Customer Assistance 308
Reporting safety defects (U.S. only) 315
Reporting safety defects (Canada only) 315
Cleaning 316
Maintenance and Specifications 324
Engine compartment 326
Engine oil 330
Battery 334
Engine coolant 336
Fuel information 343
Air filter(s) 361
Part numbers 365
Maintenance product specifications and capacities 366
Engine data 370
Accessories 374
Ford Extended Service Plan 377
Scheduled Maintenance 381
Normal scheduled maintenance and log 387
Index 399
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including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
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notice and without incurring obligation.
Copyright © 2011 Ford Motor Company
Table of Contents
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Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCsupplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNCsupplement
for more information.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
Introduction
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Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
Introduction
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Speedometer:Indicates the
current vehicle speed.
Engine coolant temperature
gauge:Indicates engine coolant
temperature. At normal operating
temperature, the needle will be in
the normal range (between “H” and
“C”). If the needle moves close to
the “H” range, the engine is
overheating. For more information,
refer toEngine fluid temperature managementandWhat you should
know about fail-safe coolingin theMaintenance and Specifications
chapter.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
Fuel gauge:Indicates
approximately how much fuel is left
in the fuel tank (when the ignition
is in the on position). The fuel
gauge may vary slightly when the
vehicle is in motion or on a grade.
The fuel icon and arrow indicates
which side of the vehicle the fuel
filler door is located.
Refer toFilling the tankin theMaintenance and Specifications
chapter for more information.
Instrument Cluster
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Tachometer:Indicates the engine
speed in revolutions per minute.
Driving with your tachometer
pointer continuously at the top of
the scale may damage the engine.
Odometer:Registers the total miles
(kilometers) of the vehicle. Refer to
Message centerin theInstrument
clusterchapter on how to switch
the display from Metric to English.
Trip odometer:SeeTRIP A/BunderMessage centerin this chapter.
MESSAGE CENTER
Your vehicle’s message center allows you to configure/personalize certain
vehicle options to suit your needs.
The message center is also capable of monitoring many vehicle systems
and will alert you to potential vehicle problems and various conditions
with an informational message followed by a long indicator chime.
The message center display is located in the instrument cluster.
Info
Press the INFO button repeatedly to
cycle through the following features:
TRIP A/B
Registers the distance of individual journeys. Press and release INFO
button until the A or B trip appears in the display (this represents the
trip mode). Press RESET until it resets.
Refer toUNITSlater in this section to switch the display from Metric to
English.
MYKEY MILES (km) (if programmed)
For more information, refer toMyKeyin theLocks and Security
chapter.
MILES (km) TO E
This displays an estimate of approximately how far you can drive with
the fuel remaining in your tank under normal driving conditions.
Instrument Cluster
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DRIVER DOOR AJAR— Displayed when the driver door is not
completely closed.
PASSENGER DOOR AJAR— Displayed when the passenger door is
not completely closed.
REAR LEFT DOOR AJAR— Displayed when the rear left door is not
completely closed.
REAR RIGHT DOOR AJAR— Displayed when the rear right door is
not completely closed.
PARK BRAKE ENGAGED— Displayed when the parking brake is set,
the engine is running and the vehicle is driven more than 3 mph
(5 km/h). If the warning stays on after the parking brake is released,
contact your authorized dealer as soon as possible.
XXX MILES TO E FUEL LEVEL LOW— Displayed as an early
reminder of a low fuel condition.
CHECK FUEL FILL INLET— Displayed when the fuel fill inlet may
not be properly closed. Refer toEasy Fuel “no cap” fuel systemin the
Maintenance and Specificationschapter.
CHECK BRAKE SYSTEM— Displayed when the braking system is not
operating properly. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
LIFTGATE AJAR— Displayed when the liftgate is not completely
closed. Press RESET to reset display.
CHECK PARK AID (if equipped)— Displayed when the transmission
is in R (Reverse) and the reverse sensing system (park aid) is disabled.
REMOVE OBJECTS NEAR PASS SEAT— Displayed when objects
are by the passenger seat. After the objects are moved away from the
seat, if the warning stays on or continues to come on, contact your
authorized dealer as soon as possible.
BRAKE FLUID LEVEL LOW— Indicates the brake fluid level is low
and the brake system should be inspected immediately. Refer toBrake
fluidin theMaintenance and Specificationschapter.
AWD OFF (if equipped)— Displayed when the AWD system has been
automatically disabled to protect itself. This is caused by operating the
vehicle with the compact spare tire installed or if the system is
overheating. The AWD system will resume normal function and clear this
message after driving a short distance with the road tire re-installed or
after the system is allowed to cool.
CHECK AWD (if equipped)— Displayed when a problem exists with
the AWD system. Contact your authorized dealer as soon as possible.
Instrument Cluster
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VEHICLE LOADING – WITH AND WITHOUT A TRAILER
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
your vehicle, familiarize yourself with the following terms for determining
your vehicle’s weight ratings, with or without a trailer, from the vehicle’s
Tire Label or Safety Compliance Certification Label:
Base Curb Weight– is the weight of the vehicle including a full tank of
fuel and all standard equipment. It does not include passengers, cargo, or
optional equipment.
Vehicle Curb Weight– is the weight of your new vehicle when you
picked it up from your authorized dealer plus any aftermarket
equipment.
Tires, Wheels and Loading
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WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
Note:Inspect the wheel pilot hole
(1) and mounting surface prior to
installation. Remove any visible
corrosion or loose particles.
RUNNING OUT OF FUEL
If you have run out of fuel and need to refill the vehicle with a portable
fuel container, seeRunning out of fuelin theMaintenance and
Specificationschapter for proper fuel filling method using a portable
fuel container and the included fuel filler funnel.Do notinsert the
nozzle of portable fuel containers or any type of aftermarket funnels into
the Easy Fuel“no cap” fuel system as it can be damaged. You must use
the included funnel in such circumstances.
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuelsystem. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, all of which could result in
serious personal injury.
JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
Roadside Emergencies
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