Seating and Safety Restraints 117
Seating 117
Personal Safety System™ 129
Safety belt system 133
Airbags 143
Child restraints 159
Tires, Wheels and Loading 177
Tire information 179
Tire inflation 182
Tire Pressure Monitoring System (TPMS) 194
Vehicle loading 199
Trailer towing 206
Recreational towing 210
Driving 211
Starting 211
Brakes 216
AdvanceTrac219
Transmission operation 227
Reverse sensing system 229
Rear-view camera system 231
Roadside Emergencies 246
Getting roadside assistance 246
Hazard flasher control 247
Fuel pump/High voltage shut-off switches 248
Fuses and relays 249
Changing tires 258
Wheel lug nut torque 268
Jump starting 270
Wrecker towing 273
Customer Assistance 275
Reporting safety defects (U.S. only) 282
Reporting safety defects (Canada only) 282
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Unique Hybrid operating characteristics
Your Hybrid, with its new technology, behaves differently compared to a
non-hybrid. Here is a description of the major differences:
Battery:Your Hybrid is equipped with a high voltage battery. A cool
battery ensures battery life and provides the best possible performance.
Your hybrid high voltage battery may periodically re-condition itself to
ensure maximum efficiency. You may notice slight changes in drivability
during this process, but it’s an important part of your hybrid’s high
voltage battery optimization features.
The high voltage battery is cooled by cabin air drawn from vent holes in
the driver-side cargo trim panel. Avoid placing objects over the vent
holes which block air flow to the high voltage battery.
If the vehicle is left inoperative for over 31 days, it may be necessary to
jumpstart the vehicle. For more information, refer toJump starting
(Low voltage [underhood] battery only)in theRoadside Emergencies
chapter and also refer toLow and high voltage battery — storagein
theMaintenance and Specificationschapter.
Engine:The engine speed in your hybrid is not directly tied to your
vehicle speed. Your vehicle’s engine and transmission are designed to
deliver the power you need at the most efficient engine speed. During
heavy accelerations, your hybrid may reach high engine speeds (up to
6000 RPM). This is characteristic of the Atkinson cycle engine
technology helping to maximize your hybrid’s fuel economy.
In prolonged mountainous driving, you may see the engine tachometer
changing without your input. This is intentional and maintains the
battery charge level. You may also notice during extended downhill
driving that your engine continues to run instead of shutting off.
During this “engine braking”, the engine stays on, but it’s not using any
fuel. You may also hear a slight whine or whistle when operating your
vehicle. This is the normal operation of the electric generator in the
hybrid system.
During certain events (such as vehicle servicing) your low voltage
(underhood) battery may become disconnected or disabled. When this
occurs, and after reconnecting the low voltage (underhood) battery and
driving the vehicle, the engine may continue to operate for 3-5 seconds
after the key is turned to the off position. This is a normal condition, as
the vehicle’s computers are relearning the operating characteristics of
your particular engine in order to operate it at maximum efficiency.
Braking:Your hybrid is equipped with standard hydraulic braking and
regenerative braking. Regenerative braking is performed by your
transmission and it captures brake energy and stores it in your high
voltage battery.
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Safety belt:Reminds you to fasten
your safety belt. A Belt-Minder
chime will also sound to remind you
to fasten your safety belt. Refer to
theSeating and Safety Restraints
chapter to activate/deactivate the Belt-Minderchime feature.
Stop safely hazard warning:
Indicates hybrid component
fault/failure that will cause the
vehicle to shutdown, fail to start or
enter into a limited operating mode. A message may also display in the
message center.
Note: If the vehicle is still running, the vehicle may soon
shutdown without further warning and should be stopped safely.
If this lamp is lit, stop the vehicle, shift to P (Park), turn the key to the
off position, and attempt to restart the vehicle. If the fault remains, the
vehicle may require refueling, jump starting or service. For information
regarding the low-voltage (12–volt) battery only, please refer toJump
starting (low voltage [underhood] battery only)in theRoadside
Emergencieschapter.
Ready indicator light:Illuminates
once the vehicle has successfully
started. Indicates the vehicle is
ready to drive even when you don’t
hear the engine running.
Charging system:Illuminates when
the 12–volt battery is not charging
properly. If it stays on while the
engine is running, there may be a
malfunction with the charging system. Contact your authorized dealer as
soon as possible. This indicates a problem with the electrical system or a
related component.
Engine oil pressure:Illuminates
when the oil pressure falls below the
normal range. Check the oil level
and add oil if needed. If the warning
light stays on, even though the oil level is correct, do not start the
engine and contact your authorized dealer as soon as possible. This
indicates a problem with the engine or a related component. Refer to
Engine oilin theMaintenance and Specificationschapter.
Instrument Cluster
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Note:If the engine fails to start when it should, which is indicated by
the service engine soon
light , put the gearshift lever into P (Park),
turn the ignition off, then attempt to start the vehicle again. If the
vehicle still does not start, it may require refueling, jump starting,
resetting of the fuel pump/high voltage shut-off switches or service. For
information on jump starting the vehicle and resetting the fuel
pump/high voltage shut-off switches, refer to theJump starting (low
voltage [underhood] battery only)section and theFuel pump/High
voltage shut-off switchessection found in theRoadside Emergencies
chapter.
Guarding against exhaust fumes
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 1 inch (2.5 cm) or adjust the heating or
air conditioning to bring in fresh air.
ENGINE BLOCK HEATER (IF EQUIPPED)
WARNING:Failure to follow engine block heater instructions
could result in property damage or physical injury.
WARNING:To reduce the risk of electrical shock, do not use
your heater with ungrounded electrical systems or two-pronged
(cheater) adapters.
An engine block heater warms the engine coolant which aids in starting
and allows the heater/defroster system to respond quickly. If your vehicle
is equipped with this system, your equipment includes a heater element
which is installed in your engine block and a wire harness which allows
the user to connect the system to a grounded 120 volt A/C electrical
source. The block heater system is most effective when outdoor
temperatures reach below 0°F (-18°C).
Driving
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
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JUMP STARTING (LOW VOLTAGE [UNDERHOOD] BATTERY ONLY)
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
If your low voltage (underhood) battery becomes disconnected or
disabled for any reason, the vehicle controller must relearn the engine’s
operating characteristics in order to operate it at maximum efficiency.
This relearning process occurs the first time the vehicle is driven after
reconnecting the low voltage battery. If the learning procedure does not
have time to complete during the drive, the engine will continue to
operate for 3-5 seconds after you turn the ignition off to complete the
relearning process. This is a normal condition and will not re-occur until
the low voltage battery is disconnected again. Refer toLow voltage
(underhood) batteryin theMaintenance and Specificationchapter
for more information.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Roadside Emergencies
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Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
+–
+–
DA
B
C
4D1
2
3
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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
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