SIRIUSsatellite radio service:SIRIUSsatellite radio is a
subscription based satellite radio service that broadcasts music, sports,
news and entertainment programming. A service fee is required in order
to receive SIRIUSservice. Vehicles that are equipped with a factory
installed SIRIUSsatellite radio system include hardware and a limited
subscription term, which begins on the date of sale or lease of the
vehicle.
For information on extended subscription terms, the online media player
and other SIRIUSfeatures, please contact SIRIUSat 1–888–539–7474.
Note:SIRIUSreserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
Satellite radio electronic serial number (ESN):This 12–digit
Satellite Serial Number is needed to activate, modify or track your
satellite radio account. You will need this number when communicating
with SIRIUS. While in satellite radio mode, you can view this number on
the radio display by pressing MENU > SIRIUS > Show ESN.
Radio Display Condition Action Required
ACQUIRING Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
SAT FAULT Internal module or
system failure
present.If this message does
not clear within a short
period of time, or with
an ignition key cycle,
your receiver may have
a fault. See your
authorized dealer for
service.
Entertainment Systems
55
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)
EXPORT UNIQUE (NON-UNITED STATES/CANADA) INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in this supplement.
Added benefits
SYNCeven has some benefits which extend beyond your car. You can:
•Access on-line support
•Chat with other SYNCowners
•Search for and download new applications
•Check frequently asked questions (FAQs)
•Check your phone and other devices’ compatibility
•Register and set up your account to use features such as Vehicle
Health Report and Traffic, Directions and Information.
Visit www.SyncMyRide.com or www.syncmaroute.ca today to access
these added benefits.
Support
Your SYNC system is easy to use. But whether you’re a pro at technology
or a bit more on the ‘technically challenged’ side, we’ll get you through.
In addition to the website and the material in this supplement, you may
also find the following helpful:
The Troubleshooting chaptercontains common troubleshooting
questions and answers on specific issues as well as some helpful hints .
The SYNC support teamis also there if you feel like you need
additional support, or if you just prefer to speak with a live person. Our
team will do their best to help you with any questions you aren’t able to
answer on your own.
Hours:Monday-Saturday, 8:30 am-8pm EST
•In the United States, call: 1–888–270–1055
•In Canada, call: 1–800–565–3673
Note:Times are subject to change due to holidays.
Driving restrictions
For your safety and in order to prevent any distractions while driving,
certain features are restricted when your vehicle is traveling over 3 mph
(5km/h). These features will be noted asspeed dependentwhen they
are discussed in this supplement.
Entertainment Systems
59
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)
•“Vehicle Health Report” (if equipped, U.S. only): Say to run a
health report.
•“ Services” (if equipped, U.S. only): Say to access the SYNC
Services portal.
System interaction and feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize your VR system
to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to be of
more help when you are first using the system. You can change these
settings at any time.
Adjusting the interaction level
1. Press
and when prompted, say, “Voice settings”.
2. You can say any of the following commands:
•“Interaction mode standard” / “Interaction mode advanced”
Standardinteraction provides more detailed interaction and
guidance whileadvancedhas less audible interaction and more
tone prompts. The system defaults to the standard setting.
•“Confirmation prompts on” / “Confirmation prompts off”
Confirmation promptsare short questions the system asks when
it is not sure of your request or when there are multiple possible
responses to your request. (For example, the system may ask,
“Phone, is that correct?”) If turned off, the system will simply
make a best guess as to what you requested and you may still
occasionally be asked to confirm settings.
•“Phone candidate lists on” / “Phone candidate lists off”
•“Media candidate lists on” / “ Media candidate lists off”
The system createscandidate listswhen it has the same
confidence level of several options based on your voice command.
When turned on, the system may submit back as many as four
possibilities for clarification.
Entertainment Systems
62
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)
Modify Phonebook: Allows you to modify the contents of your phone
book (i.e. add, delete, download).
Press OK to select and scroll to cycle through the following
options:
•Add Contacts: Press OK to add more contacts from your
phone book. ’Push’ the desired contact(s) on your phone. Refer to
your phone’s user guide on how to ’push’ contacts.
•Delete Phonebook: Press OK to delete the current phone
book and call history. WhenDelete Phonebookappears, press OK
to confirm. SYNC will take you back to thePhone Settingsmenu.
•Download Phonebook: Press OK to select and press OK again
whenConfirm Download?appears.
•Delete Contact: Press OK to delete a specific contact. When
Select Contactappears, press OK again and scroll until the name
is selected. Press OK to select and again to confirm.Note:If
automatic download is on, the contact may appear on the next
automatic download.
Auto Download: Allows you to automatically download your cellular
phone’s phone book each time your phone connects to SYNC.
•Press OK to select. WhenAuto Download On?appears, press OK
to have your phonebook automatically download each time.
Downloading times are phone and quantity dependent.Note:When
auto download is on, any changes, additions or deletions saved
since your last download will be deleted.
•SelectOffto NOT download your phonebook every time your
phone connects to SYNC.Note:Your phonebook, call history and
text messages can only be accessed when your specific phone is
connected to SYNC.
Return: Press OK to exit the current menu.
System settings
System Settingsprovide access to yourBluetooth DevicesandAdvanced
menu features.
TheBluetooth Devicesmenu allows you to add, connect, delete and set a
phone as ’primary’ as well as turn your Bluetooth feature on and off.
TheAdvancedmenu allows you to access and set prompts, languages,
defaults, perform a master reset, install an application and view system
information.
Entertainment Systems
76
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)
•The system’s microphone is either located in your rear view mirror or
in the headliner just above your windshield. Ensure that the
microphone area is kept free of obstructions.
•To better understand how the system interprets your phone book
contacts, select a contact and then scroll untilSpeak thisis selected
and press OK. The system will read the contact and you can better
understand how to say the contact for the next time.
•To better understand how the system interprets your media titles,
when the desired selection is playing, press
, and when prompted,
say “What’s playing?”. The system will read the title to you so that you
will know how to say the selection so that the system will understand.
SYNCcustomer support
If your questions are still not resolved, please contact SYNCcustomer
support, available Monday through Saturday: 8:30am-8:00pm EST. You
can also access on-line support on the web site during these same hours.
Note:Times are subject to change due to holidays.
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
SYNCEnd User License Agreement (EULA)
•You have acquired a device (“DEVICE”) that includes software
licensed by FORD MOTOR COMPANY from an affiliate of Microsoft
Corporation (“MS”). Those installed software products of MS origin, as
well as associated media, printed materials, and “online” or electronic
documentation (“MS SOFTWARE”) are protected by international
intellectual property laws and treaties. The MS SOFTWARE is licensed,
not sold. All rights reserved.
•The MS SOFTWARE may interface with and/or communicate with, or
may be later upgraded to interface with and/or communicate with
additional software and/or systems provided by FORD MOTOR
COMPANY. The additional software and systems of FORD MOTOR
COMPANY origin, as well as associated media, printed materials, and
“online” or electronic documentation (“FORD SOFTWARE”) are
protected by international intellectual property laws and treaties. The
FORD SOFTWARE is licensed, not sold. All rights reserved.
Entertainment Systems
107
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)
WARNING:Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is important since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.
General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen
while you are driving. Pull over in a safe and legal manner before
attempting to access a function of the system requiring prolonged
attention. Even occasional short scans to the screen may be hazardous if
your attention has been diverted away from your driving task at a critical
time.
Volume Setting
Do not raise the volume excessively. Keep the volume at a level where
you can still hear outside traffic and emergency signals while driving.
Driving while unable to hear these sounds could cause an accident.
Use of Speech Recognition Functions
Speech recognition software is inherently a statistical process which is
subject to errors. It is your responsibility to monitor any speech
recognition functions included in the system and address any errors.
Glossary of terms
Autoplay:With Autoplay turned ON, SYNCallows you to listen to
music which has already been randomly indexed during the indexing
process. With Autoplay turned off, the chosen music will not begin to
play until all of the music has been indexed by SYNC. Depending on the
size of the material, this may take a few minutes.
Bluetooth enabled cellular phone:Any cellular phone which has the
Bluetoothwireless technology which will enable the phone to connect
with SYNCand exchange information wirelessly.
Entertainment Systems
113
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)
On the wall or screen you will
observe a flat zone of high intensity
light located at the top of the right
hand portion of the beam pattern. If
the top edge of the high intensity
light zone is not at the horizontal
reference line, the headlamp will
need to be adjusted.
4. Locate the vertical adjuster on
each headlamp. Using a Phillips #2
screwdriver or 13mm wrench/socket,
turn the adjuster either clockwise
(to adjust down) or
counterclockwise (to adjust up).
The horizontal edge of the brighter
light should touch the horizontal
reference line.
5. Close the hood and turn off the lamps.
HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS
NON-ADJUSTABLE.
TURN SIGNAL CONTROL
•Push down to activate the left
turn signal.
•Push up to activate the right turn
signal.
Lane change
To indicate a left or right lane change:
•Tap the lever up/down. The turn signals will flash three times and
stop.
•Push the lever up/down to the non latched position and hold. The turn
signals will flash for as long as the lever is held in this position.
Lights
126
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)
Ambient lighting (if equipped)
Illuminates several areas (footwells,
cupholder and doors ) with a choice
of several colors. The ambient
lighting control switch is located in
the overhead console.
•To activate, rotate the control
knob past the first detent and
adjust to the desired brightness.
•Use the left color pallet control
switch to cycle through the color
choices.
•Use the right search mode control switch to activate all ambient light
areas and all dome lamps.
The lights come on whenever the ignition is in the on position and the
headlamps are on.
Note:The ambient lights will stay on until the ignition is placed in the
off position and the vehicle is locked or the accessory delay timer
expires.
BULB REPLACEMENT
Lamp assembly condensation
Exterior lamps are vented to accommodate normal changes in pressure.
Condensation can be a natural by-product of this design. When moist air
enters the lamp assembly through the vents, there is a possibility that
condensation can occur when the temperature is cold. When normal
condensation occurs, a thin film of mist can form on the interior of the
lens. The thin mist eventually clears and exits through the vents during
normal operation. Clearing time may take as long as 48 hours under dry
weather conditions.
Examples of acceptable condensation are:
•Presence of thin mist (no streaks, drip marks or droplets)
•Fine mist covers less than 50% of the lens
Examples of unacceptable moisture (usually caused by a lamp water
leak) are:
•Water puddle inside the lamp
•Large water droplets, drip marks or streaks present on the interior of
the lens
Lights
128
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)