297
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
There is a difference in sound quality betweenthe different audiosources (radio, CD...).
For optimum sound quality, the audio settings (Volume, Bass, Treble, Ambience, Loudness) can be adapted to the different sound sources,which may result in audible differences when changing source (radio,CD...).
Check that the audio settings (Volume, Bass, Treble, Ambience, Loudness) are adapted tothe sources listened to. It is advisable to setthe AUDIO functions (Bass, Treble, Front-Rear Balance, Left-Right Balance) to the middle position, select the musical ambience "None" and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.
The CD is ejected automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot play.
The CD is protected by an anti-pirating protection system which is not recognised by the audio equipment.
- Check that the CD is inserted in the player the right way up.
- Check the condition of the CD: the CD cannot be played if it is too damaged.
- Check the content in the case of a recordedCD: consult the advice in the "Audio" section.
- The audio equipment's CD player does notplay DVDs.
- Due to their quality level, certain writeableCDs will not be played by the audio system.
The message "USB peripheral error" isdisplayed on the screen.
The Bluetooth connectionis cut.
The battery of the peripheral may not be suffi ciently charged.
Recharge the battery of the peripheral device.
The USB memory stick is not recognised.
The memory stick may be corrupt.
Reformat the memory stick.
The CD player sound ispoor.The CD used is scratched or of poor quality.
Insert good quality CDs and store them in suitable conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.
298
QUESTIONANSWERSOLUTION
The stored stations donot function (no sound, 87.5 Mhz is displayed...).
An incorrect waveband is selected.
Press the BAND AST button to return to the waveband (AM, FM1, FM2, FMAST) on which thestations are stored.
The traffi c announcement(TA) is displayed. I donot receive any traffi c information.
The radio station is not part of the regional traffi c information network.
Tune to a radio station which broadcasts traffi c information.
The quality of receptionof the radio station listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listenedto or there is no transmitter in the geographical area through which the vehicle is travelling.
Activate the RDS function to enable the system to check whether there is a more powerful transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for example when goingthrough a car wash or into an underground car park).
Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to2 seconds in radio mode.During this brief sound cut-out, the RDS searches for any frequency permitting better reception of the station.
Deactivate the RDS function if the phenomenon is too frequent and always on the same route.
With the engine off, the audio equipment switches off after a few minutes of use.
When the engine is switched off, the audio equipment operating timedepends on the battery charge.
The switch-off is normal: the audio equipment switches to economy mode and switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the batterycharge.
The message "the audio system is overheated" appears on the display.
In order to protect the installation if the surrounding temperature is toohigh, the audio equipment switches to an automatic thermal protectionmode leading to a reduction of the volume or stopping of the playing of the CD.
Switch the audio system off for a few minutes toallow the system to cool.
