ADVANCETRACWITH ROLL STABILITY CONTROL™ (RSC)
STABILITY ENHANCEMENT SYSTEM
Your vehicle is equipped with the AdvanceTracwith RSCsystem. The
AdvanceTracwith RSCsystem provides the following stability
enhancement features for certain driving situation s:
•Traction Control System (TCS), which functions to help avoid
drive-wheel spin and loss of traction.
•Electronic Stability Control (ESC), which functions to help avoid skids
or lateral slides.
•Roll Stability Control™ (RSC), which functions to help avoid a
vehicle roll-over.
WARNING:Vehicle modifications involving braking system,
aftermarket roof racks, suspension, steering system, tire
construction and/or wheel/tire size may change the handling
characteristics of the vehicle and may adversely affect the performance
of the AdvanceTracwith RSCsystem. In addition, installing any
stereo loudspeakers may interfere with and adversely affect the
AdvanceTracwith RSCsystem. Install any aftermarket stereo
loudspeaker as far as possible from the front center console, the
tunnel, and the front seats in order to minimize the risk of interfering
with the AdvanceTracwith RSCsensors. Reducing the effectiveness
of the AdvanceTracwith RSCsystem could lead to an increased risk
of loss of vehicle control, vehicle rollover, personal injury and death.
WARNING:Remember that even advanced technology cannot
defy the laws of physics. It’s always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTracwith RSCsystem is an indication that
at least some of the tires have exceeded their ability to grip the road;
this could reduce the operator’s ability to control the vehicle,
potentially resulting in a loss of vehicle control, vehicle rollover,
personal injury and death. If your AdvanceTracwith RSCsystem
activates, SLOW DOWN.
Driving
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The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Driver smart window motor
2 15A Trailer tow (TT) stop/turn lamps
3 15A Not used (spare)
4 30A DC/AC inverter
5 10A Keypad illumination, Brake
transmission shift interlock
6 20A Turn signals
7 10A Low beam headlamps (left)
8 10A Low beam headlamps (right)
9 15A Interior lights, Cargo lamps
10 15A Backlighting, Puddle lamps
11 10A All wheel drive (AWD)
12 7.5A Not used (spare)
13 5A Keypad, Mirror switch, Memory
module, DSM logic, Adjustable
pedals
14 10A Power liftgate module, Center
information display, SYNC,
Global positioning system (GPS)
module, DVD
15 10A Climate control head
16 15A Electronic finish panel, Navigation
screen
17 20A All power lock motor feeds,
Liftgate release
18 20A 2nd row power fold seats, Heated
seats
19 25A Moon roof
20 15A Data link connector, Memory seat
21 15A Fog lamps, Fog lamp indicator
22 15A Park lamps
Roadside Emergencies
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
23 15A High beam headlamps
24 20A Horn
25 10A Demand lamps/Interior lamps,
Power fold seats
26 10A Instrument panel cluster
27 20A Ignition Switch
28 5A Radio/navigation
29 5A Instrument panel cluster
30 5A Transmission shifter
31 10A Not used (spare)
32 10A Restraint control module
33 10A TT battery charge relay coil
34 5A Roll stability control, Refrigerator
relay coil, Electric power assist
steering
35 10A Steering angle sensor, Reverse
sensing system, Active park assist,
Heated seat, AWD, DC/AC
inverter, Rearview camera
36 5A Passive anti-theft system module
37 10A Not used (spare)
38 20A TT park lamps
39 20A Radio/navigation
40 20A Rear heated seats
41 15A Switch illumination, Auto dimming
mirror, Moon roof, Mood lighting
42 10A Not used (spare)
43 10A Auxiliary climate control relay,
Rear window defroster relay, Rear
wiper
44 10A Not used (spare)
45 5A Wiper relay, climate control relay
Roadside Emergencies
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The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
Customer Assistance
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•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clear coat paint
finish. In order to maintain their shine:
•Clean weekly with MotorcraftWheel and Tire Cleaner, which is
available from your authorized dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or
cleaning chemicals, in combination with brush agitation to remove
brake dust and dirt, could wear away the clear coat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use MotorcraftBug and Tar Remover ,
available from your authorized dealer.
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
Cleaning
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Lifestyle
•Ash cup / coin holder•Roof racks and carriers*
•Navigation*•Cargo net
•SUV camping net*•Conversation mirror
•Trailer hitches, wiring harnesses and accessories
•Cargo organization and management
Peace of mind
•Remote start•Wheel locks
•Vehicle security
•Vehicle tracking and recovery*
•Bumper and hitch mounted parking sensors*
•Locking fuel plug for capless fuel systems
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
Accessories
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Infant seats
(see Safety seats) .....................198
Inspection/maintenance (I/M)
testing ........................................354
Instrument panel
cleaning ...................................320
cluster ........................................12
lighting up panel and
interior .......................................82
J
Jack ............................................294
positioning ...............................294
storage .....................................294
Jump-starting your vehicle ......302
K
Keyless entry system
autolock ...................................125
keypad .....................................134
locking and unlocking doors ..135
programming entry code .......134
Keys ...................................119, 138
positions of the ignition .........247
L
Lamps
autolamp system .......................80
bulb replacement
specifications chart ..................86
daytime running light ...............82
fog lamps ...................................81
headlamps .................................80
headlamps, flash to pass ..........81
instrument panel, dimming .....82
interior lamps .....................84, 86
replacing bulbs .........................86
LATCH anchors .........................202Liftgate ..............................113, 131
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........253
Load limits .................................234
Locks
autolock ...................................125
childproof ................................128
doors ........................................125
Lubricant specifications ...........366
Lug nuts ....................................301
Lumbar support, seats .....146, 148
M
Message center ...........................18
english/metric button ...............22
system check button ................22
warning messages .....................22
Mirrors ...............................101–102
automatic dimming rearview
mirror ......................................101
heated ................................73, 102
programmable memory ..........131
side view mirrors (power) .....102
Moon roof ..................................107
Motorcraftparts ..............323, 365
MyKey ........................................120
N
Navigation system .......................66
O
Octane rating ............................347
Oil (see Engine oil) ..................330
Overdrive ...................................263
Index
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P
Parental MyKey
programming .............................120
Park Assist ................................273
Parking brake ............................254
Parts
(see Motorcraftparts) ...........365
Passenger Occupant
Classification Sensor .................166
Power adjustable foot pedals ...103
Power distribution box
(see Fuses) ...............................291
Power door locks ......................125
Power liftgate ............................113
Power mirrors ...........................102
Power point .................................97
Power steering ..........................260
fluid, checking and adding ....355
fluid, refill capacity ................366
fluid, specifications .................366
Power Windows .........................100
R
Radio ............................................28
6-CD in dash .............................28
Rear heated seats .....................159
Rear seat entertainment
system ..........................................46
Rear-view camera system .........271
Recommendations for
attaching safety restraints for
children ......................................196
Refrigerator .................................96
Relays ........................................287Remote entry system .......128, 130
illuminated entry ....................133
locking/unlocking doors .........130
opening the trunk ...................131
panic alarm .............................130
replacement/additional
transmitters .............................133
replacing the batteries ...........132
Reverse sensing system ...........269
Roadside assistance ..................285
Roof rack ...................................118
S
Safety belts (see Safety
restraints) ..........168–170, 172–173
Safety Canopy ...........................190
Safety defects, reporting ..........315
Safety restraints 168–170, 172–173
Belt-Minder...........................174
extension assembly ................172
for adults .................169–170, 172
for children .............................193
Occupant Classification
Sensor ......................................166
warning light and
chime ...............................173–174
Safety restraints - LATCH
anchors ......................................202
Safety seats for children ..........198
Safety Compliance
Certification Label ....................371
Satellite Radio .............................28
Satellite Radio Information ........42
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............387
Index
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