2012 CHEVROLET SUBURBAN service

Black plate (28,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-28 Driving and Operating
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission, then you will be
able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with
an electronic shift lock release
system. The shift lock release is
designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park) with the shift lever
button fully released.
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN or ACC/
ACCESSORY and the regular
brake pedal is applied.The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See
Jump Starting on
page 10‑82 for more information.
To shift out of P (Park) use the
following:
1. Apply the brake pedal.
2. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park):
1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, press the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position. If you are still having a problem
shifting, then have the vehicle
serviced soon.
Parking over Things
That Burn
{WARNING
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Active Fuel Management®
Vehicles with V8 engines may have
Active Fuel Management™. This
system allows the engine to operate
on either all or half of its cylinders,
depending on the driving conditions.

Black plate (37,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Driving and Operating 9-37
Automatic Transfer Case
The transfer case knob is located to
the left of the instrument panel
cluster.
Use this dial to shift into and out of
four-wheel drive.
You can choose among five driving
settings:
Indicator lights in the switches show
you which setting you are in. The
indicator lights will come on briefly
when you turn on the ignition and
the last chosen setting will stay on.If the lights do not come on, you
should take the vehicle to your
dealer for service. An indicator light
will flash while shifting. It will stay on
when the shift is completed. If for
some reason the transfer case
cannot make a requested shift, it will
return to the last chosen setting.
2
m(Two-Wheel Drive High):
This
setting is used for driving in most
street and highway situations.
The front axle is not engaged in
two-wheel drive. This setting also
provides the best fuel economy.
AUTO (Automatic Four-Wheel
Drive): This setting is ideal for
use when road surface traction
conditions are variable. When
driving the vehicle in AUTO, the
front axle is engaged, and the
vehicle's power is sent to the front
and rear wheels automatically
based on driving conditions. Driving in this mode results in
slightly lower fuel economy than
Two-Wheel Drive High.
4
m(Four-Wheel Drive High):
Use
the Four-Wheel Drive High position
when you need extra traction, such
as on snowy or icy roads or in most
off-road situations. This setting also
engages your front axle to help
drive the vehicle. This is the best
setting to use when plowing snow.
4
n(Four-Wheel Drive Low): This
setting also engages the front axle
and delivers extra torque. You may
never need this setting. It sends
maximum power to all four wheels.
You might choose Four-Wheel Drive
Low if you are driving off-road in
deep sand, deep mud, deep snow,
and while climbing or descending
steep hills.

Black plate (38,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-38 Driving and Operating
The vehicle has StabiliTrak. Shifting
into Four-Wheel Drive Low will turn
Traction Control and StabiliTrak
off. SeeStabiliTrak
®System on
page 9‑45.
{WARNING
Shifting the transfer case to
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or someone else
could be seriously injured. Be
sure to set the parking brake
before placing the transfer case in
N (Neutral). See Parking Brake on
page 9‑44.
N (Neutral): Shift the vehicle's
transfer case to N (Neutral) only
when towing the vehicle. See
Recreational Vehicle Towing on
page 10‑87 orTowing the Vehicle
on page 10‑87 for more information.
If the SERVICE 4 WHEEL DRIVE
message stays on, you should
take the vehicle to your dealer for service. See
“SERVICE 4 WHEEL
DRIVE” message under
Transmission Messages on
page 5‑43.
Shifting Into Four-Wheel Drive
High or AUTO (Automatic
Four-Wheel Drive)
Turn the knob to the Four-Wheel
Drive High or AUTO position. This
can be done at any speed, except
when shifting from Four-Wheel
Drive Low. The indicator light will
flash while shifting. It will remain on
when the shift is completed.
Shifting Into Two-Wheel
Drive High
Turn the knob to the Two-Wheel
Drive High position. This can be
done at any speed, except when
shifting from Four-Wheel Drive Low.
See “Shifting Out of Four-Wheel
Drive Low” in this section for more
information. Shifting Into Four-Wheel
Drive Low
When Four-Wheel Drive Low is
engaged, vehicle speed should
be kept below 72 km/h (45 mph).
Extended high-speed operation
in 4L may damage or shorten the life
of the drivetrain.
To shift to the Four-Wheel Drive
Low position, the ignition must be in
ON/RUN and the vehicle must be
stopped or moving less than 5 km/h
(3 mph) with the transmission in
N (Neutral). The preferred method
for shifting into Four-Wheel Drive
Low is to have the vehicle moving
1.6 to 3.2 km/h (1 to 2 mph). Turn
the knob to the Four-Wheel Drive
Low position. You must wait for the
Four-Wheel Drive Low indicator light
to stop flashing and remain on
before shifting the transmission
into gear.

Black plate (42,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-42 Driving and Operating
You can choose among three
driving settings:
Indicator lights in the switch show
you which setting you are in. The
indicator lights will come on briefly
when you turn on the ignition and
the last chosen setting will stay on.
If the lights do not come on, you
should take the vehicle to your
dealer for service. An indicator light
will flash while shifting. It will stay on
when the shift is completed. If for
some reason the transfer case
cannot make a requested shift, it will
return to the last chosen setting.
2
m(Two-Wheel Drive High):This
setting is used for driving in most
street and highway situations.
The front axle is not engaged in
two-wheel drive. This setting also
provides the best fuel economy.
AUTO (Automatic Four-Wheel
Drive): This setting is ideal for
use when road surface traction
conditions are variable. When driving the vehicle in AUTO, the
front axle is engaged, and the
vehicle's power is sent to the front
and rear wheels automatically
based on driving conditions. Driving
in this mode results in slightly lower
fuel economy than Two-Wheel
Drive High.
4
m(Four-Wheel Drive High):
Use
the Four-Wheel Drive High position
when you need extra traction, such
as on snowy or icy roads or in most
off-road situations. This setting also
engages the front axle to help drive
the vehicle. This is the best setting
to use when plowing snow.
Service Four‐Wheel Drive
If the SERVICE 4 WHEEL DRIVE
message stays on, you should
take the vehicle to your dealer for
service. See “SERVICE 4 WHEEL
DRIVE” message under
Transmission Messages on
page 5‑43. Shifting Into Four-Wheel Drive
High or AUTO (Automatic
Four-Wheel Drive)
Turn the knob to the Four-Wheel
Drive High or AUTO position. This
can be done at any speed. The
indicator light will flash while
shifting. It will remain on when the
shift is completed.
Shifting Into Two-Wheel
Drive High
Turn the knob to the Two-Wheel
Drive High position. This can be
done at any speed. The indicator
light will flash while shifting. It
will remain on when the shift is
completed.
Excessively shifting the transfer
case into or out of the different
modes may cause the transfer case
to enter the shift protection mode.
This will protect the transfer case
from possible damage and will only
allow the transfer case to respond
to one shift per 10 seconds. The
transfer case may stay in this mode
for up to three minutes.

Black plate (46,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-46 Driving and Operating
If a DIC message appears, make
sure the StabiliTrak system has not
been turned off using the Traction
Control System (TCS)/StabiliTrak
button. Then turn the vehicle off,
wait 15 seconds, and then turn it
back on again to reset the system.
If any of the messages still appear
on the DIC, the vehicle should be
taken in for service. For more
information on the DIC messages,
seeRide Control System Messages
on page 5‑41.
The StabiliTrak light will flash on the
instrument panel cluster when the
system or the TSC feature is both
on and activated.
The system may be heard or felt
while it is working; this is normal.
The TCS/StabiliTrak button is
located on the instrument panel.
The traction control part of
StabiliTrak can be turned off by
pressing and releasing the TCS/
StabiliTrak button if both systems
(traction control and StabiliTrak)
were previously on.
To disable both TCS and
StabiliTrak, press and hold the
TCS/StabiliTrak button until the
StabiliTrak OFF light illuminates and the appropriate DIC message
displays. This will also disable the
TSC feature.
Traction control and StabiliTrak
can be turned on by pressing and
releasing the TCS/StabiliTrak button
if they are not automatically shut off
for any other reason. This will also
enable the TSC feature.
When the TCS or StabiliTrak system
is turned off, the StabiliTrak light
and the appropriate message will be
displayed on the DIC to warn the
driver. The vehicle will still have
brake-traction control when traction
control is off, but will not be able to
use the engine speed management
system. See
“Traction Control
Operation” next for more
information.
When the TCS has been turned off,
system noises may still be heard as
a result of the brake-traction control
coming on.

Black plate (48,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-48 Driving and Operating
StabiliTrak may also turn off
automatically if it determines that a
problem exists with the system.
If the problem does not clear itself
after restarting the vehicle, see your
dealer for service.
Non-hybrid vehicles with StabiliTrak
have a Trailer Sway Control (TSC)
feature. SeeTrailer Sway Control
(TSC) on page 9‑84.
Non-hybrid vehicles with StabiliTrak
have a Hill Start Assist (HSA)
feature. See Hill Start Assist (HSA)
on page 9‑44.
Adding non‐dealer accessories can
affect the vehicle's performance.
See Accessories and Modifications
on page 10‑3.Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but
when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.
Continuous Damping
Control (CDC)
This vehicle may have a continuous
damping control system called
Autoride
®. With this feature,
improved vehicle ride and handling
is provided under a variety of
passenger and loading conditions.
Autoride is fully automatic and
uses a computer controller to
continuously monitor vehicle speed,
wheel to body position, lift/dive,
and steering position of the vehicle.
The controller then sends signals
to each shock absorber to independently adjust the damping
level to provide the optimum
vehicle ride.
Autoride also interact with the tow/
haul mode that, when activated, will
provide additional control of the
shock absorbers. This additional
control results in better ride and
handling characteristics when the
vehicle is loaded or towing a trailer.
See
“Tow/Haul Mode” underTrailer
Towing on page 9‑70 for more
information.Automatic Level Control
The automatic level control rear
suspension is available on light‐duty
vehicles and comes as a part of the
Continuous Damping Control (CDC)
suspension, if equipped.
This type of level control is fully
automatic and will provide a better
leveled riding position as well as
better handling under a variety of
passenger and loading conditions.

Black plate (52,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-52 Driving and Operating
How the System Works
URPA comes on automatically when
the shift lever is moved into
R (Reverse). A single tone sounds
to indicate the system is working.
URPA operates only at speeds less
than 8 km/h (5 mph).
An obstacle is indicated by
audible beeps. The time between
the beeps gets shorter as the
vehicle approaches the obstacle.
A continuous tone is heard
when the distance is less than
30 cm (12 in).
To be detected, objects must be at
least 25 cm (10 in) off the ground
and below liftgate level. Objects
must also be within 2.5 m (8 ft) from
the rear bumper. This distance may
be less during warmer or humid
weather.
Turning the System On and Off
Press this button, located next to
the radio, to disable URPA.
The indicator light comes on and
PARK ASSIST OFF displays on the
Driver Information Center (DIC).
SeeObject Detection System
Messages on page 5‑40.
When the System Does Not
Seem to Work Properly
The following messages may be
displayed on the DIC:
SERVICE PARK ASSIST: this
message occurs, take the vehicle to
your dealer for repair. PARK ASSIST OFF:
This
message occurs if the driver
disables the system or if the
vehicle is driven above 8 km/h
(5 mph) in R (Reverse).
PARK ASST BLOCKED SEE
OWNERS MANUAL: This
message can occur under the
following conditions:
.The ultrasonic sensors are not
clean. Keep the rear bumper
free of mud, dirt, snow, ice,
slush, and frost. The message
may not clear until frost or ice
has melted all around and inside
the sensor.
.A trailer is attached to the
vehicle, or a bicycle or an object
hanging out of the liftgate during
the current or last drive cycle.
URPA will return to normal
operation after it is determined
the object is removed. This
could take a few drive cycles.
.A tow bar is attached to the
vehicle.

Black plate (54,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-54 Driving and Operating
If the turn signal is activated and a
vehicle is also detected on the same
side, the display will flash to give
you extra warning not to change
lanes.
At speeds greater then 32 km/h
(20 mph), SBZA displays may come
on when approaching or passing
other vehicles. SBZA displays may
come on when a passed vehicle
remains in or drops back into the
detection zone. SBZA can be
disabled through the Driver
Information Center (DIC). See
Driver Information Center (DIC) on
page 5‑26. If SBZA is disabled by
the driver, the SBZA mirror displays
will not light up.
When the System Does Not Seem
To Work Properly
Missed alerts can occur under
normal circumstances and will
increase in wet conditions. The
system does not need to be
serviced. SBZA is designed to
ignore stationary objects; however,
the system may occasionally lightup due to guard rails, signs, trees,
shrubs, and other stationary objects.
This is normal system operation, the
vehicle does not need service.
If the SBZA displays do not light up
when the system is on and vehicles
are in the blind zone, the system
may need service. Take the vehicle
to your dealer.
SBZA does not operate when the
SBZA sensors in the left or right
corners of the rear bumper are
covered with mud, dirt, snow, ice,
slush, or in heavy rainstorms. For
cleaning instructions, see
“Washing
the Vehicle” underExterior Care on
page 10‑93. If the DIC still displays
the SIDE BLIND ZONE SYS.
UNAVAILABLE message after
cleaning the bumper, see your
dealer.
The SBZA displays may remain on
if a trailer is attached to the vehicle,
or a bicycle or object is extending
out to either side of the vehicle. When SBZA is disabled for any
reason other than the driver turning
it off, it cannot be turned back on.
The SIDE BLIND ZONE ALERT ON
option will not be selectable if the
conditions for normal system
operation are not met.
SBZA Error Messages
The following messages may
appear in the DIC:
SIDE BLIND ZONE ALERT
SYSTEM OFF:
This message
indicates that the driver has turned
the system off.
SIDE BLIND ZONE SYS.
UNAVAILABLE: This message
indicates that the SBZA system
is disabled either because the
sensor is blocked and cannot detect
vehicles in your blind zone, or the
vehicle is passing through an open
field of view area, such as the
desert, where there is insufficient
data for operation. This message
may also activate during heavy rain
or due to road spray. The vehicle