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will not access SYNCdata for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist™ (if equipped),
Vehicle Health Report (if equipped), and Traffic, Directions and
Information (if equipped).
Using your voice recognition system
Your SYNCsystem comes equipped with an advanced voice recognition
(VR) system. This system is easy to use and helps you control many
features via voice commands, thereby allowing you to keep your hands
on the wheel and focus on what is in front of you.
Here we’ll cover the basics of how the system works and some global
voice commands. The majority of the voice commands will be covered
later in the supplement with their respective modes (phone, media, etc.)
and will also be indicated with the voice icon shown below.
Initiating a voice session
To initiate a voice session with your SYNC system:
1. Press
.
2. Wait until you hear a tone prompt and Listening appears in the
display.
3. Say any of the following global commands:
•“Phone”: Say to make calls.
•“USB”: Say to access the device connected to your USB port.
•“Bluetooth Audio”: Say to stream audio from your phone.
•“Line in” : Say to access the device connected to the auxiliary
input jack.
•“Cancel”: Say to cancel the requested action.
•“SYNC”: Say to return to the main menu.
•“Voice settings”: Say to adjust the level of voice interaction and
feedback.
•“Help”: Say for an audible list of voice commands available in the
current mode.
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At any time, you can say the following global commands:
•SYNC•USB
•Line in•Bluetooth Audio
•Phone•Voice settings
•Cancel•Vehicle Health Report (if
equipped, U.S. only)
•Services (if equipped, U.S. only)•Help
Making a call
To make a call, press
and when prompted say:
•“Call ” or
•“Dial” and the desired number. When the system confirms the
number, say “Dial” again to initiate the call.
Note:To erase the last spoken digit, say “Delete” or press
. To erase
all spoken digits, say “Clear” or press and hold
.
To end a call:
•Select ‘End’ on-screen using the system’s soft keys beneath the audio
system
•Press and hold PHONE on the audio system
•Press and hold
on the steering wheel controls
Answering an incoming call
During an incoming call, you will hear an audible ring. You can then:
•Answer the call by pressing
or PHONE.
•Reject the call by pressing and holding
or PHONE.
•Ignore the call by doing nothing.
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2. Scroll repeatedly untilServicesappears in the display.
3. Press OK to confirm and enter the Services menu. The display will
indicate the system is connecting.
4. Press OK. SYNCwill initiate the call to the services portal.
5. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Directions. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
6. To return to the services menu, say “Services” or for help, simply say,
“Help”.
To disconnect from SYNCServices (TDI) you can:
•Press and hold the phone button (
) on the steering wheel.
•Say “Goodbye” from the SYNC Services main menu.
Receiving Turn by Turn Directions:
1. When connected to the Services portal, say “Directions” or “Business
Search”.
2. Follow the voice prompts to select your Destination. Once your
destination is selected, your current vehicle location is uploaded and a
route based on current traffic conditions is calculated and sent back to
your vehicle . After the route download is complete, the phone call is
automatically ended. You will receive driving instructions via audible
prompts.
3. While on an active route, you can select or say ‘Route Summary or
‘Route Status’ to view the Route summary turn list or the Route Status
ETA. You can also turn voice guidance on or off, cancel the route or
update the route.
Personalizing Traffic, Directions and Information:Your Traffic,
Directions and Information Services can be personalized to provide
quicker access to your most used or favorite information. You can save
address points such as, ‘work’ or ‘home’. You can also save favorite
information like sports teams, such as ‘Detroit Lions’, or a news category.
To learn more, log onto www.SyncMyRide.com.
Push to interrupt:You can, at any time while you are connected to
SYNC TDI Services, press
to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Portable:Your SYNC TDI Services subscription is associated with your
Bluetoothenabled cellular phone number, not your VIN (Vehicle
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911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
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WARNING:Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is important since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.
General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen
while you are driving. Pull over in a safe and legal manner before
attempting to access a function of the system requiring prolonged
attention. Even occasional short scans to the screen may be hazardous if
your attention has been diverted away from your driving task at a critical
time.
Volume Setting
Do not raise the volume excessively. Keep the volume at a level where
you can still hear outside traffic and emergency signals while driving.
Driving while unable to hear these sounds could cause an accident.
Use of Speech Recognition Functions
Speech recognition software is inherently a statistical process which is
subject to errors. It is your responsibility to monitor any speech
recognition functions included in the system and address any errors.
Glossary of terms
Autoplay:With Autoplay turned ON, SYNCallows you to listen to
music which has already been randomly indexed during the indexing
process. With Autoplay turned off, the chosen music will not begin to
play until all of the music has been indexed by SYNC. Depending on the
size of the material, this may take a few minutes.
Bluetooth enabled cellular phone:Any cellular phone which has the
Bluetoothwireless technology which will enable the phone to connect
with SYNCand exchange information wirelessly.
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level frequently. Do not operate the wipers when the windshield is dry.
This may scratch the glass, damage the wiper blades and cause the wiper
motor to burn out. Before operating the wiper on a dry windshield,
always use the windshield washer. In freezing weather, be sure the wiper
blades are not frozen to the windshield before operating the wipers.
Windshield wiper rainlamp feature (if equipped with autolamp)
When the windshield wipers are turned on during daylight, and the
headlamp control is in the autolamp position, the exterior lamps will turn
on after a brief delay and will remain on until the wipers are turned off.
Rear window wiper/washer (if equipped)
Wiper
Press the top of the switch to
the first position for intermittent
operation.
Press the top of the switch to the
second position for normal
operation.
Press the bottom of the switch to turn off.
Washer
Press the lever forward to operate the washer. The wiper will
operate for a short time and will activate once more after pausing to
clear the rear window.
TILT/TELESCOPE STEERING WHEEL
To adjust the steering wheel:
1. Pull the lever down to unlock the
steering column.
2. While the lever is in the down
position, move the steering wheel
up or down and in or out until you
find the desired position.
3. While holding the steering wheel
in place, pull the lever up to its
original position to lock the steering
column.
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WARNING:Never adjust the steering wheel when the vehicle is
moving.
ILLUMINATED VISOR MIRROR (IF EQUIPPED)
Lift the mirror cover to turn on the
visor mirror lamp.
CENTER CONSOLE
Your vehicle has a variety of console features. These include:
•Cupholders
•Utility compartment
•Auxiliary AV connections, USB port, SD slot (if equipped) (inside
utility compartment)
WARNING:Use only soft cups in the cupholder. Hard objects
can injure you in a collision.
AUXILIARY POWER POINT (12V DC)
Power outlet is designed for accessory plugs only. Do not insert
any other object in the power outlet as this will damage the
outlet and blow the fuse. Do not hang any type of accessory or
accessory bracket from the plug. Improper use of the power
outlet can cause damage not covered by your warranty.
The auxiliary power points can be found in the following locations:
•On the center console
•On the rear of the center console (if equipped)
Do not use the power point for operating the cigarette lighter element (if
equipped).
Note:Do not plug optional electrical accessories into the cigarette
lighter socket (if equipped). Improper use of the lighter can cause
damage not covered by your warranty, and can result in fire or serious
injury.
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Fold-away mirrors
Fold the side mirrors in carefully
when driving through a narrow
space, like an automatic car wash.
Blind spot mirrors
Your vehicle is equipped with blind spot mirrors. Refer toBlind spot
mirrorsin theDrivingchapter.
SPEED CONTROL (IF EQUIPPED)
With speed control set, you can maintain a set speed without keeping
your foot on the accelerator pedal.
WARNING:Do not use the speed control in heavy traffic or on
roads that are winding, slippery or unpaved.
Using speed control
The speed controls are located on the steering wheel. The following
buttons work with speed control:
CAN (cancel)/RES (resume):Pull
toward you to cancel or resume a
set speed.
SET+:Press to set a speed or
increase a set speed.
ON/OFF:Press to turn speed
control on or off.
SET–:Press to decrease a set
speed.
Setting speed control
To set speed control:
1. Press and release ON.
2. Accelerate to the desired speed.
CAN
RESON/OFF
SET+
SET-
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