
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 465

•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
466 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
9
IF YOU NEED CONSUMER ASSISTANCE 467

ConnectorUCI .............................. 227
Universal Consumer Interface (UCI) ....... 227
Conserving Fuel ........................ 191
Console .............................. 168
Console, Floor .......................... 168
Console, Overhead ....................... 151
Contract, Service ........................ 463
Coolant Pressure Cap (Radiator Cap) .......... 411
Cooling System ......................... 408
Adding Coolant (Antifreeze) ............. 410
Coolant Capacity ..................... 438
Coolant Level .................... 408,412
Disposal of Used Coolant ............... 411
Drain, Flush, and Refill ................ 409
Inspection .......................... 412
Points to Remember .................. 412
Pressure Cap ........................ 411 Radiator Cap
........................ 411
Selection of Coolant (Antifreeze) ....409,438,439
Corrosion Protection ..................... 418
Cruise Light ........................... 176
Cupholders ......................... 167,424
Customer Assistance ..................... 461
Data Recorder, Event ...................... 67
Daytime Brightness, Interior Lights ........... 144
Daytime Running Lights ................... 140
Dealer Service .......................... 393
Deck Lid, Emergency Release ................ 42
Deck Lid, Power Release ................... 40
Defroster, Rear Window ................... 170
Defroster, Windshield ................... 80,241
Delay (Intermittent) Wipers ................. 145
Diagnostic System, Onboard ................ 390
Dimmer Switch, Headlight ................. 143
10
INDEX 473

Headlight Switch..................... 138
Headlights ...................... 138,433
Headlights On Reminder ............... 141
Headlights On With Wipers ..........139,147
High Beam ...................... 143,180
High Beam Indicator .................. 180
High Beam/Low Beam Select ............ 143
Illuminated Entry ..................... 21
Instrument Cluster ................. 138,176
Intensity Control ..................... 144
Interior ......................... 143,151
License ............................ 437
Lights On Reminder .................. 141
Low Fuel .......................... 185
Malfunction Indicator (Check Engine) ...... 185
Map Reading ..................... 143,151
Oil Pressure ........................ 180
Parade Mode (Daytime Brightness) ........ 144
Passing ............................ 143 Reading
........................ 143,151
Seat Belt Reminder ................... 180
Security Alarm (Theft Alarm) ............ 183
Service ......................... 432,433
Service Engine Soon
(Malfunction Indicator) ................ 185
Theft Alarm (Security Alarm) ............ 183
Tire Pressure Monitoring (TPMS) .......183,317
Traction Control ..................... 294
Turn Signal .................... 82,142,178
Vanity Mirror ........................ 90
Voltage ............................ 176
Warning (Instrument Cluster Description) . . . 176
Loading Vehicle ...................... 334,336
Capacities .......................... 336
Tires .............................. 301
Locks ................................. 31
Auto Unlock ......................... 33
Automatic Door ...................... 33
480 INDEX

Door.............................. 31
Power Door ......................... 32
Low Tire Pressure System .................. 317
Lower Anchors and Tether for CHildren
(LATCH) ............................ 72,73
Lubrication, Body ....................... 403
Maintenance Free Battery .................. 398
Maintenance Procedures ................... 393
Maintenance Schedule .................... 442
Maintenance, General ..................... 393
Maintenance, Sunroof ..................... 163
Malfunction Indicator Light (Check Engine) . . 185,391
Manual Transmission ...............260,415,418
Fluid Level Check ................. 415,418
Manual, Service ......................... 465
Map/Reading Lights .................. 143,151
Master Cylinder (Brakes) .................. 414
Methanol ............................. 328 Mini-Trip Computer
...................... 191
Mirrors ................................ 87
Automatic Dimming ................... 87
Electric Powered ...................... 89
Electric Remote ....................... 89
Exterior Folding ...................... 89
Heated ............................. 90
Outside ............................ 88
Vanity ............................. 90
Mode Fuel Saver ......................... 191
Modifications/Alterations, Vehicle ............. 7
Monitor, Tire Pressure System ............... 317
Mopar Parts ......................... 392,464
MTBE/ETBE ........................... 328
Multi-Function Control Lever ............... 142
New Vehicle Break-In Period ................ 77
10
INDEX 481

Reminder.......................... 180
Untwisting Procedure .................. 50
Seats ................................. 126
Adjustment ......................... 126
Head Restraints ...................... 132
Heated ............................ 129
Height Adjustment ................... 126
Power ............................ 126
Rear Folding ........................ 135
Seatback Release ..................... 135
Tilting ............................ 126
Security Alarm (Theft Alarm) ................ 18
Selection of Coolant (Antifreeze) ..........409,439
Selection of Oil ......................... 395
Sentry Key (Immobilizer) ................... 16
Sentry Key Programming ................... 18
Sentry Key Replacement ................... 17
Service Assistance ....................... 461 Service Contract
......................... 463
Service Engine Soon Light
(Malfunction Indicator) .................... 185
Service Manuals ........................ 465
Setting the Clock ..................... 204,213
Settings, Personal ........................ 198
Shift Indicator Light ...................... 263
Shift Lever Override ...................... 379
Shifting ............................... 265
Automatic Transmission ................ 265
Short Message Service (SMS) ................ 113
Shoulder Belts ........................... 45
Side Airbag ............................. 63
Side Window Demisters (Defrosters) .......... 244
Signals, Turn ...................... 82,142,178
Slippery Surfaces, Driving On ............... 277
Snow Chains (Tire Chains) ................. 314
Snow Tires ............................ 316
10
INDEX 485

Snow Tires......................... 316
Spare Tire .......................... 365
Spinning ........................... 311
Trailer Towing ....................... 343
Tread Wear Indicators ................. 312
To Open Hood .......................... 137
Tongue Weight/Trailer Weight .............. 340
Towing ............................... 336
24-Hour Towing Assistance ............. 105
Disabled Vehicle ..................... 381
Guide ............................. 340
Recreational ........................ 348
Weight ............................ 340
Towing Assistance ....................... 105
Traction Control ......................... 288
Trailer Towing .......................... 336
Cooling System Tips .................. 347
Hitches ............................ 339
Minimum Requirements ................ 341 Tips .............................. 346
Trailer and Tongue Weight
.............. 340
Wiring ............................ 345
Trailer Towing Guide ..................... 340
Trailer Weight .......................... 340
Transfer Case Fluid ............................. 440
Transmission ........................... 416
Automatic ....................... 266,416
Fluid ............................. 440
Manual ........................... 260
Shifting ........................... 265
Transmitter Battery Service
(Remote Keyless Entry) .................... 26
Transmitter Programming
(Remote Keyless Entry) .................... 21
Transmitter, Garage Door Opener (HomeLink®) . . 152
Transmitter, Remote Keyless Entry (RKE) ........ 21
Transporting Pets ........................ 77
488 INDEX