2012 CHEVROLET TRAVERSE mileage

Black plate (24,1)Chevrolet Traverse Owner Manual - 2012
1-24 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving
tips to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate,
use cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9 for more
information.

Black plate (12,1)Chevrolet Traverse Owner Manual - 2012
5-12 Instruments and Controls
Speedometer
The speedometer shows the
vehicle's speed in either kilometers
per hour (km/h) or miles per
hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
This vehicle has a tamper-resistant
odometer. If the vehicle needs a
new odometer installed, the new
one is set to the mileage of the old
odometer. If this is not possible, it is
set at zero and a label is put on the
driver door to show the old mileage
reading.
Tachometer
The tachometer displays the
engine speed in revolutions per
minute (rpm).
Fuel Gauge
English
MetricWhen the ignition is on, the fuel
gauge shows how much fuel is left
in the tank.
An arrow on the fuel gauge
indicates the side of the vehicle the
fuel door is on.
The gauge will first indicate empty
before the vehicle is out of fuel, but
the vehicle's fuel tank should be
filled soon.
When the fuel tank is low on fuel,
the FUEL LEVEL LOW message will
appear on the Driver Information
Center (DIC). For more information
see
Fuel System Messages on
page 5‑35.

Black plate (27,1)Chevrolet Traverse Owner Manual - 2012
Instruments and Controls 5-27
Trip/Fuel Menu Items
3(Trip/Fuel):Press this button
to scroll through the following menu
items:
ODOMETER
Press the trip/fuel button until
ODOMETER displays. This display
shows the distance the vehicle has
been driven in either kilometers (km)
or miles (mi). Pressing the trip
odometer reset stem will also
display the odometer.
To switch between English and
metric measurements, see “UNITS”
earlier in this section.
TRIP A and TRIP B
Press the trip/fuel button until
TRIP A or TRIP B displays. This
display shows the current distance
traveled in either kilometers (km)
or miles (mi) since the last reset
for each trip odometer. Both trip
odometers can be used at the same
time. Pressing the trip odometer
reset stem will also display the trip
odometers. Each trip odometer can be reset to
zero separately by pressing the set/
reset button or the trip odometer
reset stem while the desired trip
odometer is displayed.
The trip odometer has a feature
called retroactive reset. This can
be used to set the trip odometer to
the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retroactive reset feature,
press and hold the set/reset button
for at least four seconds. The trip
odometer will display the number of
kilometers (km) or miles (mi) driven
since the ignition was last turned on
and the vehicle was moving. Once
the vehicle begins moving, the trip
odometer will accumulate mileage.
For example, if the vehicle was
driven 8 km (5 mi) before it is started
again, and then the retroactive reset
feature is activated, the display will
show 8 km (5 mi). As the vehicle
begins moving, the display will then
increase to 8.2 km (5.1 mi), 8.4 km
(5.2 mi), etc.
If the retroactive reset feature is
activated after the vehicle is started,
but before it begins moving, the
display will show the number of
kilometers (km) or miles (mi) driven
during the last ignition cycle.
RANGE
Press the trip/fuel button until
RANGE displays. This display
shows the approximate number
of remaining kilometers (km) or
miles (mi) the vehicle can be driven
without refueling. The display will
show LOW if the fuel level is low.
The fuel range estimate is based on
an average of the vehicle's fuel
economy over recent driving history
and the amount of fuel remaining
in the fuel tank. This estimate will
change if driving conditions change.
For example, if driving in traffic and
making frequent stops, this display
may read one number, but if the
vehicle is driven on a freeway, the

Black plate (29,1)Chevrolet Traverse Owner Manual - 2012
Instruments and Controls 5-29
Blank Display
This display shows no information.
Driver Information Center
(DIC) (Without DIC
Buttons)
If your vehicle does not have DIC
buttons, the information below
explains the operation of this
system.
The DIC has different displays
which can be accessed by pressing
the trip odometer reset stem
located on the instrument panel
cluster. Pressing the trip odometer
reset stem will also turn off,
or acknowledge, DIC messages.
The DIC displays trip and vehicle
system information, and warning
messages if a system problem is
detected.
If your vehicle does not have DIC
buttons, you can use the trip
odometer reset stem to view the
following displays: odometer, trip
odometers, oil life, park assist menufor vehicles with the Ultrasonic Rear
Parking Assist (URPA) system,
units, and display language.
If your vehicle has DIC buttons, you
can use the trip odometer reset
stem to view the following displays:
odometer and trip odometers.Trip Odometer Reset Stem
Menu Items
ODOMETER
Press the trip odometer reset stem
until ODOMETER displays. This
display shows the distance the
vehicle has been driven in either
kilometers (km) or miles (mi).
To switch between English and
metric measurements, see
“UNITS”
later in this section.
TRIP A or TRIP B
Press the trip odometer reset stem
until TRIP A or TRIP B displays. This
display shows the current distance
traveled in either kilometers (km) or
miles (mi) since the last reset for each trip odometer. Both trip
odometers can be used at the
same time.
Each trip odometer can be reset to
zero separately by pressing and
holding the trip odometer reset stem
while the desired trip odometer is
displayed.
The trip odometer has a feature
called the retroactive reset. This can
be used to set the trip odometer to
the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retroactive reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage. For
example, if the vehicle was driven

Black plate (4,1)Chevrolet Traverse Owner Manual - 2012
10-4 Vehicle Care
Damage to vehicle components
resulting from modifications or the
installation or use of non‐GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle on
page 3‑36.Vehicle Checks
Doing Your Own
Service Work
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.
.Be sure to use the proper
nuts, bolts, and other
fasteners. Metric and English
fasteners can be easily
confused. If the wrong
fasteners are used, parts can
later break or fall off. You
could be hurt. If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Service
Publications Ordering Information
on page 13‑16.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle on
page 3‑36.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records on
page 11‑14.

Black plate (10,1)Chevrolet Traverse Owner Manual - 2012
10-10 Vehicle Care
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change isindicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
If the vehicle does not have Driver
Information Center (DIC) buttons:
1. Turn the ignition to ON/RUN,
with the engine off. The vehicle
must be in P (Park) to access
this display. Press the trip
odometer reset stem until OIL
LIFE REMAINING displays.
2. Press and hold the trip odometer reset stem until OIL LIFE
REMAINING shows “100%.”
Three chimes sound and the
CHANGE ENGINE OIL SOON
message goes off.

Black plate (2,1)Chevrolet Traverse Owner Manual - 2012
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre
at 1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

Black plate (4,1)Chevrolet Traverse Owner Manual - 2012
13-4 Customer Information
However, we recognize that
despite the good intentions of all
parties involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See
Customer Assistance Offices
(U.S. and Canada) on page 13‑4 or
Customer Assistance Offices
(Mexico) on page 13‑5 for more
information.
Customer Assistance
Offices (U.S. and Canada)
Chevrolet encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States
Chevrolet Motor Division
Chevrolet Customer
Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872