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Search/Play Genre:You can search for and play a specific genre (type)
of music. SYNCwill search all the data from your indexed music and, if
available, will begin to play that type of music.
Note:You can only play genres of music which are present in the
GENRE metadata tags that you have on your digital media player.
Similar music:You can tell the system to play music ‘similar’ to what
you are currently playing from the USB port. SYNCwill use the
metadata information of each indexed song to compile a playlist for you.
Search/play artist/track/album:You can search for a specific
artist/track or album from the music SYNChas indexed through the
USB port.
Refine:This allows you to ‘refine’ your previous commands. For
example, if you told SYNCto search and play all music by a certain
artist, you could then tell SYNCto “refine album” and choose a specific
album from the list to view. If you then select ‘Play’, the system will only
play music from that specific album.
Press
and when prompted, say, “Bluetooth Audio”. You may then say
any of the following:
•Play•Connections
•Pause•Play next track
•Play previous track
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Maneuvering the media menu
Below is a graphical representation of how the phone menu lays out in
your system. It will be explained in more detail in this chapter, but this
may help you to better visualize the menu structure.
+ Denotes submenus with additional menu items
Scrolling through the menus:Press
/to scroll through the
menu options.
AUX MENU Media Player Menu
Play Menu OK
Select Source OK
Media Settings
Mobile AppsOK
System Settings OK
Exit Media Menu Play All
Artists
Albums
Genres
Playlists
Tracks
Explore USB
Similar Music
Return
Bluetooth Devices +
Advanced +
Return Shuffle
Repeat
Autoplay
Return SYNC USB
Bluetooth Audio
SYNC Line In
Return
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Accessing the features of your media menu
SYNC’s media menu allows you to select which source you would like to
listen to, how you would like to play your music (by artist, genre, shuffle,
repeat, etc.), and also if you need to add, connect or delete devices.
To access your media menu:
1. Press AUX and then MENU.
2. WhenMedia Player Menuis selected, press OK.
3. Scroll to cycle through the following features:
Play Menu: Allows you to play your music by artist, album, genre,
playlists, tracks, similar music or to simply, play all. You can also choose
to Explore USB to view the supported digital music files on your playing
device.
Refer toPlay Menulater in this section for more information.
Select Source: Allows you to select and play music from your USB port,
auxiliary input jack (line in) or stream music from yourBluetooth
enabled phone. Press OK to select and then scroll to choose from:
•*USB: Press OK to access music plugged into your USB port.
SYNC will also allow you to plug in devices to charge them (if
supported by your device).
•Bluetooth Audio:This is a phone dependent featurewhich
allows you to stream music playing on yourBluetoothenabled
phone. If supported by your device, you can press
SEEKto
access the previous/next track.
•Line in: Press OK to select and play music from your portable
music player over the vehicle’s speakers.Note:If you have already
connected a device to the USB port, you cannot access the line in
feature. Some digital media players require both USB and Line in
ports to stream data and music separately.
* Once connected, SYNC will index any readable media files. (The
time required to complete this depends on the size of the media
content being indexed.) IfAutoplayis on, you can access media
files randomly as they are indexed. If turned off, indexed media is
not available until the indexing process is complete. SYNC is
capable of indexing thousands of average size media and will notify
you if the maximum indexing file size is reached.
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Media Settings: Allows you to choose to shuffle or repeat your music in
addition to setting your Autoplay settings. Press OK to select and then
scroll to choose from:
•Shuffle: Press OK to shuffle available media files in the current
playlist.Note:To shuffle all media tracks, you must selectPlay All
in the Play Menu and then select Shuffle.
•Repeat: Press OK to repeat any song.
•Autoplay: Press OK to listen to music which has already been
randomly indexed during the indexing process.
* You may also press you can press
SEEKto access the
previous/next track.
Note:Once these selections are turned on, they will remain on
until turned off. Some digital media players require both USB and
Line in ports to stream data and music separately.
Mobile Apps(if equipped): Enables you to interact with SYNCcapable
mobile applications on your smartphone. Refer to SYNCAppLink™
earlier in this chapter for more information.
System Settings: Allows you to accessBluetoothDevice menu listings
(add, connect, set as primary, on/off, delete) as well as Advanced menu
listings (prompts, languages, defaults, master reset, install application
and system information).
•Please refer toSystem Settingsin this chapter for complete
information.
Exit Media Menu: Press OK when this appears to exit the media menu.
Accessing your play menu
The Play menu allows you to select and play your media by artist, album,
genre, playlist, track, similar music or even to explore what is on your
USB device.
To access:
1. Press AUX and then MENU.
2. WhenMedia Player Menuis selected, press OK.
3. Scroll to select thePlay Menuand press OK.
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Tracks: Allows you to search for and play a specific track which has
been indexed. SYNC will list your tracks alphabetically in flat file mode.
If there are more than 255, SYNC will automatically organize them into
alphabetical categories.
•Press OK to select. Then scroll to select the desired track and
press OK.
Explore USB:Allows you to explore through all supported digital media
on your media device connected to the USB port.Note:When exploring,
you will only be able to view media content which is compatible with
SYNC. You may have other files saved with various extensions, but they
will not be visible.
•Press OK to select. Then scroll to explore indexed media on your
flash drive.
Similar Music:Allows you to play music similar to what is currently
playing from the USB port. The system uses the metadata information of
each song to compile a playlist for you.
•
Press OK to select. The system will create a new list of similar
songs and begin playing.Note:Your metadata tags must be
populated in order for this feature to include each track.
Note:With certain playing devices, if your metadata tags are not
populated, the tracks won’t be available in voice recognition, play
menu or similar music. However, if you place these tracks onto your
playing device in “Mass Storage Device Mode”, they will be available
in voice recognition, play menu browsing and similar music.
“Unknown” will be placed into any unpopulated metadata tag.
Return: Press OK to exit the current menu.
System settings
System settings provide access to yourBluetooth DevicesandAdvanced
menu features.
TheBluetooth Devicesmenu allows you to add, connect and delete a
device as turn theBluetoothfeature on and off.
YourAdvancedmenu allows you to access and set prompts, languages,
defaults and perform a master reset.
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Application (if available):You can download new software application
(if available) and then load the desired applications onto SYNC through
your USB port. Refer to the web site for more information.
Return: Press OK to exit the current menu.
Troubleshooting
Your SYNCsystem is easy to use. However, should questions arise,
please refer to the tables below as well as theHelpful Hintssection that
follows.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an on-line chat (during certain hours). Visit
www.SyncMyRide.com or www.syncmaroute.ca for more information.
Phone issues
Issue Possible
Cause(s)Possible Solution(s)
There seems to be
a lot of
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting the
performance of
SYNC.Review your phone’s user guide
regarding audio adjustments.
During a call, I can
hear the other
person but they
can’t hear me.Possible phone
malfunction.Try turning off the device,
resetting or removing the battery
of the device and try again.
SYNC is not able
to download my
phonebook.•This is a phone
dependent feature.
•Possible phone
malfunction.•Go to the web site to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device, then try
again.
•Try “pushing” your phonebook
contacts to SYNC by using the
Add Contacts feature.
•Use the “SYNCmyphone”
feature available on the web site.
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USB/Media issues
Issue Possible
Cause(s)Possible Solution(s)
I’m having trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the battery of the device and try
to connect your device again.
•Ensure that you are using the
manufacturer’s cable.
•Ensure that the USB cable is
properly inserted into your device
and the USB port in the vehicle.
•Ensure that your device does
not have an auto—install program
or active security settings.
SYNC does not
recognize my
device when I turn
on the car.This is a device
limitation.Ensure that you are not leaving
your device in your vehicle during
very hot or cold temperatures.
Bluetoothaudio
won’t stream.•This is a phone
dependent feature.
•The device is
not connected.•Ensure that the device is
connected to SYNC and that you
have pressed play on your device.
SYNC doesn’t
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information.
The file may be
corrupted.
The song may
have copyright
protection which
does not allow it
to play.•Ensure that all song details are
populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
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Digital media player / USB Device:This is a generic term used to
signify any of the following media devices: iPod, Zune™, “Plays from
device” players, and most USB drives (thumb drives, flash drives, PEN
drives, etc.)
Discoverable mode:A mode which allows otherBluetoothenabled
devices to find yourBluetoothenabled device.
Discovery mode:A mode which allows yourBluetoothenabled device
to search for other ‘discoverable’Bluetoothenabled devices.
In-band ringing:This is a phone dependent feature. If yourBluetooth
enabled cellular phone supports this feature, SYNCcan play your ring
tone during incoming calls.
Indexing:A process in which SYNCbuilds a voice recognition grammar
for the media content of your digital media player. While indexing,
SYNCwill play already indexed media if Autoplay is on. However, voice
recognition is not available for the media until the indexing process is
complete.
Metadata:Descriptive tags embedded in your digital media which
provide SYNCwith information such as ARTIST, ALBUM, GENRE and
TRACK.
Pairing:To use yourBluetoothenabled cellular phone with SYNC, you
must go through a pairing (bonding) process. “Pairing” is a special
process used when two devices connect for the first time. The pairing
process is used to generate a link key that is used for authentication
purposes during subsequentBluetoothconnections between the two
devices.
PIN (Personal Identification number):This six digit number
(sometimes referred to as a passkey) will be shown in the radio display
during the pairing process with yourBluetoothenabled device. You do
not need to write down this number as it will only be used for that
specific pairing procedure.
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