2012 DODGE JOURNEY ESP

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind onlythe manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
9
IF YOU NEED CONSUMER ASSISTANCE 571

Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel, than the minimum required by law.WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
576 IF YOU NEED CONSUMER ASSISTANCE

Delay (Intermittent) Wipers................. 209
Diagnostic System, Onboard ................ 499
Dimmer Switch, Headlight ................. 206
Dipsticks Automatic Transmission .............526,528
Oil (Engine) ........................ 503
Power Steering ...................... 395
Disabled Vehicle Towing ................... 490
Disposal Antifreeze (Engine Coolant) ............. 521
Engine Oil ......................... 506
Door Locks ............................. 29
Door Locks, Automatic .................... 31
Door Opener, Garage ..................... 230
Driving On Slippery Surfaces .................. 392
Through Flowing, Rising, or Shallow
Standing Water ...................... 393
Driving to Achieve Maximum Fuel Economy .... 292E-85 Fuel
............................. 443
Electric Remote Mirrors ................... 103
Electrical Outlet, Auxiliary (Power Outlet) ...... 242
Electrical Power Outlets ................... 242
Electronic Brake Control System ............. 400
Anti-Lock Brake System ................ 400
Brake Assist System ................... 403
Electronic Roll Mitigation ............... 404
Electronic Stability Program ............. 405
Traction Control System ................ 403
Electronic Roll Mitigation (ERM) ............. 404
Electronic Speed Control (Cruise Control) ...... 213
Electronic Stability Program (ESP) ............ 405
Electronic Vehicle Information Center
(EVIC) ............................. 225,282
Emergency, In Case of Freeing Vehicle When Stuck ............. 487
Hazard Warning Flasher ............... 469
Jacking ............................ 471
582 INDEX

Jump Starting....................... 483
Overheating ........................ 469
Towing ............................ 490
Emission Control System Maintenance ......... 500
Engine ............................. 89,497
Air Cleaner ......................... 506
Block Heater ........................ 372
Break-In Recommendations .............. 89
Checking Oil Level ................... 503
Compartment .................... 497,498
Compartment Identification ............. 498
Coolant (Antifreeze) ................ 518,549
Cooling ........................... 518
Exhaust Gas Caution ..............43,91,443
Fails to Start ........................ 371
Flooded, Starting ..................... 371
Fuel Requirements .................... 439
Jump Starting ....................... 483
Oil ......................... 503,548,549Oil Change Interval
................ 291,504
Oil Filler Cap .................... 497,505
Oil Filter ........................... 506
Oil Filter Disposal .................... 506
Oil Selection ..................... 504,548
Oil Synthetic ........................ 505
Operation ........................... 89
Overheating ........................ 469
Starting ........................... 368
Temperature Gauge ................... 281
Engine Oil Viscosity ...................... 505
Engine Oil Viscosity Chart ................. 505
Enhanced Accident Response Feature .......... 71
Entry System, Illuminated .................. 20
Ethanol ............................... 440
Event Data Recorder ...................... 75
Exhaust Gas Caution ................. 43,91,443
Exhaust System ....................... 91,515
Exterior Folding Mirrors ................... 104
10
INDEX 583

LATCH
(Lower Anchors and Tether for CHildren).....82,84
Latch Plate ............................. 48
Latches ................................ 94
Hood ............................. 200
Lead Free Gasoline ...................... 439
Leaks, Fluid ............................ 94
Life of Tires ............................ 425
Liftgate ................................ 42
Liftgate Window Wiper/Washer ............. 262
Light Bulbs .......................... 94,541
Light Replacement ....................... 542
Lights ........................... 94,202,542
Airbag .................... 68,69,74,92,274
Alarm ............................ 281
Anti-Lock ....................... 280,402
Automatic Headlights ................. 202
Back-Up ........................... 544
Brake Assist Warning .................. 406 Brake Warning
...................... 279
Bulb Replacement .................... 542
Courtesy/Reading .................... 208
Daytime Running .................... 204
Dimmer Switch, Headlight ...........205,206
Electronic Stability Program (ESP) Indicator . . 406
Exterior ............................ 94
Fog ......................... 204,276,543
Fuses ............................. 535
Hazard Warning Flasher ............... 469
Headlight Switch ..................... 202
Headlights ...................... 202,542
Headlights On Reminder ............... 204
Headlights On With Wipers ..........203,212
High Beam ...................... 206,542
High Beam Indicator .................. 276
High Beam/Low Beam Select ............ 206
Illuminated Entry ..................... 20
Instrument Cluster ................. 202,274
588 INDEX