2012 FORD FIESTA roof

Fuse/Relay
LocationFuse Amp
RatingProtected circuits
F28 — Not used
F29 — Not used
F30 — Not used
F31 30A Driver and rear power window
switches
F32 20A Passenger compartment fuse
panel battery saver relay
F33 20A Power points
F34 30A Driver and passenger power
window switches
F35 20A Moon roof
F36 — Not used
R1 — Ignition relay
R2 — Left rear stop/turn lamp relay
R3 — Right rear stop/turn lamp relay
R4 — Driver heated seat relay
R5 — Passenger heated seat relay
R6 — IA module – accessory relay
R7 — IA module – ignition relay
R8 — Battery saver relay, Rear power
points
R9 — Not used
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
Roadside Emergencies
261
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer. If
a warranty concern has not been resolved using the three-step procedure
outlined earlier in this chapter in theGetting the services you need
section, you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where all
findings of the BBB Auto Line dispute, and decision, are admissible in the
court action. Should you choose to accept the BBB AUTO LINE decision,
Ford is then bound by the decision, and must comply with the decision
within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
Customer Assistance
279
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clear coat paint
finish. In order to maintain their shine:
•Clean weekly with MotorcraftWheel and Tire Cleaner, which is
available from your authorized dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or
cleaning chemicals, in combination with brush agitation to remove
brake dust and dirt, could wear away the clear coat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use MotorcraftBug and Tar Remover ,
available from your authorized dealer.
Cleaning
285
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford Custom Accessories are available for your
vehicle through your local Ford or Ford of Canada dealer. These quality
accessories have been specifically engineered to fulfill your automotive
needs; they are custom designed to complement the style and
aerodynamic appearance of your vehicle. In addition, each accessory is
made from high quality materials and meets or exceeds Ford’s rigorous
engineering and safety specifications. Ford Motor Company will repair or
replace any properly dealer-installed Ford Custom Accessories found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessories. The accessories will be warranted for whichever provides
you the greatest benefit:
•12 months or 12,000 miles (20,000 km) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
The following is a list of several Ford Custom Accessories. Not all
accessories are available for all models. For a complete listing of the
accessories that are available for your vehicle, please contact your dealer
or visit our online store at:www.fordaccessories.com(U.S. only).
Exterior style
•Bug shields•Spoilers
•Deflectors•Wheels
•Graphics kit•Rear bumper protector
•Splash guards•Body kit*
Interior style
•Ambient lighting kit•Illuminated shift knob*
•Floor mats•Arm rest*
•Lighted sill plates
Lifestyle
•Ash cup / smoker’s package•Roof racks and carriers*
•Garmin navigation*•Cargo net*
Accessories
327
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

J
Jack ............................................265
positioning ...............................265
storage .....................................265
Joining two calls
(multiparty/conference call) ......51
Jump-starting your vehicle ......271
K
Keyless entry system
autolock ...........................133–134
Keys ...................................130, 144
positions of the ignition .........230
L
Lamps
bulb replacement
specifications chart ................109
daytime running light .............105
headlamps ...............................104
instrument panel, dimming ...105
interior lamps .........107–108, 110
replacing bulbs .......................110
LATCH anchors .........................192
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........238
Load limits .................................221
Locks
autolock ...........................133–134
childproof ................................135
Lubricant specifications ...........321
Lug nuts ....................................270
M
Manual transmission .................249fluid capacities ........................321
lubricant specifications ..........321
reverse .....................................250
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ............................84
Media menu layout .....................78
Message center .....................17–18
warning messages .....................19
Mirrors ...............................123–124
automatic dimming rearview
mirror ......................................123
heated ......................................124
side view mirrors (power) .....124
signal .......................................125
Moon roof ..................................127
Motorcraftparts ..............290, 320
O
Octane rating ............................307
Oil (see Engine oil) ..................295
P
Pairing other phones ..................48
Pairing your phone for the first
time ..............................................47
Parking brake ............................239
Parts
(see Motorcraftparts) ...........320
Passenger Occupant
Classification Sensor .................156
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ............................62
Phone dependent features .........46
Phone menu layout ....................54
Index
353
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)