2012 FORD E SERIES battery

ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
Roadside Emergencies
214
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
•Press the flasher control and all
front and rear direction signals
will flash.
•Press the flasher control again to
turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note:With extended use, the flasher may run down your battery.
Roadside Emergencies
215
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — Natural Natural
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue Yellow Yellow
70A — — Tan — Brown
80A — — Natural Black Black
Passenger compartment fuse panel
The fuse panel is located to the left of the brake pedal and mounted
onto the lower left cowl panel. Remove the fuse panel cover to access
the fuses.
WARNING:Always disconnect the battery before servicing high
current fuses.
If your vehicle is equipped with a dual battery, disconnecting the
primary under-hood battery DOES NOT remove power from all
circuits.
To remove a fuse use the fuse puller tool provided on the inside of the
fuse panel cover.
Roadside Emergencies
218
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
40 20A Amplifier
41 15A Radio, Switch illumination,
Reverse camera mirror, Automatic
dimming rear view mirror
42 10A Upfitter switch
43 10A Stripped chassis IP connector #1
44 10A Trailer tow battery charge relay
45 5A Wipers, Stripped chassis Engine
connector 3
46 7.5A Passenger airbag deactivation
indicator (PADI)
47 30A circuit
breakerWindows accessory delay
48 Relay Delayed accessory
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the Power Distribution Box before reconnecting the
battery or refilling fluid reservoirs.
If your vehicle is equipped with a dual battery, disconnecting the
primary under-hood battery DOES NOT remove power from all
circuits.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
Roadside Emergencies
221
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 HC Micro Relay Powertrain control module (PCM)
2 HC Micro Relay Starter solenoid
3 HC Micro Relay Wiper
4 HC Micro Relay Trailer tow battery charge
5 HC Micro Relay Fuel pump
6 HC Micro Relay Trailer tow park lamp
7 HC Micro Relay Upfitter #4
8 HC Micro Relay Upfitter #3
9 HC Micro Relay Modified vehicle and stripped
chassis run/start
10 — Not used
11 — Not used
12 40A** Modified vehicle and stripped
chassis run/start
13 30A** Starter solenoid relay
14 40A** Run start relay
15 40A** Modified vehicle and stripped
chassis battery
16 50A** Auxiliary A/C blower
Roadside Emergencies
222
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
17 50A** Trailer tow battery charge, Trailer
tow park feed
18 30A** Electric trailer brake, Trailer
brake controller
19 30A** Upfitter #1
20 30A** Upfitter #2
21 — Not used
22 — Not used
23 G8VA relay A/C clutch
24 G8VA relay Horn relay (stripped chassis)
25 HC Micro relay Run/start
26 — Not used
27 — Not used
28 20A* Back up lamp
29 10A* A/C clutch
30 10A* Brake on/off (BOO) switch
31 10A* Cluster battery (stripped chassis)
32 50A** Blower motor
33 40A** Anti-lock brake system (ABS)
pump
34 20A** Stripped chassis horn
35 40A** PCM relay
36 20A** Ignition switch (stripped chassis)
37 G8VA relay Trailer tow stop — left turn signal
38 G8VA relay Trailer tow stop — right turn
signal
39 G8VA relay Back up lamp
40 ISO relay Blower motor
41 — Not used
42 15A* Diagnostic connector (stripped
chassis)
43 20A* Fuel pump
Roadside Emergencies
223
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
44 10A* Upfitter #3
45 15A* Upfitter #4
46 10A* PCM keep alive power, Canister
vent, PCM relay coil
47 40A** ABS coil
48 20A** Trailer tow stop lamp/turn signal
49 30A** Wiper motor
50 — Not used
51 20A** Cutaway
52 10A* Stripped chassis and modified
vehicle run/start relay coil
53 10A* ABS run/start feed
54 10A* Fuel pump relay coil
55 — Not used
56 — Not used
57 20A* Trailer tow park lamp
58 15A* Trailer tow backup lamp
59 — Not used
60 — One touch integrated start (OTIS)
(diode)
61 — Not used
62 HC Micro relay Upfitter #2
63 30A** Trailer tow battery charge
64 — Not used
65 20A** Power point 2 (glove box)
66 20A** Power point 3 (left-hand B-pillar)
67 20A** Power point 1 (instrument panel)
68 50A** Modified vehicle
69 — Not used
70 30A** Stripped chassis
71 — Not used
Roadside Emergencies
224
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
Note:Inspect the wheel pilot hole
(1) and mounting surface prior to
installation. Remove any visible
corrosion or loose particles.
JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Roadside Emergencies
235
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)