ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
245
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USA(fus)
coolant .....................................297
fail-safe cooling .......................301
idle speed control ...................295
lubrication specifications .......324
refill capacities ........................324
service points ..................287–288
starting after a collision .........247
Engine block heater .................210
Engine oil ..................................291
checking and adding ..............291
dipstick ....................................291
filter, specifications ........294, 323
recommendations ...................294
refill capacities ........................324
specifications ..........................324
Event data recording ....................7
Exhaust fumes ..........................210
F
Fail safe cooling ........................301
Fleet MyKey programming ........93
Flexible Fuel Vehicle (FFV) ....303
Floor mats .............................86–87
Fluid capacities .........................324
Fog lamps ....................................54
Four-Wheel Drive vehicles
driving off road .......................238
preparing to drive your
vehicle .....................................222
Fuel ............................................303
calculating fuel
economy ............................21, 310
cap ...........................................306
capacity ...................................324
choosing the right fuel ...........307
detergent in fuel .....................308
filler funnel .............................308filling your vehicle
with fuel ..................303, 306, 310
filter, specifications ........303, 323
fuel pump shut-off switch .....247
improving fuel economy ........310
octane rating ...................307, 327
quality ......................................308
running out of fuel .........264, 308
safety information relating to
automotive fuels .....................303
Fuel - flex fuel vehicle
(FFV) .................................303, 307
Fuses ..................................247–248
G
Garage door opener ....................79
Gas cap (see Fuel cap) ............306
Gas mileage
(see Fuel economy) .................310
Gauges .........................................17
H
Hazard flashers .........................246
Headlamps ...................................53
aiming ........................................56
bulb specifications ....................60
daytime running lights .............55
flash to pass ..............................54
high beam .................................54
replacing bulbs .........................60
turning on and off ....................53
Heating
heating and air conditioning
system .......................................49
manual heating and air
conditioning system .................46
Hood ..........................................286
Index
357
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Owners Guide, 1st Printing
USA(fus)
