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Set As Primary Phone?: Select to set a previously paired phone as
your primary phone. SYNC will attempt to connect with the primary
phone at every ignition cycle.
•Press OK to select and scroll to select the desired phone. Press
OK to confirm.
Note:When a phone is selected as primary, it will appear first in
the list and will be marked with an *.
Set Bluetooth On/Off: Allows you to turn theBluetoothfeature on /off.
•Press OK and scroll to toggle between On and Off. When the
desired selection is chosen, press OK.
Note:Turning OffBluetoothwill disconnect allBluetoothdevices
and deactivate allBluetoothfeatures.
Delete Device: Allows you to delete a paired phone.
•Press OK and scroll to select the device. Press OK to confirm.
Delete All Devices: Allows you to delete all previously paired phones.
•Press OK to select.
Note:Deleting a phone will also delete all information in SYNC
originally saved with that phone.
Return: Press OK to exit the current menu.
Advanced menu options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
To access:
1. Press PHONE or
to enter thePhone Menu.
2. Scroll untilSystem Settingsappears and press OK.
3. Scroll untilAdvancedappears and select OK.
4. Scroll to select from the following options:
Prompts: Prompts from SYN C can help guide you using questions,
helpful hints or asking you for a specific action. To turn these prompts
on or off:
1. Press OK to select and scroll to select between on or off.
2. Press OK when the desired selection appears in the display.
SYNC will take you back to theAdvancedmenu.
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Languages: Allows you to choose from three languages:English,
FrancaisandEspanol. Once selected, all of SYNC’s radio displays and
prompts will be in the selected language.
1. Press OK to select and then scroll throughEnglish,Francais
andEspanol.
2. Press OK when the desired selection appears in the display.
Note:If you change the language setting, the display will indicate
that the system is updating. When complete, SYNC will take you
back to theAdvancedmenu.
Factory Defaults: Allows you to return to the factory default settings.
This selection will NOT erase your indexed information (phonebook, call
history, text messages and paired devices).
1. Press OK to select and then press OK again whenRestore
Defaults?appears in the display.
2. Press OK to confirm.
Master Reset: Allows you to completely erase ALL information stored
on SYNC (all phonebook, call history, text messages and all paired
devices) and return to the factory default settings.
•Press OK to select. The display will indicate when complete and
SYNC will take you back to theAdvancedmenu.
Install Application?: Allows you to install applications you have
downloaded.
•Press OK and scroll to select. Press OK to confirm.
System Info: Allows you to access the Auto Version number as well as
the FDN number.
•Press OK to select.
Return: Press OK to exit the current menu.
Accessing and using your SYNC applications and Services
(if equipped)
In addition to the standard phone and media options which SYNC offers,
your system also includes advanced features such as:
•911 Assist™:Can alert 911 in the event of an emergency.
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Media Settings: Allows you to choose to shuffle or repeat your music in
addition to setting your Autoplay settings. Press OK to select and then
scroll to choose from:
•Shuffle: Press OK to shuffle available media files in the current
playlist.Note:To shuffle all media tracks, you must selectPlay All
in the Play Menu and then select Shuffle.
•Repeat: Press OK to repeat any song.
•Autoplay: Press OK to listen to music which has already been
randomly indexed during the indexing process.
Note:Once these selections are turned on, they will remain on
until turned off. Some digital media players require both USB and
Line in ports to stream data and music separately.
Applications (if available):You can download new software
applications (if available) and then load the desired applications onto
SYNC through your USB port. Please refer to www.SyncMyRide.com or
www.syncmaroute.ca for more information.
System Settings: Allows you to accessBluetoothDevice menu listings
(add, connect, set as primary, on/off, delete) as well as Advanced menu
listings (prompts, languages, defaults, master reset, install application
and system information).
•Please refer toSystem Settingsin this chapter for complete
information.
Exit Media Menu: Press OK when this appears to exit the media menu.
Accessing your play menu
The Play menu allows you to select and play your media by artist, album,
genre, playlist, track, similar music or even to explore what is on your
USB device.
To access:
1. Press AUX and then MENU to access theMedia Menu.
2. Scroll to select thePlay Menuand press OK.
3. If there are no media files to access, the display will indicate there is
no media. If there are media files, you will then have the following
options to scroll through and select from:
Play All: Allows you to play all indexed media (tracks) from your
playing device in flat file mode, one at a time in numerical order.
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Explore USB:Allows you to explore through all supported digital media
on your media device connected to the USB port.Note:When exploring,
you will only be able to view media content which is compatible with
SYNC. You may have other files saved with various extensions, but they
will not be visible.
•Press OK to select. Then scroll to explore indexed media on your
flash drive.
Similar Music:Allows you to play music similar to what is currently
playing from the USB port. The system uses the metadata information of
each song to compile a playlist for you.
•Press OK to select. The system will create a new list of similar
songs and begin playing.Note:Your metadata tags must be
populated in order for this feature to include each track.
Note:With certain playing devices, if your metadata tags are not
populated, the tracks won’t be available in voice recognition, play
menu or similar music. However, if you place these tracks onto
your playing device in “Mass Storage Device Mode”, they will be
available in voice recognition, play menu browsing and similar
music. “Unknown” will be placed into any unpopulated metadata
tag.
Return: Press OK to exit the current menu.
System settings
System settings provide access to yourBluetooth DevicesandAdvanced
menu features.
TheBluetooth Devicesmenu allows you to add, connect and delete a
device as turn theBluetoothfeature on and off.
YourAdvancedmenu allows you to access and set prompts, languages,
defaults and perform a master reset.
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4. Press OK and then scroll to select from the following:
Add Bluetooth Device: This is a speed dependent featurewhich
allows you to pair additional devices to the system.
1. Press OK to select and press OK again whenFind SYNCappears
in the display.
2. Follow the directions in your phone’s user guide to put your
phone into discovery mode. A six digit PIN will appear in the
display.
3. When prompted on your phone’s six digit display, enter the PIN.
You can now change SYNC sources to BT Audio and stream music
from your device.
Connect Bluetooth Device: Allows you to connect a previously paired
Bluetoothenabled phone.
1. Press OK to select and view a list of devices.
2. Scroll until the desired device is chosen and press OK to connect
the device.
Set Bluetooth On/Off: Allows you to turn theBluetoothfeature on /off.
•Press OK and scroll to toggle between On and Off. When the
desired selection is chosen, press OK.
Note:Turning OffBluetoothwill disconnect allBluetoothdevices
and deactivate allBluetoothfeatures.
Delete Device: Allows you to delete a paired media device.
•Press OK and scroll to select the device. Press OK to confirm.
Delete All Devices: Allows you to delete all previously paired devices.
•Press OK to select.
Return: Press OK to exit the current menu.
Advanced menu options
This menu allows you to access settings such as prompts, language,
performing a master reset as well as returning to factory defaults.
To access:
1. Press AUX and then MENU to access theMedia Menu.
2. Scroll untilSystem Settingsappears and select OK.
3. Scroll untilAdvancedappears.
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4. Press OK and then scroll to select from the following:
Prompts: Prompts from SYNC can help guide you via questions, helpful
hints or ask you for a specific action. To turn these prompts on or off:
1. Press OK to select and scroll to select between on or off.
2. Press OK when the desired selection appears in the display.
SYNC will take you back to the Advanced menu.
Languages: Allows you to choose from three languages:English,
FrancaisandEspanol. Once selected, all of SYNC’s radio displays and
prompts will be in the selected language.
1. Press OK to select and then scroll throughEnglish,Francais
andEspanol.
2. Press OK when the desired selection appears in the display.
Note:If you change the language setting, the display will indicating
that the system is updating. When complete, SYNC will take you
back to theAdvancedmenu.
Factory Defaults: Allows you to return to the factory default settings.
This selection will NOT erase your indexed information (phonebook, call
history, text messages and paired devices).
1. Press OK to select and then press OK again whenRestore
Defaults?appears in the display.
2. Press OK to confirm.
Master Reset: Allows you to completely erase ALL information stored
on SYNC (all phonebook, call history, text messages and all paired
devices) and return to the factory default settings.
•Press OK to select. The display will indicate when complete and
SYNC will take you back to theAdvancedmenu.
Application (if available):You can download new software application
(if available) and then load the desired applications onto SYNC through
your USB port. Refer to the web site for more information.
Return: Press OK to exit the current menu.
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Troubleshooting
Your SYNCsystem is easy to use. However, should questions arise,
please refer to the tables below as well as theHelpful Hintssection that
follows.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an on-line chat (during certain hours). Visit
www.SyncMyRide.com or www.syncmaroute.ca for more information.
Phone issues
Issue Possible
Cause(s)Possible Solution(s)
There seems to
be a lot of
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting the
performance of
SYNC.Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the
other person but
they can’t hear
me.Possible phone
malfunction.Try turning off the device,
resetting or removing the
battery of the device and try
again.
SYNC is not able
to download my
phonebook.•This is a phone
dependent
feature.
•Possible phone
malfunction.•Go to the web site to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device, then
try again.
•Try “pushing” your phonebook
contacts to SYNC by using the
Add Contacts feature.
•Use the “SYNCmyphone”
feature available on the web
site.
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Phone issues
Issue Possible
Cause(s)Possible Solution(s)
The system says
“Phonebook
Downloaded” but
my phonebook in
SYNC is empty or
is missing
contacts.Limitations on
your phone’s
capability.•Try ’pushing’ your phonebook
contacts to SYNC by using the
Add Contacts feature.
•If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or special
ring tones associated with the
missing contact.
I’m having trouble
connecting my
phone to SYNC.•This is a phone
dependent
feature.
•Possible phone
malfunction.•Go to the web site to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device then
try again.
•Try deleting your device from
SYNC, and deleting SYNC on
your device then try to pair
again.
•Check the security and “auto
accept/prompt always”’ settings
relative to the SYNCBluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•This is a phone
dependent
feature.
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device then
try again.
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