2012 DODGE DURANGO towing

If you are the first
registered retail owner of
your vehicle, you may obtain a
complimentary printed copy
of the Owner’s Manual,
Navigation/Media Center
Manuals or Warranty Booklet
by calling 1-800-423-6343 (U.S.)
or 1-800-387-1143 (Canada) or
by contacting your dealer.
The driver’s primary responsibility is the safe operation of the
vehicle. Driving while distracted can result in loss of vehicle
control, resulting in a collision and personal injury. Chrysler
Group LLC strongly recommends that the driver use extreme
caution when using any device or feature that may take their
attention off the road. Use of any electrical devices such as cell
phones, computers, portable radios, vehicle navigation or other
devices by the driver while the vehicle is moving is dangerous
and could lead to a serious collision. Texting while driving is
also dangerous and should never be done while the vehicle is
moving. If you find yourself unable to devote your full attention
to vehicle operation, pull off the road to a safe location and
stop your vehicle. Some States or Provinces prohibit the use of
cellular telephones or texting while driving. It is always the
driver’s responsibility to comply with all local laws.
This User Guide is intended to familiarize you with the important
features of your vehicle. The DVD enclosed contains your Owner’s
Manual, Navigation/Media Center Manuals, Warranty Booklets, Tire
Warranty and 24-Hour Towing Assistance (new vehicles
purchased in the U.S.) or Roadside Assistance (new vehicles
purchased in Canada) in electronic format. We hope you find it
useful. Replacement DVD kits may be purchased by visiting
www.techauthority.com. Copyright 2012 Chrysler Group LLC.
IMPORTANT
Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower, and
your judgment is impaired when you have been drinking.
Never drink and then drive.
WARNING!
Drunken driving is one of the most frequent causes
of accidents. Your driving ability can be seriously
impaired with blood alcohol levels far below the legal
minimum. If you are drinking, don’t drive. Ride with a
designated non-drinking driver, call a cab, a friend, or
use public transportation.
dRIvING ANd AlCOhOl
dOdGe.COM
This guide has been prepared to help you get quickly acquainted with you\
r new Dodge
and to provide a convenient reference source for common questions. Howev\
er, it is not
a substitute for your Owner’s Manual.
For complete operational instructions, maintenance procedures and import\
ant safety
messages, please consult your Owner’s Manual, Navigation/Media Center Manuals,
Multimedia User Manual and other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle. For addi\
tional information
on accessories to help personalize your vehicle, visit www.mopar.com or your local
Dodge dealer.

INTRODUCTION/WELCOMEWelcome From Chrysler Group LLC....2
CONTROLS AT A GLANCEDriver Cockpit...............4
Instrument Cluster .............6
GETTING STARTEDKeyFob...................8
Remote Start...............10
Keyless Enter-N-Go™ ..........11
Theft Alarm ................14
Seat Belt .................14
Supplemental Restraint System
(SRS) — Air Bags ............15
Child Restraints .............16
Front Seats ................19
Rear Seats ................21
Power Folding Third Row
Head Restraints .............23
Heated/Ventilated Seats .........23
Heated Steering Wheel ..........25
Tilt/Telescoping Steering Column ....26
OPERATING YOUR VEHICLEEngine Break-In Recommendations . . . 27
Headlight Switch.............27
Turn Signal/Wiper/Washer/High Beam
Lever ...................28
Auto Dimming Mirrors ..........29
Speed Control ..............30
Electronic Range Selection (ERS) ....34
Automatic Temperature Controls (ATC).. 35
Parksense®Rear Park Assist .......36
Parkview®Rear Back-Up Camera ....37
Blind Spot Monitoring ..........37
Power Sunroof ..............38
Wind Buffeting ..............39
ELECTRONICSYour Vehicle's Sound System ......40
Media Center 130 (Sales Code RES) . . 42
Media Center 130 With Satellite Radio
(Sales Code RES + RSC) .........44
Media Center 430/430N (Sales Code
RBZ/RHB) ................46
Media Center 730N
(Sales Code RHR) ............55
Sirius XM™ Satellite Radio/Travel Link.. 65
Steering Wheel Audio Controls ......68
iPod
®/USB/MP3 Control .........68
Uconnect™ Phone ............70
Uconnect™ Voice Command .......72
Bluetooth
®Streaming Audio .......74
Video Entertainment System (VES)™ . . 74 Electronic Vehicle Information
Center (EVIC)
...............76
Programmable Features .........77
Universal Garage Door Opener
(HomeLink
®) ...............77
Power Inverter ..............80
Power Outlet ...............81
OFF-ROAD CAPABILITIESAll-Wheel Drive Operation ........83
UTILITYRoof Luggage Rack............85
Trailer Towing Weights (Maximum
Trailer Weight Ratings) ..........86
Tow/Haul Mode ..............87
Recreational Towing (Behind
Motorhome, Etc.) .............87
WHAT TO DO IN EMERGENCIES24-Hour Towing Assistance .......89
Instrument Cluster Warning Lights . . . 89
If Your Engine Overheats .........92
Jacking And Tire Changing ........94
Battery Location ............ 103
Jump-Starting ............. 103
Emergency Tow Hooks ......... 105
Shift Lever Override .......... 106
Towing A Disabled Vehicle ....... 107
Event Data Recorder (EDR) ...... 108
MAINTAINING YOUR VEHICLEOpening The Hood........... 109
Fuel Door Release ........... 109
Engine Compartment .......... 111
Fluids And Capacities ......... 113
Maintenance Chart ........... 115
Fuses .................. 118
Tire Pressures .............. 121
Wheel And Wheel Trim Care ...... 122
Exterior Bulbs ............. 122
CONSUMER ASSISTANCEChrysler Group LLC Customer Center. . 123Chrysler Canada Inc. Customer Center...123Assistance For The Hearing Impaired. . 123
Publications Ordering ......... 123
Reporting Safety Defects In
The 50 United States And
Washington, D.C. ............ 124
MOPAR ACCESSORIESAuthentic Accessories By MOPAR®. . 125
INDEX................. 126
FAQ (How To?)Frequently Asked Questions ...... 129
TABLE OF CONTENTS

WARNING!(Continued)
The ACC system:
• Does not react to pedestrians, oncoming vehicles, and stationary objects (i.e.,a stopped vehicle in a traffic jam or a disabled vehicle).
• Cannot take street, traffic, and weather conditions into account, and may be limited upon adverse sight distance conditions.
• Does not predict the lane curvature or the movement of preceding vehicles and will not compensate for such changes.
• Does not always fully recognize complex driving conditions, which can result in wrong or missing distance warnings.
• Can only apply a maximum of 25% of the vehicle’s braking capability, and will not bring the vehicle to a complete stop.
You should switch off the ACC system:
• When driving in fog, heavy rain, heavy snow, sleet, heavy traffic, and complex driving situations (i.e., in highway construction zones).
• When entering a turn lane or highway off ramp; when driving on roads that are winding, icy, snow-covered, slippery, or have steep uphill or downhill
slopes; and when towing a trailer.
• When circumstances do not allow safe driving at a constant speed.
• Failure to follow these warnings can result in a collision.
• Forward Collision Warning (FCW) is not intended to avoid a collision on its own. The driver has the responsibility to avoid a collision by controlling the
vehicle via braking and steering. Failure to follow this warning could lead to
serious injury or death.
OPERATING YOUR VEHICLE
33

ELECTRONIC RANGE SELECTION (ERS)
• Electronic Range Select (ERS) allowsyou to limit the highest available
transmission gear, and can be
activated during any driving condition.
When towing a trailer, using ERS shift
control will help you maximize both
performance and engine braking.
• To switch from DRIVE mode to ERS mode, tap the shift lever to the left (-) once. The instrument cluster will display the current gear and the transmission will not
upshift beyond that gear. Tapping the shift lever to the left (-) or right (+) will
decrease or increase the top available gear. To disable ERS, simply hold the shift
lever to the right (+) until “D” is again displayed in the instrument cluster.
• Switching between ERS and DRIVE mode can be done at any vehicle speed.
• Refer to your Owner's Manual on the DVD for further details.
OPERATING YOUR VEHICLE
34

TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT RATINGS)
Engine ModelGCWR (Gross Combined Wt.
Rating) Frontal Area
Max. GTW (Gross Trailer
Wt.) Max. Trailer Tongue
Wt. (See Note)
3.6L RWD 11,600 lbs (5 262 kg) 40 sq ft (3.72 sq m) 6,200 lbs (2 812 kg) 620 lbs (281 kg)
3.6L AWD 11,600 lbs (5 262 kg) 40 sq ft (3.72 sq m) 6,200 lbs (2 812 kg) 620 lbs (281 kg)
5.7L RWD 13,100 lbs (5 942 kg) 60 sq ft (5.57 sq m) 7,200 lbs (3 266 kg) 720 lbs (327 kg)
5.7L AWD 13,100 lbs (5 942 kg) 60 sq ft (5.57 sq m) 7,200 lbs (3 266 kg) 720 lbs (327 kg)
Refer to local laws for maximum trailer towing speeds.
NOTE: The trailer tongue weight must be considered as part of the combined weight of occupants and cargo, and should never exceed the
weight referenced on the Tire and Loading Information placard. The addition of passengers and cargo may require reducing trailer tongue load
and Gross Trailer Weight (GTW). Redistributing cargo (to the trailer) may be necessary to avoid exceeding Rear Gross Axle Weight Rating
(GAWR) of 3,900 lbs (1 769 kg).
• If the gross trailer weight is 3,500 lbs (1587 kg) or more, it is mandatory to use a weight-distributing hitch to ensure stable handling of your vehicle.
NOTE: Vehicles not factory equipped with trailer tow package are limited to 3,500 lbs (350 lbs tongue weight).
UTILITY
86

TOW/HAUL MODE
• When driving in hilly areas, towing a trailer, carrying a heavy load, etc., andfrequent transmission shifting occurs, press the TOW/HAUL switch to select
TOW/HAUL mode. This will improve performance and reduce the potential for
transmission overheating or failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed, and the transmission will
automatically downshift (for engine braking) during steady braking maneuvers.
• The “TOW/HAUL Indicator Light” will illuminate in the instrument cluster to
indicate that TOW/HAUL mode has
been activated. Pressing the switch a
second time restores normal operation.
If the TOW/HAUL mode is desired, the
switch must be pressed each time the
engine is started.
RECREATIONAL TOWING (BEHIND MOTORHOME,
ETC.)
Rear-Wheel Drive Models
•Recreational towing is not allowed.
All-Wheel Drive Models (Single-Speed Transfer Case)
•Recreational towing is not allowed. This model does not have a NEUTRAL position
in the transfer case.
All-Wheel Drive Models (Two-Speed Transfer Case)
NOTE: The transfer case must be in the NEUTRAL position, and the transmission must
be in the PARK position for recreational towing.
Shifting Into NEUTRAL• Use the following procedure to prepare your vehicle for recreational towing.
• Bring the vehicle to a complete stop and shift the transmission to PARK. Turn the engine off.
• For vehicles with Keyless Enter-N-Go, remove the Keyless Enter-N-Go button and use the Key Fob to complete this procedure.
• Turn the ignition switch to the ON/RUN position, but do not start the engine.
TOW/HAUL Switch
UTILITY
87

• Press and hold the brake pedal and shift the transmission into NEUTRAL.
• Press and hold the transfer case N (Neutral) button for four seconds, until the lightnext to the N symbol starts to blink, indicating shift in progress. The light will stop
blinking (stay on solid) when the shift to N (Neutral) is complete.
• Start the engine and shift the transmission into REVERSE.
• Release the brake pedal for five seconds and ensure that there is no vehicle movement.
• Turn the engine off and firmly apply the parking brake.
• Shift the transmission into PARK and remove the Key Fob.
• Attach the vehicle to the tow vehicle using a suitable tow bar and release the parking brake.
CAUTION!
• Towing with the rear wheels on the ground will cause severe transmissiondamage. Damage from improper towing is not covered under the New Vehicle
Limited Warranty.
• Front or rear wheel lifts should not be used. Internal damage to the transmission or transfer case will occur if a front or rear wheel lift is used
when recreational towing.
• It is necessary to follow these steps to be certain that the transfer case is fully in NEUTRAL before recreational towing to prevent damage to internal
parts.
WARNING!
You or others could be injured if you leave the vehicle unattended with the
transfer case in the NEUTRAL position without first fully engaging the parking
brake. The transfer case NEUTRAL position disengages both the front and rear
driveshafts from the powertrain and will allow the vehicle to move even if the
transmission is in PARK. The parking brake should always be applied when the
driver is not in the vehicle.
UTILITY
88

24-HOUR TOWING ASSISTANCE
• Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents.
• Provide your name, vehicle identification number and license plate number.
• Provide your location, including telephone number, from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival.If you feel you are in an “unsafe situation”, please let us know. With your consent,
we will contact local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Tire Pressure Monitoring System (TPMS) Light
• Each tire, including the spare (if provided), should be checked monthly, when coldand inflated to the inflation pressure recommended by the vehicle manufacturer on
the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a
different size than the size indicated on the vehicle placard or tire inflation
pressure label, you should determine the proper tire inflation pressure for those
tires.)
• As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or
more of your tires is significantly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and check your tires as soon as
possible, and inflate them to the proper pressure. Driving on a significantly
under-inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
• IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE, ADJUST THE AIR
PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE SHOWN ON THE VEHICLE PLACARD
OR TIRE INFLATION PRESSURE LABEL LOCATED ON THE DRIVER'S DOOR. NOTE: AFTER
INFLATION, THE VEHICLE MAY NEED TO BE DRIVEN FOR 20 MINUTES BEFORE THE
FLASHING LIGHT WILL TURN OFF.
• Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation
has not reached the level to trigger illumination of the TPMS low tire pressure
telltale.
• Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the system detects a
malfunction, the telltale will flash for approximately one minute and then remain
continuously illuminated. This sequence will continue each time the vehicle is
restarted as long as the malfunction exists.
WHAT TO DO IN EMERGENCIES
89