Page 217 of 450

Black plate (37,1)Chevrolet Traverse Owner Manual - 2012
Infotainment System 7-37
Headphones
A. Battery cover
B. Channel 1 or 2 switch
C. Power button
D. Volume control
E. Power indicator lightThe RSE includes two 2-channel
wireless headphones that are
dedicated to this system. Channel 1
is dedicated to the video screen,
while Channel 2 is dedicated to RSA
selections. These headphones are
used to listen to media such as
CDs, DVDs, MP3/WMAs, DVD-As,
radio, any auxiliary source
connected to A/V jacks, or the
auxiliary input jack, if the vehicle
has this feature. The wireless
headphones have a power button,
channel 1 or 2 switch, and a volume
control. Switch the headphones off
when not in use.
Push the power button to turn on
the headphones. An indicator light
located on the headphones comes
on. If the light does not come on,
the batteries might need to be
replaced. Intermittent sound or static
on the headphones can also be an
indication of weak batteries. See
“Battery Replacement”
later in this
section for more information.
To adjust the volume on the
headphones, use the volume control
located on the right side.
Infrared transmitters are located at
the rear of the RSE overhead
console. The headphones shut off
automatically to save the battery
power if the RSE system and RSA
are shut off or if the headphones are
out of range of the transmitters for
more than three minutes. Moving too
far forward or stepping out of the
vehicle, can cause the headphones
to lose the audio signal.
Page 218 of 450

Black plate (38,1)Chevrolet Traverse Owner Manual - 2012
7-38 Infotainment System
For optimal audio performance, the
headphones must be worn correctly.
Headphones should be worn with
the headband over the top of the
head for best audio reception. The
symbol L (Left) appears on the
outside bottom edge of the ear cup
and should be positioned on the left
ear. The symbol R (Right) appears
on the outside bottom edge of the
ear cup and should be positioned on
the right ear.
Notice:Do not store the
headphones in heat or direct
sunlight. This could damage the
headphones and repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
headphones stored in a cool, dry
place.
If the foam ear pads attached to
the headphones become worn or
damaged, the pads can be replaced
separately from the headphone set. To purchase replacement ear pads,
call 1‐888‐293‐3332, then prompt
zero (0), or contact your dealer.
Headphones should be stored in the
front floor console and not in the
front seat back pocket. Headphone
damage can occur when the second
row seats are folded forward.
Battery Replacement
To change the batteries on the
headphones:
1. Turn the screw to loosen the
battery door located on the left
side of the headphones. Slide
the battery door open.
2. Replace the two batteries in the compartment. Make sure that
they are installed correctly, using
the diagram on the inside of the
battery compartment.
3. Replace the battery door and tighten the door screw. If the headphones are to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.
Audio/Video (A/V) Jacks
A. Yellow: Video Input
B. White: Left Audio Input
C. Red: Right Audio Input
The A/V jacks are color coded to
match typical home entertainment
system equipment.
Page 219 of 450

Black plate (39,1)Chevrolet Traverse Owner Manual - 2012
Infotainment System 7-39
The A/V jacks, located on the rear
of the floor console, allow audio
or video signals to be connected
from an auxiliary device such as
a camcorder or a video game unit
to the RSE system. Adapter
connectors or cables (not supplied)
might be required to connect the
auxiliary device to the A/V jacks.
Refer to the manufacturer’s
instructions for proper usage.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen power
on. If the video screen is in the DVD
player mode, pressing the AUX
(auxiliary) button on the remote
control switches the video screen
from the DVD player mode to the
auxiliary device. The radio can listen
to the audio of the connected
auxiliary device by sourcing to
auxiliary. See Auxiliary Devices on
page 7‑34 for more information. How to Change the RSE Video
Screen Settings
The screen display mode (normal,
full, and zoom), screen brightness,
and setup menu language can be
changed from the on screen setup
menu by using the remote control.
To change a setting:
1. Press
z.
2. Use
n,q,p,oandrto
navigate and use the
setup menu.
3. Press
zagain to remove the
setup menu from the screen.
Audio Output
Audio from the DVD player or
auxiliary inputs can be heard
through the following sources:
.Wireless headphones
.Vehicle speakers
.Vehicle‐wired headphone jacks
on the RSA system, if the
vehicle has this feature. The RSE system always transmits
the audio signal to the wireless
headphones, if there is audio
available. See
“Headphones” earlier
in this section for more information.
The DVD player is capable of
outputting audio to the wired
headphone jacks on the RSA
system, if the vehicle has this
feature. The DVD player can be
selected as an audio source on the
RSA system. See Rear Seat Audio
(RSA) System on page 7‑45 for
more information.
When a device is connected to the
A/V jacks, or the radio's auxiliary
input jack, if the vehicle has this
feature, the rear seat passengers
are able to hear audio from the
auxiliary device through the wireless
or wired headphones. The front seat
passengers are able to listen to
playback from this device through
the vehicle speakers by selecting
AUX as the source on the radio.
Page 220 of 450

Black plate (40,1)Chevrolet Traverse Owner Manual - 2012
7-40 Infotainment System
Video Screen
The video screen is located in the
overhead console. When the video
screen is not in use, push it up into
its locked position.
To use the video screen:
1. Push the release button locatedon the overhead console.
2. Move the screen to the desired position.
If a DVD is playing and the screen
is raised to its locked position, the
screen remains on; this is normal,
and the DVD continues to play
through the previous audio source.
Press
Pon the remote control or
eject the disc to turn off the screen.
The infrared receivers for the
wireless headphones and the
remote control are located at the
rear of the overhead console. Notice:
Avoid directly touching
the video screen, as damage may
occur. See “Cleaning the Video
Screen” later in this section for
more information.
Remote Control
To use the remote control, aim it at
the transmitter window at the rear of
the overhead console and press the
desired button. Direct sunlight or
very bright light could affect the ability of the RSE transmitter to
receive signals from the remote
control. If the remote control does
not seem to be working, the
batteries might need to be replaced.
See
“Battery Replacement” later in
this section. Objects blocking the
line of sight could also affect the
function of the remote control.
If a CD or DVD is in the Radio DVD
slot, the remote control
Obutton
can be used to turn on the video
screen display and start the disc.
The radio can also turn on the video
screen display. See Operation on
page 7‑3 for more information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
Page 221 of 450

Black plate (41,1)Chevrolet Traverse Owner Manual - 2012
Infotainment System 7-41
Remote Control Buttons
O(Power):Press to turn the video
screen on and off.
P(Illumination): Press to turn the
remote control backlight on. The
backlight automatically times out
after seven to 10 seconds if no
other button is pressed while the
backlight is on.
v(Title): Press to return the DVD
to the main menu of the DVD. This
function could vary for each disc.
y(Main Menu): Press to access
the DVD menu. The DVD menu is
different on every DVD. Use the
navigation arrows to move the
cursor around the DVD menu. After
making a selection press the enter
button. This button only operates
when using a DVD.
n,q,p,o(Menu Navigation
Arrows): Use the arrow buttons to
navigate through a menu.
r(Enter): Press to select the
choice that is highlighted in
any menu.
z(Display Menu): Press to adjust
the brightness, screen display mode
(normal, full, or zoom), and display
the language menu.
q(Return): Press to exit the
current active menu and return to
the previous menu. This button
operates only when the display
menu or a DVD menu is active.
c(Stop): Press to stop playing,
rewinding, or fast forwarding a DVD.
Press twice to return to the
beginning of the DVD.
s(Play/Pause): Press to start
playing a DVD. Press while a DVD
is playing to pause it. Press again to
continue playing the DVD.
When the DVD is playing,
depending on the radio, play may
be slowed down by pressing
s
then[. The DVD continues playing
in a slow play mode. Depending on
the radio, perform reverse slow play
by pressing
sthenr. To cancel
slow play mode, press
sagain.
t(Previous Track/Chapter):
Press to return to the start of the
current track or chapter. Press again
to go to the previous track or
chapter. This button might not work
when the DVD is playing the
copyright information or the
previews.
u(Next Track/Chapter): Press to
go to the beginning of the next
chapter or track. This button might
not work when the DVD is playing
the copyright information or the
previews.
r(Fast Reverse): Press to
quickly reverse the DVD or CD. To
stop fast reversing a DVD video,
press
s. To stop fast reversing a
DVD audio or CD, release
r. This
button might not work when the
DVD is playing the copyright
information or the previews.
[(Fast Forward): Press to fast
forward the DVD or CD. To stop fast
forwarding a DVD video, press
s.
Page 222 of 450

Black plate (42,1)Chevrolet Traverse Owner Manual - 2012
7-42 Infotainment System
To stop fast forwarding a DVD audio
or CD, release
[. This button might
not work when the DVD is playing
the copyright information or the
previews.
e(Audio): Press to change audio
tracks on DVDs that have this
feature when the DVD is playing.
The format and content of this
function vary for each disc.
{(Subtitles): Press to turn ON/
OFF subtitles and to move through
subtitle options when a DVD is
playing. The format and content of
this function vary for each disc.
AUX (Auxiliary): Press to switch
the system between the DVD player
and an auxiliary source.
2(Camera): Press to change
camera angles on DVDs that have
this feature when a DVD is playing.
The format and content of this
function vary for each disc. 1 through 0 (Numeric Keypad):
The numeric keypad provides the
capability of direct chapter or track
number selection.
\(Clear):
Press within
three seconds after entering a
numeric selection, to clear all
numerical inputs.
}10 (Double Digit Entries): Press
to select chapter or track numbers
greater than nine. Press this button
before entering the number.
If the remote control becomes lost
or damaged, a new universal
remote control can be purchased.
If this happens, make sure the
universal remote control uses a
Toshiba
®code set. Battery Replacement
To change the remote control
batteries:
1. Slide the rear cover back on the
remote control.
2. Replace the two batteries in the compartment. Make sure that
they are installed correctly, using
the diagram on the inside of the
battery compartment.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.
Page 223 of 450

Black plate (43,1)Chevrolet Traverse Owner Manual - 2012
Infotainment System 7-43
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.
Page 224 of 450

Black plate (44,1)Chevrolet Traverse Owner Manual - 2012
7-44 Infotainment System
Tips and Troubleshooting Chart (cont.)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using the
L (left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen might display
one of the following:
Disc Load/Eject Error:This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged. Disc Region Error:
This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
the
ZEJECT button is pressed on
the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile
faxes, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.