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WARNING:Do not wait for 911 Assist™ to initiate an
emergency call if you are capable yourself. Dial emergency
services immediately to avoid delayed response time, which could
increase the risk of serious injury or death after a crash. If you do not
hear 911 Assist™ within 5 seconds after the crash, the system or
phone may be damaged or non-functional.
The cell phone or 911 Assist™ hardware may become damaged in
a crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, every cell phone operates differently. While SYNC,
911 Assist™ works with most cell phones, some may have trouble
using this feature. Finally, not all crashes deploy an airbag or, in
certain vehicles, activate the fuel pump shut-off which are the
criteria to initiate 911 Assist™.
Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see theSeating and Safety Restraintschapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check theRoadside Emergencychapter in your Owner’s Guide. If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-offSwitch”,
it will not trigger 911 Assist™.
WARNING:Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON), 911 Assist™ may, through any paired and connected
cell phone, disclose to emergency services that the vehicle has
been in a crash involving the deployment of an airbag or, in
certain vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist™ may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
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911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
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WARNING:To minimize the risk of neck injury in the event of a
crash, head restraints must be installed properly.
Adjusting the front manual seats
WARNING:Never adjust the driver’s seat or seatback when the
vehicle is moving.
WARNING:Sitting improperly out of position or with the seat
back reclined too far can take off weight from the seat cushion
and affect the decision of the passenger sensing system, resulting in
serious injury or death in a crash. Always sit upright against your
seatback, with your feet on the floor.
WARNING:To reduce the risk of possible serious injury: Do not
hang objects off seat back or stow objects in map pocket (if
equipped) when a child is in the front passenger seat. Do not place
objects underneath the front passenger seat or between the seat and
the center console (if equipped). Check the “passenger airbag off” or
“pass airbag off” indicator lamp for proper airbag status. Refer toFront
passenger sensing systemchapter for additional details. Failure to
follow these instructions may interfere with the front passenger seat
sensing system.
•Fore-aft adjustment
Pull the lever located under the
front edge of the seat to move the
seat forward or backward.
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Adjusting the front power seat (if equipped)
WARNING:Never adjust the driver’s seat or seatback when the
vehicle is moving.
WARNING:Sitting improperly out of position or with the seat
back reclined too far can take off weight from the seat cushion
and affect the decision of the passenger sensing system, resulting in
serious injury or death in a crash. Always sit upright against your
seatback, with your feet on the floor.
WARNING:To reduce the risk of possible serious injury: Do not
hang objects off seat back or stow objects in map pocket (if
equipped) when a child is in the front passenger seat. Do not place
objects underneath the front passenger seat or between the seat and
the center console (if equipped). Check the “passenger airbag off” or
“pass airbag off” indicator lamp for proper airbag status. Refer toFront
passenger sensing systemchapter for additional details. Failure to
follow these instructions may interfere with the front passenger seat
sensing system.
The power seat controls are located
on the outboard side of the seat.
•Move the horizontal control
forward or rearward to move the
seat forward or backwards.
•Pull up or press down on the
front portion of the horizontal
control move the seat cushion up
or down
•Push the top of the vertical
control forward or rearward to move the seatback forward or
backwards.
WARNING:Reclining the seatback can cause an occupant to
slide under the seat’s safety belt, resulting in severe personal
injuries in the event of a collision.
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WARNING:Before returning the seatback to its original
position, make sure that cargo or any objects are not trapped
behind the seatback. Make sure that the safety belt is not laying on the
seat latch. After returning the seatback to its original position, pull on
the seatback to ensure that it has fully latched. An unlatched seat may
become dangerous in the event of a sudden stop or collision.
PERSONAL SAFETY SYSTEM™
The Personal Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.
Your vehicle’s Personal Safety System consists of:
•Driver and passenger dual-stage airbag supplemental restraints.
•Front safety belts with pretensioners, energy management retractors,
and safety belt usage sensors.
•Driver’s and/or passenger’s seat position sensor.
•Front crash severity sensor.
•Front passenger sensing system.
•“Passenger airbag off” or “pass airbag off” indicator lamp.
•Restraints Control Module (RCM) with impact and safing sensors.
•Restraint system warning message.
•The electrical wiring for the airbags, crash sensor(s), safety belt
pretensioners, front safety belt usage sensors, driver seat position
sensor, and indicator lights.
How does the Personal Safety System work?
The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and conditions. A
collection of crash sensors provides information to the Restraints Control
Module (RCM). During a crash, the RCM may activate the safety belt
pretensioners and/or either none, one, or both stages of the dual-stage
airbag supplemental restraints based on crash severity and conditions.
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The fact that the pretensioners or airbags did not activate for both front
seat occupants in a collision does not mean that something is wrong with
the system. Rather, it means the Personal Safety System determined the
accident conditions (crash severity, belt usage, etc.) were not
appropriate to activate these safety devices. Front airbags are designed
to activate only in frontal and near-frontal collisions, not rollovers,
side-impacts, or rear-impacts unless the collision causes sufficient
longitudinal deceleration.
Driver and passenger dual-stage airbag supplemental restraints
The dual-stage airbags offer the capability to tailor the level of airbag
inflation energy. A lower, less forceful energy level is provided for more
common, moderate-severity impacts. A higher energy level is used for
the most severe impacts. Refer toAirbag supplemental restraints
(SRS)section in this chapter.
Front crash severity sensors
The front crash severity sensors enhances the ability to detect the
severity of an impact. Positioned up front, it provides valuable
information early in the crash event on the severity of the impact. This
allows your Personal Safety System to distinguish between different
levels of crash severity and modify the deployment strategy of the
dual-stage airbags and safety belt pretensioners.
Driver’s and/or passenger seat position sensor
The driver’s seat position sensor allows your Personal Safety System to
tailor the deployment level of the driver dual-stage airbag based on seat
position. The system is designed to help protect smaller drivers sitting
close to the driver airbag by providing a lower airbag output level.
Front passenger sensing system
For airbags to do their job they must inflate with great force, and this
force can pose a potentially deadly risk to occupants that are very close
to the airbag when it begins to inflate. For some occupants, like infants
in rear-facing child seats, this occurs because they are initially sitting
very close to the airbag. For other occupants, this occurs when the
occupant is not properly restrained by safety belts or child safety seats
and they move forward during pre-crash braking. The most effective way
to reduce the risk of unnecessary injuries is to make sure all occupants
are properly restrained. Accident statistics suggest that children are
much safer when properly restrained in the rear seating positions than in
the front.
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WARNING:Air bags can kill or injure a child in a child seat.
NEVERplace a rear-facing child seat in front of an active air
bag. If you must use a forward-facing child seat in the front seat, move
the seat all the way back.
WARNING:Always transport children 12 years old and under in
a rear seating position and always properly use appropriate child
restraints.
The front passenger sensing system can automatically turn off the
passenger front airbag. The system is designed to help protect small
(child size) occupants from airbag deployments when they are
improperly seated or restrained in the front passenger seat contrary to
proper child-seating or restraint usage recommendations. Even with this
technology, parents areSTRONGLYencouraged to always properly
restrain children in the rear seat. The sensor also turns off the airbag
when the passenger seat is empty to prevent unnecessary replacement of
the airbag(s) after a collision.
When the front passenger seat is occupied and the sensing system has
turned off the passenger’s frontal airbag, the “pass airbag off” indicator
will light and stay lit to remind you that the front passenger frontal
airbag is off. SeeFront passenger sensing systemin theAirbag
supplemental restraints (SRS)section of this chapter.
Front safety belt usage sensors
The front safety belt usage sensors detect whether or not the driver and
front outboard passenger safety belts are fastened. This information
allows your Personal Safety System to tailor the airbag deployment and
safety belt pretensioner activation depending upon safety belt usage.
Front outboard safety belt pretensioners
The safety belt pretensioners at the front outboard seating positions are
designed to tighten the safety belts firmly against the occupant’s body
during frontal collisions, and in side collisions when the side air curtain
system activates. This helps increase the effectiveness of the safety belts.
In frontal collisions, the safety belt pretensioners can be activated alone
or, if the collision is of sufficient severity, together with the front airbags.
Front outboard safety belt energy management retractors
The front safety belt energy management retractors allow webbing to be
pulled out of the retractor in a gradual and controlled manner in
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response to the occupant’s forward momentum. This helps reduce the
risk of force-related injuries to the occupant’s chest by limiting the load
on the occupant.
Determining if the Personal Safety System is operational
The Personal Safety System uses a warning light in the instrument
cluster, a warning message, or a backup tone to indicate the condition of
the system. Refer to theWarning lights and chimessection in the
Instrument Clusterchapter. Routine maintenance of the Personal Safety
System is not required.
The Restraints Control Module (RCM) monitors its own internal circuits
and the circuits for the airbag supplemental restraints, crash sensor(s),
safety belt pretensioners, front safety belt buckle sensors, front
passenger sensing system, and the driver seat position sensor. In
addition, the RCM also monitors the restraints warning light in the
instrument cluster. A difficulty with the system is indicated by one or
more of the following.
•The warning light will either flash or stay lit.
•The warning light will not illuminate immediately after ignition is
turned on.
•A warning message will appear until the problem and warning light are
repaired.
If any of these things happen, even intermittently, have the Personal
Safety System serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
SAFETY BELT SYSTEM
WARNING:Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.
WARNING:To reduce the risk of injury, make sure children sit
where they can be properly restrained.
WARNING:Never let a passenger hold a child on his or her lap
while the vehicle is moving. The passenger cannot protect the
child from injury in a collision.
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