2012 FORD FIESTA phone

Maneuvering the media menu
Below is a graphical representation of how the phone menu lays out in
your system. It will be explained in more detail in this chapter, but this
may help you to better visualize the menu structure.
+ Denotes submenus with additional menu items
Scrolling through the menus:Press
/to scroll through the
menu options.
AUX MENU Media Player Menu
Play Menu OK
Select Source OK
Media Settings
Mobile AppsOK
System Settings OK
Exit Media Menu Play All
Artists
Albums
Genres
Playlists
Tracks
Explore USB
Similar Music
Return
Bluetooth Devices +
Advanced +
Return Shuffle
Repeat
Autoplay
Return SYNC USB
Bluetooth Audio
SYNC Line In
Return
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Accessing the features of your media menu
SYNC’s media menu allows you to select which source you would like to
listen to, how you would like to play your music (by artist, genre, shuffle,
repeat, etc.), and also if you need to add, connect or delete devices.
To access your media menu:
1. Press AUX and then MENU.
2. WhenMedia Player Menuis selected, press OK.
3. Scroll to cycle through the following features:
Play Menu: Allows you to play your music by artist, album, genre,
playlists, tracks, similar music or to simply, play all. You can also choose
to Explore USB to view the supported digital music files on your playing
device.
Refer toPlay Menulater in this section for more information.
Select Source: Allows you to select and play music from your USB port,
auxiliary input jack (line in) or stream music from yourBluetooth
enabled phone. Press OK to select and then scroll to choose from:
•*USB: Press OK to access music plugged into your USB port.
SYNC will also allow you to plug in devices to charge them (if
supported by your device).
•Bluetooth Audio:This is a phone dependent featurewhich
allows you to stream music playing on yourBluetoothenabled
phone. If supported by your device, you can press
SEEKto
access the previous/next track.
•Line in: Press OK to select and play music from your portable
music player over the vehicle’s speakers.Note:If you have already
connected a device to the USB port, you cannot access the line in
feature. Some digital media players require both USB and Line in
ports to stream data and music separately.
* Once connected, SYNC will index any readable media files. (The
time required to complete this depends on the size of the media
content being indexed.) IfAutoplayis on, you can access media
files randomly as they are indexed. If turned off, indexed media is
not available until the indexing process is complete. SYNC is
capable of indexing thousands of average size media and will notify
you if the maximum indexing file size is reached.
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Media Settings: Allows you to choose to shuffle or repeat your music in
addition to setting your Autoplay settings. Press OK to select and then
scroll to choose from:
•Shuffle: Press OK to shuffle available media files in the current
playlist.Note:To shuffle all media tracks, you must selectPlay All
in the Play Menu and then select Shuffle.
•Repeat: Press OK to repeat any song.
•Autoplay: Press OK to listen to music which has already been
randomly indexed during the indexing process.
* You may also press you can press
SEEKto access the
previous/next track.
Note:Once these selections are turned on, they will remain on
until turned off. Some digital media players require both USB and
Line in ports to stream data and music separately.
Mobile Apps(if equipped): Enables you to interact with SYNCcapable
mobile applications on your smartphone. Refer to SYNCAppLink™
earlier in this chapter for more information.
System Settings: Allows you to accessBluetoothDevice menu listings
(add, connect, set as primary, on/off, delete) as well as Advanced menu
listings (prompts, languages, defaults, master reset, install application
and system information).
•Please refer toSystem Settingsin this chapter for complete
information.
Exit Media Menu: Press OK when this appears to exit the media menu.
Accessing your play menu
The Play menu allows you to select and play your media by artist, album,
genre, playlist, track, similar music or even to explore what is on your
USB device.
To access:
1. Press AUX and then MENU.
2. WhenMedia Player Menuis selected, press OK.
3. Scroll to select thePlay Menuand press OK.
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Bluetooth Device menu options
This menu allows you to add, connect and delete devices as well as turn
Bluetoothon and off.
To access:
1. Press AUX and then MENU.
2. WhenMedia Player Menuis selected, press OK.
3. Scroll untilSystem Settingsappears and select OK.
4. Scroll untilBluetooth Devicesappears.
5. Press OK and then scroll to select from the following:
Add Bluetooth Device: This is a speed dependent featurewhich
allows you to pair additional devices to the system.
1. Press OK to select and press OK again whenFind SYNCappears
in the display.
2. Follow the directions in your phone’s user guide to put your phone
into discovery mode. A six digit PIN will appear in the display.
3. When prompted on your phone’s six digit display, enter the PIN.
You can now change SYNC sources to BT Audio and stream music
from your device.
Connect Bluetooth Device: Allows you to connect a previously paired
Bluetoothenabled phone.
1. Press OK to select and view a list of devices.
2. Scroll until the desired device is chosen and press OK to connect
the device.
Set Bluetooth On/Off: Allows you to turn theBluetoothfeature on /off.
•Press OK and scroll to toggle between On and Off. When the
desired selection is chosen, press OK.
Note:Turning OffBluetoothwill disconnect allBluetoothdevices
and deactivate allBluetoothfeatures.
Delete Device: Allows you to delete a paired media device.
•Press OK and scroll to select the device. Press OK to confirm.
Delete All Devices: Allows you to delete all previously paired devices.
•Press OK to select.
Return: Press OK to exit the current menu.
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Advanced menu options
This menu allows you to access settings such as prompts, language,
performing a master reset as well as returning to factory defaults.
To access:
1. Press AUX and then MENU.
2. WhenMedia Player Menuis selected, press OK.
3. Scroll untilSystem Settingsappears and select OK.
4. Scroll untilAdvancedappears.
5. Press OK and then scroll to select from the following:
Prompts: Prompts from SYNC can help guide you via questions, helpful
hints or ask you for a specific action. To turn these prompts on or off:
1. Press OK to select and scroll to select between on or off.
2. Press OK when the desired selection appears in the display.
SYNC will take you back to the Advanced menu.
Languages: Allows you to choose from three languages:English,
FrancaisandEspanol. Once selected, all of SYNC’s radio displays and
prompts will be in the selected language.
1. Press OK to select and then scroll throughEnglish,Francais
andEspanol.
2. Press OK when the desired selection appears in the display.
Note:If you change the language setting, the display will indicate
that the system is updating. When complete, SYNC will take you
back to theAdvancedmenu.
Factory Defaults: Allows you to return to the factory default settings.
This selection will NOT erase your indexed information (phonebook, call
history, text messages and paired devices).
1. Press OK to select and then press OK again whenRestore
Defaults?appears in the display.
2. Press OK to confirm.
Master Reset: Allows you to completely erase ALL information stored
on SYNC (all phonebook, call history, text messages and all paired
devices) and return to the factory default settings.
•Press OK to select. The display will indicate when complete and
SYNC will take you back to theAdvancedmenu.
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Application (if available):You can download new software application
(if available) and then load the desired applications onto SYNC through
your USB port. Refer to the web site for more information.
Return: Press OK to exit the current menu.
Troubleshooting
Your SYNCsystem is easy to use. However, should questions arise,
please refer to the tables below as well as theHelpful Hintssection that
follows.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an on-line chat (during certain hours). Visit
www.SyncMyRide.com or www.syncmaroute.ca for more information.
Phone issues
Issue Possible
Cause(s)Possible Solution(s)
There seems to be
a lot of
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting the
performance of
SYNC.Review your phone’s user guide
regarding audio adjustments.
During a call, I can
hear the other
person but they
can’t hear me.Possible phone
malfunction.Try turning off the device,
resetting or removing the battery
of the device and try again.
SYNC is not able
to download my
phonebook.•This is a phone
dependent feature.
•Possible phone
malfunction.•Go to the web site to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device, then try
again.
•Try “pushing” your phonebook
contacts to SYNC by using the
Add Contacts feature.
•Use the “SYNCmyphone”
feature available on the web site.
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Phone issues
Issue Possible
Cause(s)Possible Solution(s)
The system says
“Phonebook
Downloaded” but
my phonebook in
SYNC is empty or
is missing
contacts.Limitations on
your phone’s
capability.•Try ’pushing’ your phonebook
contacts to SYNC by using the
Add Contacts feature.
•If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or special
ring tones associated with the
missing contact.
I’m having trouble
connecting my
phone to SYNC.•This is a phone
dependent feature.
•Possible phone
malfunction.•Go to the web site to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device then try
again.
•Try deleting your device from
SYNC, and deleting SYNC on your
device then try to pair again.
•Check the security and “auto
accept/prompt always”’ settings
relative to the SYNCBluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•This is a phone
dependent feature.
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device then try
again.
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USB/Media issues
Issue Possible
Cause(s)Possible Solution(s)
I’m having trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the battery of the device and try
to connect your device again.
•Ensure that you are using the
manufacturer’s cable.
•Ensure that the USB cable is
properly inserted into your device
and the USB port in the vehicle.
•Ensure that your device does
not have an auto—install program
or active security settings.
SYNC does not
recognize my
device when I turn
on the car.This is a device
limitation.Ensure that you are not leaving
your device in your vehicle during
very hot or cold temperatures.
Bluetoothaudio
won’t stream.•This is a phone
dependent feature.
•The device is
not connected.•Ensure that the device is
connected to SYNC and that you
have pressed play on your device.
SYNC doesn’t
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information.
The file may be
corrupted.
The song may
have copyright
protection which
does not allow it
to play.•Ensure that all song details are
populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
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