2012 CHRYSLER TOWN AND COUNTRY service

6. Finish tightening the lug nuts. Push down on the wrench while at the end of the handlefor increased leverage. Tighten the lug nuts in a star pattern until each nut has been
tightened twice. The correct tightness of each lug nut is 102 ft/lbs (138 N·m). If in doubt
about the correct tightness, have them checked with a torque wrench by your authorized
dealer or service station.
7. After 25 miles (40 km) check the lug nut torque with a torque wrench to ensure that all lug nuts are properly seated against the wheel.
Vehicles Without Wheel Covers
1. Mount the road tire on the axle.
2. Install the remaining lug nuts with the cone shaped end of the nut toward the wheel. Lightly tighten the lug nuts.
3. Lower the vehicle to the ground by turning the jack handle counterclockwise.
4. Finish tightening the lug nuts. Push down on the wrench while at the end of the handle for increased leverage. Tighten the lug nuts in a star pattern until each nut has been
tightened twice. The correct tightness of each lug nut is 102 ft/lbs (138 N·m). If in doubt
about the correct tightness, have them checked with a torque wrench by your authorized
dealer or service station.
5. After 25 miles (40 km) check the lug nut torque with a torque wrench to ensure that all lug nuts are properly seated against the wheel.
CAUTION!
• The winch mechanism is designed for use with the winch T-handle only. Use of an airwrench or other power tools is not recommended and can damage the winch.
• Do not attempt to raise the vehicle by jacking on locations other than those indicated in the Jacking Instructions for this vehicle.
• Be sure to mount the spare tire with the valve stem facing outward. The vehicle could be damaged if the spare tire is mounted incorrectly.
• The compact spare tire/cover assembly must be used when the compact spare tire is stored. Failure to use this cover could drastically reduce the life of the compact spare tire.
• The winch mechanism is designed specifically to stow a compact spare tire only. Do not attempt to use the winch to stow the full size flat tire, or any other full-size tire. Vehicle
damage may result.
WHAT TO DO IN EMERGENCIES
99

WARNING!
• Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull farenough off the road to avoid the danger of being hit when operating the jack or
changing the wheel.
• Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never put any part of your body under a vehicle that is on
a jack. If you need to get under a raised vehicle, take it to a service center where it can be
raised on a lift.
• Never start or run the engine while the vehicle is on a jack.
• The jack is designed to be used as a tool for changing tires only. The jack should not be used to lift the vehicle for service purposes. The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
• Carefully follow these tire changing warnings to help prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the edge of the roadway as possible before raising the vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be raised.
• Set the parking brake firmly and set an automatic transmission in PARK; a manual transmission in REVERSE.
• Never start or run the engine with the vehicle on a jack.
• Do not let anyone sit in the vehicle when it is on a jack.
• Do not get under the vehicle when it is on a jack.
• Only use the jack in the positions indicated and for lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely stowed, spares must be stowed with the valve stem facing the ground.
• Raising the vehicle higher than necessary can make the vehicle less stable. It could slip off the jack and hurt someone near it. Raise the vehicle only enough to remove the tire.
• To avoid the risk of forcing the vehicle off the jack, do not tighten the wheel nuts fully until the vehicle has been lowered. Failure to follow this warning may result in personal
injury.
• A loose tire or jack thrown forward in a collision or hard stop could endanger the occupants of the vehicle. Always stow the jack parts and the spare tire in the places
provided. Have the deflated (flat) tire repaired or replaced immediately.
• Verify that both retainer tabs of the wheel spacer have been properly extended through the center of the wheel and spare tire/cover assembly. Failure to properly engage both
retainer tabs could result in loss of the spare tire and cover assembly, which will cause
vehicle damage and may cause loss of vehicle control.
WHAT TO DO IN EMERGENCIES
100

Maintenance Record
OdometerDateSignature, Authorized Service Center
8,000 Miles
(13,000 km) or
6 Months
16,000 Miles
(26,000 km) or
12 Months
24,000 Miles
(39,000 km) or
18 Months
32,000 Miles
(52,000 km) or
24 Months
40,000 Miles
(65,000 km) or
30 Months
48,000 Miles
(78,000 km) or
36 Months
56,000 Miles
(91,000 km) or
42 Months
64,000 Miles
(104,000 km)
or 48 Months
72,000 Miles
(117,000 km) or
54 Months
80,000 Miles
(130,000 km)
or 60 Months
88,000 Miles
(143,000 km) or
66 Months
96,000 Miles
(156,000 km)
or 72 Months
104,000 Miles
(169,000 km)
or 78 Months
MAINTAINING YOUR VEHICLE
112

CAUTION!
Do not use scouring pads, steel wool, a bristle brush, or metal polishes. Do not use oven
cleaner. These products may damage the wheel's protective finish. Avoid automatic car
washes that use acidic solutions or harsh brushes that may damage the wheel's protective
finish. Use only the approved MOPAR® Wheel Cleaners or equivalent.
EXTERIOR BULBS
LIGHT BULBS – ExteriorBulb Number
Backup Lamp 3157
Rear Turn Signal Lamp 3757A
Rear Tail/Stop/Side Marker Lamp LED (Serviced at Authorized Dealer)
Center High-Mounted Stop Lamp LED (*)
Fog Lamp – If Equipped H11
Front Side Marker W5W
Front Park/Turn Signal PY27/7W or 3757A
Headlamp – (Low and High Beam Halogen) H11
Headlamp (HID – If Equipped) D1S
License Lamp 168
* CHMSL is not serviceable. It is a LED lamp. To replace the LED, the entire CHMSL
assembly must be replaced.
MAINTAINING YOUR VEHICLE
118

CHRYSLER GROUP LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1–800–247–9753
CHRYSLER CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1–800–465–2001 (English)
Phone: 1–800–387–9983 (French)
ASSISTANCE FOR THE HEARING IMPAIRED
• To assist customers who have hearing difficulties, the manufacturer has installed specialTDD (Telecommunication Devices for the Deaf ) equipment at its customer center. Any
hearing or speech impaired customer, who has access to a TDD or a conventional
teletypewriter (TTY) in the United States, can communicate with the manufacturer by
dialing 1–800–380–CHRY. Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers, dial 1–800–855–0511 to connect with a
Bell Relay Service operator.
WARNING!
Engine exhaust, some of its constituents, and certain vehicle components contain, or emit,
chemicals known to the State of California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids contained in vehicles and certain products of
component wear contain, or emit, chemicals known to the State of California to cause
cancer and birth defects, or other reproductive harm.
PUBLICATIONS ORDERING
•If you are the first registered retail owner of your vehicle,you may obtain one free
printed copy of the Owner's Manual, Warranty Booklet or Radio Manuals on your DVD by
calling 1–800–247–9753 (U.S.) or 1–800–387–1143 (Canada) or by contacting your dealer.
• Replacement User Guide kits or DVDs or, if you prefer, additional printed copies of the Owner's Manual, Warranty Booklet or Radio Manuals may be purchased by visiting
www.techauthority.com or by calling 1–800–890–4038 (U.S.) or 1–800–387–1143
(Canada). Visa, Master Card, American Express and Discover orders are accepted. If you
prefer mailing your order, please call the above numbers for an order form.
NOTE:A street address is required when ordering manuals (no P.O. Boxes).
CONSUMER ASSISTANCE
119

NOTE:
• The Owner's Manual and User Guide electronic files are also available on the Chrysler,Jeep, Ram Truck and Dodge websites.
• Click on the "For Owners" tab, select "Owner/Service Manuals", then select your desired model year and vehicle from the drop down lists.
REPORTING SAFETY DEFECTS IN THE 50 UNITED
STATES AND WASHINGTON, D.C.
• If you believe that your vehicle has a defect that could cause a collision or cause injury ordeath, you should immediately inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying the manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
authorized dealer, and the manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE., West Building, Washington, D.C.
20590. You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has a safety defect, you should contact the CustomerService Department immediately. Canadian customers who wish to report a safety defect
to the Canadian government should contact Transport Canada, Motor Vehicle Defect
Investigations and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/
• French Canadian customers who wish to report a safety defect to the Canadian government should contact Transport Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/securiteroutiere/
CONSUMER ASSISTANCE
120

Inverter Outlet (115V)...........80
Inverter, Power ..............80
iPod®/USB/MP3 Control .........68
Bluetooth Streaming Audio .......74
Jack Location ...............91
Jack Operation ..............91
Jump Starting ...............101
KeyFob...................8
Key Fob Programmable Features ......77
Keyless Enter-N-Go™ ...........10
Lock/Unlock ............. 11,12
Starting/Stopping ............12
Lane Change Assist ............26
LATCH (Lower Anchors and Tether for
CHildren) .................16
Liftgate, Power ...............8
Lights TurnSignal ...............26
Warning (Instrument Cluster
Description) ...............6
Luggage Rack (Roof Rack) ........83
Maintenance Record ...........112
Maintenance Schedule ..........111
Media Center Radio ..........42,44
Memory Seat ...............18
Mirrors Heated .............. 31,32,34
MOPAR® Accessories ..........121
Navigation ............... 52,61
New Vehicle Break-In Period ........26
Oil Change Indicator ...........89
Oil, Engine Capacity ................110
Outlet Power ..................81
Overheating, Engine ...........90
Panic Alarm .................8
Phone (Pairing) ..............70 Phone (Uconnect)
.............69
Placard, Tire and Loading Information . . . 117
Power Glass Sunroof ..............37
Inverter .................80
LiftGate .................8
Outlet (Auxiliary Electrical Outlet) . . . 81
Seats ..................18
Steering ................110
Preparation for Jacking ..........95
Programmable Electronic Features .....77
Radio Operation ............ 46,55
Rain Sensitive Wiper System ........27
RearCrossPath ..............35
Rear Heated Seats .............23
Recreational Towing ............85
Remote Starting System ..........10
Removal, Start/Stop Button .......8,12
Replacement Bulbs ............118
Reporting Safety Defects .........120
Restraints, Child ..............16
Rocking Vehicle When Stuck .......
105
Roof Rack (Luggage Rack) ........83
Seat Belts .................14
Seats ....................18
Adjustment ...............18
Fold in Floor (Stow `n Go) .......19
Heated .................23
Lumbar Support .............18
Memory.................18
Power ..................18
Stow `n Go (Fold in Floor) .......19
Seek Button ............. 42,43,45
Setting the Clock .........42,44,47,56
Shift Lever Override ...........103
Short Message Service (SMS) .......73
Signals, Turn ................26
SIRIUSTravelLink .............67
SmartBeams ................28
SpareTire .................91
Spark Plugs ................110
Speed Control Accel/Decel ..............29
Cancel .................29
Resume .................29
INDEX
123