Repeat Steps 1 through 6 to pair additional phones.
Listing All Paired and Connected
Phones
1. Press the CONFIG button.
2. Select Phone Settings or Bluetooth Settings.
3. Select Bluetooth.
4. Select Device List. Deleting a Paired Phone
1. Press the CONFIG button.
2. Select Phone Settings or
Bluetooth Settings.
3. Select Bluetooth.
4. Select Device List.
5. Select the phone to delete and follow the on screen prompts.
Linking to a Different Phone
To link to a different phone, the new
phone must be in the vehicle and
available to be connected to the
Bluetooth system before the
process is started.
1. Press the CONFIG button.
2. Select Phone Settings or Bluetooth Settings.
3. Select Bluetooth.
4. Select Device List. 5. Select the new phone to link to
and follow the on screen
prompts.
If delete is selected, the
highlighted phone will be
deleted.
Making a Call Using
Phone Book
For cell phones that support the
phone book feature, the Bluetooth
system can use the contacts stored
on your cell phone to make calls.
See your cell phone manufacturer”s
user guide or contact your wireless
provider to find out if this feature is
supported by your phone.
When a cell phone supports the
phone book feature, the Phone
Book and Call Lists menus are
automatically available.
The Phone Book menu allows you
to access the phone book stored in
the cell phone to make a call.
Page 196 of 428

Black plate (38,1)GMC Terrain Owner Manual (Include Mex) - 2012
7-38 Infotainment System
The Call Lists menu allows you to
access the phone numbers from the
Incoming Calls, Outgoing Calls, and
Missed Calls menus on your cell
phone to make a call.
To make a call using the Phone
Book menu:
1. Press
5once or twice
(depending on the radio).
2. Select Phone Book.
3. Search through the list by selecting the letter group the
phone book entry begins with,
or press the MENU/SEL button
to scroll through the entire list of
names/numbers in the
phone book.
4. Select the name or number you want to call. To make a call using the Call
Lists menu:
1. Press
5once or twice
(depending on the radio).
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list.
4. Select the name or number you want to call.
Making a Call
To make a call:
1. Press
5once or twice
(depending on the radio).
2. Enter the phone number.
3. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
Turn the MENU/SEL knob to
“Answer” and press the MENU/SEL
knob to accept the call.
Declining a Call
Turn the MENU/SEL knob to
“Decline” and press the MENU/SEL
knob to decline the call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
Turn the MENU/SEL knob to
“Answer” and press the MENU/SEL
knob to accept the call.
Page 197 of 428

Black plate (39,1)GMC Terrain Owner Manual (Include Mex) - 2012
Infotainment System 7-39
Declining a Call
Turn the MENU/SEL knob to
“Decline”and press the MENU/SEL
knob to decline the call.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls:
1. Turn or press the MENU/ SEL knob.
2. Select Switch Call from the menu.
Conference Calling
Conference calling and three‐way
calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a conference while in a
current call:
1. Turn or press the MENU/SEL knob.
2. Select Enter Number.
3. Enter the phone number. 4. After the call has been placed,
turn or press the MENU/SEL
knob and choose Merge Calls.
5. To add more callers to the conference call, repeat Steps 1
through 4. The number of callers
that can be added is limited by
your wireless service carrier.
Ending a Call
Turn or press the MENU/SEL knob
and select Hang Up.
Muting a Call
To Mute a Call
Turn or press the MENU/SEL knob
and select Mute Call.
To Cancel Mute
Turn or press the MENU/SEL knob
and select Mute Call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in‐vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu‐driven
phone system.
1. Turn or press the MENU/SELknob and select Enter Number.
2. Enter the phone number.
Bluetooth (Voice
Recognition)
Using Voice Recognition
For vehicles equipped with the
MyLink or IntelliLink infotainment
system, see the separate MyLink/
IntelliLink Features and Functions
Guide for more information.
To use voice recognition, press the
b/gbutton located on the steering
wheel. Use the commands below for
the various voice features. For
additional information, say “Help”
while you are in a voice
recognition menu.
Page 198 of 428

Black plate (40,1)GMC Terrain Owner Manual (Include Mex) - 2012
7-40 Infotainment System
Pairing
A Bluetooth‐enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands‐Free
Calling, if available. SeeOnStar
Overview on page 14‑1 for more
information.
Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To link to a
different paired phone, see
“Linking to a Different Phone”
later in this section.
Pairing a Phone
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Bluetooth.” This command
can be skipped. 3. Say
“Pair.”The system responds
with instructions and a four‐digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
your cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. After the
PIN is successfully entered, the
system prompts you to provide a
name for the paired cell phone.
This name will be used to
indicate which phones are
paired and connected to the
vehicle. The system responds
with “ has been
successfully paired” after the
pairing process is complete.
6. Repeat Steps 1 through 5 to pair additional phones.
Page 199 of 428

Black plate (41,1)GMC Terrain Owner Manual (Include Mex) - 2012
Infotainment System 7-41
Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with“is connected”
after that phone name.
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “Listing All
Paired and Connected Phones.”
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
for which phone to delete.
4. Say the name of the phone you want to delete. Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags in
the Hands‐Free Directory that is
shared between the Bluetooth and
OnStar systems.
The following commands are used
to delete and store phone numbers.
Store:This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands‐Free Calling
Directory and the Destinations
Directory.
Page 200 of 428

Black plate (42,1)GMC Terrain Owner Manual (Include Mex) - 2012
7-42 Infotainment System
Using the“Store”Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Digit Store.” 3. Say each digit, one at a time,
that you want to store. After
each digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered, say
“Store,” and then follow the
directions given by the system to
save a name tag for this number.
Using the “Delete”Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Delete.”
3. Say the name tag you want to delete.
Using the “Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands‐Free
Calling Directory and the
Destinations Directory. To delete all name tags:
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the “List”Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Directory.”
3. Say “Hands‐Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.