Page 385 of 454

Black plate (81,1)Chevrolet Volt Owner Manual - 2012
Vehicle Care 10-81
Towing
Towing the Vehicle
Notice:Incorrectly towing a
disabled vehicle may cause
damage to the vehicle. The
disabled vehicle should be towed
on a flatbed car carrier. Use care
when there is low ground
clearance and/or special
equipment.
Attempting to pull the vehicle
onto a flatbed without following
the proper steps could damage
the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
on page 13‑6. To load a vehicle onto a flatbed
carrier:
1. The vehicle must be on a flat
surface.
2. The front tires must be properly inflated. If necessary, move a
rear tire to the front to replace a
flat or damaged tire.
3. Place the tow chain hooks (B)
into one of the torque box
openings (A) behind the front
wheels.
4. Place a 1.2 m (4 ft) X 102 mm(4 in) X 102 mm (4 in) wood
beam (D) under the front cradle
crossmember (C), and on top of
both tow chains (E) to ensure
the tow chains do not come into
contact with the front fascia (A).
Try to minimize the contact of
the chains with the flexible
air dam (B).
Page 386 of 454

Black plate (82,1)Chevrolet Volt Owner Manual - 2012
10-82 Vehicle Care
5. Ramps (B) are required for thefront fascia (C) to clear the
flatbed (A). The ramp height
should be approximately 102 mm
(4 in). Lower the flatbed onto the
set of ramps.
Notice: If ramps are not used, the
front fascia will come into contact
with the flatbed and may cause
damage. Always use ramps.
6. After the front tires are on the flatbed adjust the flatbed upward
to provide additional clearance
between the air dam, fascia, and
flatbed. 7. When the fascia has enough
clearance to clear the flatbed,
lower the flatbed, and finish
pulling the vehicle onto the
flatbed.
8. Secure the vehicle to the
flatbed (B) using nonabrasive
straps (A) through all four wheel
openings and secure the straps
to the flatbed (B).
If the vehicle is parked off the
shoulder of the road, at an angle
that it cannot be pulled onto a
flatbed, a hook/chain can be placed
into either of the front torque box
openings to pull the vehicle onto a
flat surface. Make sure that the
chains do not come in contact with
the rocker panel (A) or the front
fascia (B).
Page 387 of 454

Black plate (83,1)Chevrolet Volt Owner Manual - 2012
Vehicle Care 10-83
Notice:When using tow straps to
move the vehicle, damage may
occur if the tow straps contact
the rear fascia. Do not let the tow
straps contact the rear fascia.
If you cannot access the front
torque box openings, wrap a tow
strap through one, or both of the
rear trailing arms (A) between the
bushing and torque tube, and pull
the vehicle onto a flat surface. Do
not wrap the tow strap around the
rear torque tube (B).
Recreational Vehicle
Towing
Recreational vehicle towing refers to
towing the vehicle behind another
vehicle such as a motor home. The
two most common types of
recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly. Here are some important things to
consider before recreational vehicle
towing:.The towing capacity of the
towing vehicle. Read the tow
vehicle manufacturer's
recommendations.
.How far the vehicle can be
towed. Some vehicles have
restrictions on how far and how
long they can tow.
.Whether the vehicle has the
proper towing equipment. See
your dealer or trailering
professional for additional advice
and equipment
recommendations.
.Is the vehicle ready to be towed.
Just as preparing the vehicle for
a long trip, make sure the
vehicle is prepared to be towed.
Page 388 of 454

Black plate (84,1)Chevrolet Volt Owner Manual - 2012
10-84 Vehicle Care
Dinghy Towing
Notice:If the vehicle is towed
with all four wheels on the
ground, the drive unit could be
damaged. Repairs would not be
covered by the vehicle warranty.
Do not tow the vehicle with all
four wheels on the ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
“Dolly Towing” that follows for more
information.
Dolly Towing from the Front
The vehicle can be towed from the
front using a dolly. To tow the
vehicle using a dolly, follow these
steps:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly. 3. Put the shift lever in P (Park).
4. Set the parking brake and
remove the key.
5. Clamp the steering wheel in a straight-ahead position with a
clamping device designed for
towing.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
8. Check for adequate rear fascia to ground clearance.
Page 389 of 454

Black plate (85,1)Chevrolet Volt Owner Manual - 2012
Vehicle Care 10-85
Dolly Towing from the Rear
Notice:Towing the vehicle from
the rear, with the front wheels on
the ground, could damage the
drive unit, and front fascia. Do
not tow the vehicle from the rear
with the front wheels on the
ground.
Appearance Care
Exterior Care
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Notice: Do not use petroleum
based, acidic, or abrasive
cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage
occurs, it would not be covered
by the vehicle's warranty.
Approved cleaning products can
be obtained from your dealer.
Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product. Notice:
Avoid using high
pressure washes closer than
30 cm (12 in) to the surface of the
vehicle. Use of power washers
exceeding 8,274 kPa (1,200 psi)
can result in damage or removal
of paint and decals.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Page 390 of 454

Black plate (86,1)Chevrolet Volt Owner Manual - 2012
10-86 Vehicle Care
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.Notice:
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
To keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright Metal
Parts
Regularly clean bright metal parts
with water or chrome polish on
chrome or stainless steel trim,
if necessary.
For aluminum, never use auto or
chrome polish, steam, or caustic
soap to clean. A coating of wax,
rubbed to high polish, is
recommended for all bright metal
parts.
Front Air Deflector
A. Outer Air Deflector
B. Inner Air Deflector
C. Tab
D. Slot
The front air deflector allows air to
flow cleaner under the vehicle.
Should the front air deflector
become detached, insert Tab C into
Slot D. Repeat for the other side.
Page 391 of 454

Black plate (87,1)Chevrolet Volt Owner Manual - 2012
Vehicle Care 10-87
Cleaning Exterior Lamps/
Lenses and Emblems
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps and lenses.
Follow instructions under "Washing
the Vehicle" earlier in this section.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow and ice.
Weatherstrips
Apply silicone grease on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. SeeRecommended Fluids
and Lubricants on page 11‑12.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Notice: Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Wheels and Trim —Aluminum
or Chrome
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
Keep the wheels clean using a soft,
clean cloth with mild soap and
water. Rinse with clean water. After
rinsing thoroughly, dry with a soft,
clean towel. A wax may then be
applied.
Notice: Chrome wheels and other
chrome trim may be damaged if
the vehicle is not washed after
driving on roads that have been
sprayed with magnesium,
calcium, or sodium chloride.
These chlorides are used on
roads for conditions such as ice
and dust. Always wash the
chrome with soap and water after
exposure.
Page 392 of 454

Black plate (88,1)Chevrolet Volt Owner Manual - 2012
10-88 Vehicle Care
Notice:To avoid surface damage,
do not use strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Steering, Suspension, and
Chassis Components
Visually inspect front and rear
suspension and steering system for
damaged, loose, or missing parts or
signs of wear. Inspect power
steering lines and hoses for proper
hook-up, binding, leaks, cracks,
chafing, etc. Visually check constant
velocity joints, rubber boots, and
axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
Use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody car
washing system can do this. If not
removed, rust and corrosion can
develop.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection. Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface.