2012 DODGE DURANGO service

CAUTION!
Driving with a hot cooling system could damage your vehicle. If the temperature
gauge reads 240°F (116 °C) or greater pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until the pointer drops back into the
normal range 200–230°F (93–110°C). If the pointer remains at 240°F (116°C)
or greater and you hear a chime, turn the engine off immediately and call for
service.
WARNING!
You or others can be badly burned by hot engine coolant (antifreeze) or steam
from your radiator. If you see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool. Never try to open a
cooling system pressure cap when the radiator or coolant bottle is hot.
WHAT TO DO IN EMERGENCIES
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4. For a rear tire, place the jack in the slot on the rear tie-down bracket, just forwardof the rear tire (as indicated by the triangular lift point symbol on the sill
molding). Do not raise the vehicle until you are sure the jack is fully engaged.
5. Raise the vehicle by turning the jack screw clockwise. Raise the vehicle
just enough to remove the flat tire.
6. Remove the lug nuts and wheel.
7. Install the temporary spare wheel/tire and lightly tighten the lug nuts prior
to lowering to prevent the vehicle from
moving on the jack.
8. Lower the vehicle by turning the jack screw counterclockwise, and remove
the jack.
9. Finish tightening the lug nuts. Push down on the wrench while at the end
of the handle for increased leverage.
Tighten the lug nuts in a star pattern
until each nut has been tightened
twice. The correct wheel nut tightness
is 110 ft lbs (150 N·m). If in doubt
about the correct tightness, have
them checked with a torque wrench
by your authorized dealer or at a
service station.
Mounting Spare Tire
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15. Reinstall the plastic plug into the floor of the cargo area. Roll up and store theJack, Tool Kit and Tire Changing Instructions. Reinstall the cover for the jack in
the rear storage bin.
NOTE: The plastic thumb screw being on the right and the position of the lug wrench
before the velcro straps go around the fully closed jack.
16. Remove the blocks/rocks from the opposite tire.
17. Have the aluminum road wheel and tire repaired as soon as possible and
properly secure the spare tire, jack
and tool kit.
Road Tire Installation
1. Mount the road tire on the axle.
2. Install the remaining lug nuts with thecone shaped end of the nut toward
the wheel. Lightly tighten the lug
nuts.
3. Lower the vehicle to the ground by turning the jack handle
counterclockwise.
4. Finish tightening the lug nuts. Push down on the wrench while at the end of the handle for increased leverage. Tighten the lug nuts in a star pattern until each nut
has been tightened twice. The correct tightness of each lug nut is 110 ft/lbs
(150 N·m). If in doubt about the correct tightness, have them checked with a
torque wrench by your authorized dealer or service station.
5. After 25 miles (40 km) check the lug nut torque with a torque wrench to ensure that all lug nuts are properly seated against the wheel.
CAUTION!
• Do not use power tools to winch the tire up or down. Impact type tools candamage the winch mechanism.
• Do not attempt to raise the vehicle by jacking on locations other than those indicated in the Jacking Instructions for this vehicle.
• Be sure to mount the spare tire with the valve stem facing outward. The vehicle could be damaged if the spare tire is mounted incorrectly.
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WARNING!
• Do not attempt to change a tire on the side of the vehicle close to movingtraffic. Pull far enough off the road to avoid the danger of being hit when
operating the jack or changing the wheel.
• Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get under a raised vehicle,
take it to a service center where it can be raised on a lift.
• The jack is designed to be used as a tool for changing tires only. The jack should not be used to lift the vehicle for service purposes. The vehicle should
be jacked on a firm level surface only. Avoid ice or slippery areas.
• Always park on a firm, level surface as far from the edge of the roadway as possible before raising the vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be raised.
• Set the parking brake firmly and set the automatic transmission in PARK.
• Never start or run the engine with the vehicle on a jack.
• Do not let anyone sit in the vehicle when it is on a jack.
• Do not get under the vehicle when it is on a jack.
• Only use the jack in the positions indicated and for lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely stowed, spares must be stowed with the valve stem facing the ground.
• Carefully follow these tire changing warnings to help prevent personal injury or damage to your vehicle:
• Raising the vehicle higher than necessary can make the vehicle less stable. It could slip off the jack and hurt someone near it. Raise the vehicle only
enough to remove the tire.
• To avoid the risk of forcing the vehicle off the jack, do not fully tighten the wheel nuts until the vehicle has been lowered. Failure to follow this warning
may result in personal injury.
• Do not use power tools to winch the tire up or down. Impact-type tools may damage the winch mechanism.
• A loose tire or jack, thrown forward in a collision or hard stop could endanger the occupants of the vehicle. Always stow the jack parts and the spare tire in
the places provided.
• To avoid the risk of forcing the vehicle off the jack, do not tighten the lug nuts fully until the vehicle is lowered to the ground.
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Maintenance Record
Odometer Date Signature, Authorized Service Center
8,000 Miles
(13,000 km)
or 6 Months
16,000 Miles
(26,000 km)
or 12 Months
24,000 Miles
(39,000 km)
or 18 Months
32,000 Miles
(52,000 km)
or 24 Months
40,000 Miles
(65,000 km)
or 30 Months
48,000 Miles
(78,000 km)
or 36 Months
56,000 Miles
(91,000 km)
or 42 Months
64,000 Miles
(104,000 km)
or 48 Months
72,000 Miles
(117,000 km)
or 54 Months
80,000 Miles
(130,000 km)
or 60 Months
88,000 Miles
(143,000 km)
or 66 Months
96,000 Miles
(156,000 km)
or 72 Months
104,000 Miles
(169,000 km)
or 78 Months
MAINTAINING YOUR VEHICLE
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WHEEL AND WHEEL TRIM CARE
• All wheels and wheel trim, especially aluminum and chrome plated wheels, shouldbe cleaned regularly with a mild soap and water to prevent corrosion.
• To remove heavy soil and/or excessive brake dust, use MOPAR
®Wheel Cleaner or
equivalent or select a non-abrasive, non-acidic cleaner.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush, or metal polishes. Do not
use oven cleaner. These products may damage the wheel's protective finish.
Avoid automatic car washes that use acidic solutions or harsh brushes that may
damage the wheel's protective finish. Only MOPAR
®Wheel Cleaner or
equivalent is recommended.
EXTERIOR BULBS
LIGHT BULBS – Exterior Bulb Number
Tail, Stop, Turn Lamp 3057
Backup Lamps 921 (W16W)
Center High-Mounted Stop Lamp
(CHMSL) LED (*)
Fog Lamp – If Equipped PSX24W
Front Park/Turn Signal 7444NA
Front Side Marker Lamps W5W or 194
License Lamp W5W
Headlamp – High Intensity Discharge
(HID) Service at Authorized Dealer (**)
Headlamp – Low Beam H11
Headlamp – High Beam 9005
Liftgate Tail Lamps 194
* CHMSL is not serviceable. It is a LED lamp. To replace the LED, the entire CHMSL
assembly must be replaced.
** The headlamps are a type of high-voltage discharge tube. High voltage can remain in
the circuit even with the headlamp switch off and the Key Fob removed. Because of
this, you should not attempt to service a headlamp bulb yourself. If a headlamp bulb
fails, take your vehicle to an authorized dealer for service.
MAINTAINING YOUR VEHICLE
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CHRYSLER GROUP LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1–800–423–6343
CHRYSLER CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1–800–465–2001 (English)
Phone: 1–800–387–9983 (French)
ASSISTANCE FOR THE HEARING IMPAIRED
• To assist customers who have hearing difficulties, the manufacturer has installedspecial TDD (Telecommunication Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY. Canadian residents with hearing
difficulties that require assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711 and for Voice callers, dial
1–800–855–0511 to connect with a Bell Relay Service operator.
WARNING!
Engine exhaust, some of its constituents, and certain vehicle components
contain, or emit, chemicals known to the State of California to cause cancer
and birth defects, or other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of component wear contain, or emit,
chemicals known to the State of California to cause cancer and birth defects, or
other reproductive harm.
PUBLICATIONS ORDERING
•If you are the first registered retail owner of your vehicle, you may obtain one free
printed copy of the Owner's Manual, Warranty Booklet or Radio Manuals on your
DVD by calling 1–800–423–6343 (U.S.) or 1–800–387–1143 (Canada) or by
contacting your dealer.
• Replacement User Guide kits or DVDs or, if you prefer, additional printed copies of the Owner's Manual, Warranty Booklet or Radio Manuals may be purchased by
visiting www.techauthority.com or by calling 1–800–890–4038 (U.S.) or
1–800–387–1143 (Canada). Visa, Master Card, American Express and Discover
orders are accepted. If you prefer mailing your order, please call the above
numbers for an order form.
NOTE: A street address is required when ordering manuals (no P.O. Boxes).
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NOTE:
• The Owner's Manual and User Guide electronic files are also available on theChrysler, Jeep, Ram Truck and Dodge websites.
• Click on the "For Owners" tab, select "Owner/Service Manuals", then select your desired model year and vehicle from the drop down lists.
REPORTING SAFETY DEFECTS IN THE 50
UNITED STATES AND WASHINGTON, D.C.
• If you believe that your vehicle has a defect that could cause a collision or causeinjury or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in individual problems
between you, your authorized dealer, and the manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153), or go to http://www.safercar.gov; or
write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
In Canada
• If you believe that your vehicle has a safety defect, you should contact theCustomer Service Department immediately. Canadian customers who wish to report
a safety defect to the Canadian government should contact Transport Canada,
Motor Vehicle Defect Investigations and Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
• French Canadian customers who wish to report a safety defect to the Canadian government should contact Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/securiteroutiere/
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