ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
279
2012 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
filter, specifications ........329, 357
recommendations ...................329
refill capacities ........................358
specifications ..........................358
Event data recording ....................7
Exhaust fumes ..........................240
F
Fail safe cooling ........................336
Fleet MyKey programming ......113
Flexible Fuel Vehicle (FFV) ....338
Floor mats .........................104–105
Fluid capacities .........................358
Fog lamps ....................................69
Four-Wheel Drive vehicles .......267
control trac .............................267
description ..............................268
driving off road .......................270
indicator light .........................267
preparing to drive your
vehicle .....................................253
Fuel ............................................338
calculating fuel
economy ......................22, 30, 345
cap ...........................................340
capacity ...................................358
choosing the right fuel ...........342
detergent in fuel .....................343
filler funnel .............................343
filling your vehicle
with fuel ..................338, 340, 345
filter, specifications ........337, 357
fuel pump shut-off switch .....281
improving fuel economy ........345
octane rating ...........342, 363–364
quality ......................................343
running out of fuel .........299, 343safety information relating to
automotive fuels .....................338
Fuel - flex fuel vehicle
(FFV) .................................338, 342
Fuses ..................................282–283
G
Garage door opener ....................98
Gas cap (see Fuel cap) ............340
Gas mileage
(see Fuel economy) .................345
Gauges .........................................18
H
Hazard flashers .........................280
Headlamps ...................................69
aiming ........................................71
autolamp system .......................69
bulb specifications ....................75
daytime running lights .............70
flash to pass ..............................70
high beam .................................70
replacing bulbs .........................76
turning on and off ....................69
Heating
heating and air conditioning
system .................................58–59
Hood ..........................................323
I
Ignition .......................236, 363–364
Illuminated visor mirror .............82
Infant seats
(see Safety seats) .....................184
Index
396
2012 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
