Problem Probable Cause Possible Solution
Display screen shows:
PAIR. FAILED and the
system says “Pairing un-
successful. Please try
again.”•A technical error occurred during the
pairing procedure•Verify the correct PIN number, and try
entering it again
•Reset the mobile phone by turning it
off and on, and then retry the pairing
procedure – see the section SETTING
FUNCTIONS - PAIRING YOUR MO-
BILE PHONE
Display screen shows:
PRIVATE NUMBER•The caller is not recognized as a name
stored in the phonebook, or the paired
mobile phone does not have a called ID
feature
•The caller has blocked caller ID to pre-
vent the system from displaying the
caller ’s name and/or phone number•Enter a contact in your mobile phone-
book for the incoming call, and then
download your phonebook or contact
again
•For phones with no caller ID support
or for calls from callers with caller ID
blocked, nothing can be done and the
message will always appear
86 BLUE&ME™ User’s Manual
