SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
9
IF YOU NEED CONSUMER ASSISTANCE 561
•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
566 IF YOU NEED CONSUMER ASSISTANCE
About Your Brakes....................... 391
ABS (Anti-Lock Brake System) .............. 394
Adaptive Cruise Control (ACC) (Cruise Control) . . 222
Adding Engine Coolant (Antifreeze) .......... 510
Adding Fuel ........................... 444
Adding Washer Fluid ..................... 505
Additives, Fuel ......................... 439
Adjustable Pedals ....................... 217
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 498
Air Conditioner Maintenance ............... 501
Air Conditioning Filter .................356,502
Air Conditioning Refrigerant .............501,502
Air Conditioning System ................354,501
Air Conditioning, Operating Tips ............ 357
Air Pressure, Tires ....................... 414
Airbag .............................. 54,65
Airbag Deployment ....................... 66
Airbag Light ..................... 63,69,83,294
Airbag Maintenance ....................... 68 Airbag, Side
........................ 57,62,65
Airbag, Window (Side Curtain) ...........58,62,65
Alarm (Security Alarm) .................... 17
Alarm Light ........................... 295
Alarm System (Security Alarm) ............... 17
Alarm, Panic ............................ 23
All Wheel Drive (AWD) ................385,518
Alterations/Modifications, Vehicle ............. 7
Anti-Lock Brake System (ABS) ............394,396
Anti-Lock Warning Light .................. 295
Anti-Theft Security Alarm (Theft Alarm) ........ 17
Antifreeze (Engine Coolant) ..............509,538
Disposal ........................... 512
Appearance Care ........................ 519
Arming Theft System (Security Alarm) ......... 17
Assist, Hill Start ........................ 400
Auto Down Power Windows ................ 37
Auto Unlock, Doors ....................... 30
Auto Up Power Windows .................. 37
570 INDEX
Brightness, Interior Lights.................. 207
Bulb Replacement ..................... 533,534
Bulbs, Light .......................... 85,533
Camera, Rear ........................... 254
Capacities, Fluid ........................ 538
Caps, Filler Oil (Engine) ..................... 496,497
Radiator (Coolant Pressure) ............. 511
Car Washes ............................ 519
Carbon Monoxide Warning ...............82,440
Cargo (Vehicle Loading) ................... 447
Cellular Phone .......................... 345
Certification Label ....................... 447
Chains, Tire ............................ 422
Changing A Flat Tire ..................... 465
Chart, Tire Sizing ........................ 405
Check Engine Light
(Malfunction Indicator Light) .............293,491Checking Your Vehicle For Safety
............. 82
Checks, Safety ........................... 82
Child Restraint .................. 70,72,73,75,79
Child Restraint Tether Anchors .............74,75
Child Safety Locks ........................ 31
Clean Air Gasoline ....................... 437
Cleaning Wheels ............................ 521
Windshield Wiper Blades ............... 504
Climate Control ......................... 346
Coin Holder ........................... 279
Cold Weather Operation ................... 367
Compact Disc (CD) Maintenance ............. 345
Compact Spare Tire ...................... 417
Computer, Trip/Travel .................... 311
Connector UCI .............................. 341
Universal Consumer Interface (UCI) ....... 341
Conserving Fuel ........................ 310
572 INDEX
Door Opener, Garage..................... 258
Driving On Slippery Surfaces .................. 386
Through Flowing, Rising, or Shallow
Standing Water ...................... 387
Driving to Achieve Maximum Fuel Economy .... 310
E-85 Fuel ............................. 440
Electric Rear Window Defrost ............... 282
Electric Remote Mirrors .................... 97
Electrical Power Outlets ................... 270
Electronic Brake Control System ............. 396
Anti-Lock Brake System ................ 396
Brake Assist System ................... 397
Traction Control System ................ 396
Electronic Power Distribution Center (Fuses) .... 524
Electronic Speed Control (Cruise Control) ....218,222
Electronic Stability Control (ESC) ............. 398Electronic Vehicle Information Center
(EVIC)
............................. 254,300
Emergency Deck Lid Release ................ 41
Emergency Trunk Release ................... 41
Emergency, In Case of Freeing Vehicle When Stuck ............. 479
Hazard Warning Flasher ............... 464
Jacking ............................ 465
Jump Starting ....................... 475
Overheating ........................ 464
Towing ............................ 484
Emission Control System Maintenance ......... 491
Engine ............................... 490
Air Cleaner ......................... 498
Block Heater ........................ 368
Break-In Recommendations .............. 81
Checking Oil Level ................... 495
Compartment .................... 489,490
Compartment Identification ............. 489
574 INDEX
FlashersHazard Warning ..................... 464
Turn Signal .................... 85,204,290
Flat Tire Changing ....................... 465
Flexible Fuel Vehicles Cruising Range ...................... 443
Engine Oil ......................... 442
Fuel Requirements ................. 440,441
Maintenance ........................ 443
Replacement Parts .................... 443
Starting ........................... 443
Flooded Engine Starting ................... 367
Floor Console .......................... 279
Fluid Capacities ......................... 538
Fluid Leaks ............................. 85
Fluid Level Checks Automatic Transmission ................ 517
Brake ............................. 514
Cooling System ...................... 509 Engine Oil
......................... 495
Transfer Case ....................... 518
Fluid, Brake ........................... 540
Fluids ................................ 539
Fluids, Lubricants and Genuine Parts .......... 539
Fog Lights .......................... 203,290
Folding Rear Seat ........................ 191
Forward Collision Warning ..............243,304
Freeing A Stuck Vehicle ................... 479
Fuel ................................. 436
Additives .......................... 439
Clean Air .......................... 437
Conserving ......................... 310
Ethanol ........................... 437
Filler Door (Gas Cap) .................. 294
Gasoline ........................... 436
Gauge ............................ 294
Light ............................. 304
Materials Added ..................... 439
576 INDEX
Methanol.......................... 437
Octane Rating ....................... 539
Saver Mode ........................ 310
Specifications ....................... 539
Tank Capacity ....................... 538
Fuel Optimizer ......................... 310
Fuel Saver ............................. 310
Fuel, Flexible ........................... 440
Fuses ................................ 524
Garage Door Opener (HomeLink®) ........... 258
Gasoline (Fuel) ......................... 436
Conserving ......................... 310
Gasoline, Clean Air ...................... 437
Gasoline, Reformulated ................... 437
Gauges Coolant Temperature .................. 298
Fuel .............................. 294
Speedometer ........................ 294 Tachometer
......................... 290
Gear Ranges ........................ 371,375
General Information .........17,25,129,163,241,435
General Maintenance ..................... 494
Glass Cleaning .......................... 523
Gross Axle Weight Rating ...............448,450
Gross Vehicle Weight Rating .............448,449
GVWR ............................... 448
Hazard Driving Through Flowing, Rising, or Shallow
Standing Water ...................... 387
Hazard Warning Flasher ................... 464
Head Restraints ......................... 189
Headlight Washers ....................... 505
Headlights ............................ 535
Automatic ......................... 200
Bulb Replacement .................... 534
Cleaning ........................... 523
10
INDEX 577
Locks................................. 28
Auto Unlock ......................... 30
Automatic Door ...................... 30
Child Protection ...................... 31
Door .............................. 28
Power Door ......................... 29
Low Tire Pressure System .................. 426
Lower Anchors and Tether for
CHildren (LATCH) ..................... 74,75
Lubrication, Body ....................... 504
Maintenance Free Battery .................. 499
Maintenance Procedures ................... 494
Maintenance Schedule .................... 542
Maintenance, General ..................... 494
Maintenance, Sunroof ..................... 269
Malfunction Indicator Light (Check Engine) . . 293,492
Manual Transmission ..................... 518
Fluid Level Check .................... 518 Manual, Service
......................... 565
Master Cylinder (Brakes) .................. 514
Memory Feature (Memory Seat) ............. 193
Memory Seat ........................... 193
Memory Seats and Radio .................. 193
Methanol ............................. 437
Mini-Trip Computer ...................... 311
Mirrors ................................ 94
Automatic Dimming ................... 94
Electric Powered ...................... 97
Electric Remote ....................... 97
Exterior Folding ...................... 96
Heated ............................. 98
Outside ............................ 95
Rearview ........................... 94
Vanity ............................. 98
Mode Fuel Saver ......................... 310
Modifications/Alterations, Vehicle ............. 7
10
INDEX 581