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Installing a new application
You can download new software applications (if available) and then load
the desired applications onto SYNCthrough your USB port. Please refer
to www.SyncMyRide.com for more information.
To install any downloaded software:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
4. Scroll using
/on the
touchscreen and select ‘Install’.
Follow the prompts.
Accessing SYNCsystem information
To access SYNCsystem information:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
SYNCphone features (if equipped)
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4. Scroll using/on the
touchscreen and select ‘System
Information’.
This screen will show you SYNC’s
system information.
TEXT MESSAGING
Note:Downloading and sending text messages viaBluetoothare phone
dependent features.
Note:Certain features in text messaging are speed dependent and
cannot be completed when the vehicle is traveling at speeds over 3 mph
(5 km/h).
SYNCnot only enables you to send and receive text messages via
Bluetooth, but SYNCwill read them to you aloud and also translate
many popularly used text messaging acronyms such as “lol”. SYNCalso
allows you to respond with a list of predefined messages.
To access:
1. Press the PHONE hard button.
SYNCphone features (if equipped)
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2. Select the ‘Text Message’ tab on
the touchscreen. SYNCwill
automatically check to see if the
currently connected phone supports
text messaging. If it does not, this
screen will display.
3. If your phone is equipped for text messaging, SYNCwill take you to
the text messaging screen. From this screen you will be able to select
from the following options:
View:Select the desired text message and press VIEW to view the text
message.
Note:For your safety, this is a speed dependent feature.
Listen:Select desired message and press LISTEN to have the system
read the text message to you aloud.
Compose:Select to compose a new text message.
Note:For your safety, this is a speed dependent feature.
Delete All:Select to delete all text messages from SYNC.
Note:This will not delete all messages from yourBluetoothenabled
cellular phone.
Download:If your phone supports downloading text messages via
Bluetoothwireless technology, you can download your unread text
messages to SYNC.
Note:SYNCdoes not download read text messages from your phone.
Receiving an incoming text message
When there is an incoming text message, an audible tone will sound and
the screen will display a pop up with the caller name and ID if supported
by your phone.
Press ‘View’ to view the text message.
Press ‘Listen’ for SYNCto read the message to you aloud.
Press ‘Reply’ to send a reply text message.
Press ‘Dial’ to call the contact.
Press ‘Cancel’ to exit the screen.
SYNCphone features (if equipped)
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From the ‘View’ screen, you can then choose to:
•Listenas SYNCreads the message to you aloud.
•Composeyour own message.
Note:This is a speed dependent feature.
•Replyto the message.
Note:This is a speed dependent feature.
•Forwardthe text message to someone in your phone book or to a
phone number.
Note:This is a speed dependent feature.
Sending a text message
Note:Sending text messages viaBluetoothis a phone dependent
feature.
Note:This is a speed dependent feature and cannot be completed when
the vehicle is traveling at speeds over 3 mph (5 km/h).
1. Press the PHONE hard button.
2. Select the ‘Text Message’ tab on
the touchscreen.
3. Press ‘Compose’.
4. Scroll using
/on the
touchscreen to cycle through a list
of 15 predefined text messages you
can send from SYNC.
•Can’t talk right now
•Call me
•Call you later
•Be there in 10 minutes
•Be there in 20 minutes
SYNCphone features (if equipped)
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•Ye s
•No
•Why?
•Thanks
•Where R you?
•I need more directions
•I love you
•Too funny
•Can’t wait to see you
•I’m stuck in traffic
5. Select the desired text message. In addition to your text, the message
will also contain a signature of : “This message was sent from myFord
or Lincolnvehicle.”
6. Press
Recipients. SYNCwill now allow you to choose to whom
you would like to send your text message.
Note:Only one recipient per text message is allowed.
7. Press ‘Phone Book’ to access your
phone book listings. Press
/
to cycle through the contacts. Press
the desired contact and press
Send.
Note:For quicker browsing, SYNCwill only make available the quick
sort buttons for the respective downloaded phone book contacts.
SYNCphone features (if equipped)
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Press ‘Phone Number’ to send your
text message to a phone number
(which is not listed with a contact
in your phone book/call history).
Use the dial pad to manually enter
the desired number. Once the
number is entered, press
Send.
SYNCwill ask you to confirm. Press
Send.
Forwarding a text message
Note:Forwarding text messages viaBluetoothis a phone dependent
feature.
Note:This is a speed dependent feature and cannot be completed when
the vehicle is traveling at speeds over 3 mph (5 km/h).
1. Press the PHONE hard button.
2. Select the ‘Text Message’ tab on
the touchscreen.
3. Select ‘Compose’.
4. Scroll using
/on the
touchscreen to select one of
SYNC’s 15 predefined text
messages.
5. Press
Recipients. SYNCwill
now allow you to choose to whom
you would like to send your text
message.
Note:Only one recipient per text
message is allowed.
SYNCphone features (if equipped)
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6. Press ‘Phone Book’ to access your
phone book contacts. Select the
desired contact and press
Send.
Note:For quicker browsing, SYNCwill only make available the quick
sort buttons for the respective downloaded phone book contacts.
SYNCwill ask you to confirm. Press
Send.
VOICE COMMANDS IN PHONE MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving and that you comply with all applicable
laws.
In phone mode, press
or VOICE on the steering wheel controls.
When prompted, you may say any of the following commands:
•Dial•Call
•Call at home•Call on mobile OR cell
•Call at work OR Call
in office•Call on other
Note:In the above possible commands, “” is a dynamic listing in
that it could be any desired name from your phone book, call history,
etc.
Note:With the above commands, words in()areoptional and do not
have to be spoken for the system to understand the command.
Note:If you are not in phone mode, press
or VOICE on the steering
wheel controls. When prompted, say, “Phone” and then any of the above
commands.
SYNCphone features (if equipped)
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In phone mode, you can say “Dial” to access any of the following
commands:
• 0–9•Dial
•Delete (deletes one digit)•Clear (deletes all entered digits)
•Plus•Star
•Asterisk (*)•800 (eight hundred)
•700 (seven hundred)•900 (nine hundred)
•411 (four-one-one), 911
(nine-one-one), etc.•# / (pound, slash)
In phone mode, you may say these commands at any time:
•Phone•Voice settings
•Exit•Help
In voice settings mode, you may say:
•Phone candidate lists on•Phone candidate lists off
Phone candidate listsare a list of possible results from your voice
commands. These occur when SYNC has equal confidence of several
possible results from your voice command.
Clarification through candidate lists
Candidate lists are created when the system has several possible options
of similar level of confidence as a result of your request. The system will
submit back to you as many as five possibilities for your clarification.
This may happen either with your phone book and/or music selections.
Example #1:
You want to call John Doe at home, so you say, “Call John Doe at home”.
If the system has a similar confidence level for a few items, it may
respond with:
•(initial tone) “Say 1 after the tone to call John Doe at home. Say 2
after the tone to call Johnny Doe on mobile. Say 3 after the tone to
call Jane Doe at home.” (listen tone)
Example #2:
You want to listen to a certain artist, so you say, “Play Artist John”. If the
system has a similar confidence level for two possible options, it may
respond with:
•(initial tone) “Say 1 after the tone to play John Doe. Say 2 after the
tone to play Johnny Doe.” (listen tone)
SYNCphone features (if equipped)
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