
Black plate (45,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-45
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CDs, DVDs, or other
auxiliary sources. However, the rear
seat passengers can only control
the music sources the front seat
passengers are not listening to
(except on some radios where dual
control is allowed). For example,
rear seat passengers can control
and listen to a CD through the
headphones, while the driver listens
to the radio through the front
speakers. The rear seat passengers
have control of the volume for each
set of headphones.The radio functionality is controlled
by both the RSA and the front radio.
Only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
the band on the other system,
if they are both sourced to the radio.
The RSA functions operate even
when the main radio is off. The front
audio system will display the
headphone icon when the RSA is
on, and will disappear from the
display when it is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The audio system mutes the rear
speakers when the RSA audio is
active through the headphones.P(Power):
Press thePbutton to
turn the RSA on or off.
Volume: Turn this knob to increase
or to decrease the volume of the
wired headphones. The left knob
controls the left headphones and
the right knob controls the right
headphones.
SRCE (Source): Press this
button to switch between the radio
(AM/FM), XM™ (if equipped),
CD, and if the vehicle has these
features, DVD, front auxiliary, and
rear auxiliary.

Black plate (48,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-48 Infotainment System
When to Speak:A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through
the vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in‐vehicle Bluetooth system. See
Steering Wheel Controls on
page 5‑2 for more information.
b/g(Mute/Push To Talk): Press
to answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands‐Free
Calling, if equipped. See OnStar
Overview on page 14‑1 for more
information. Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone”
later in this section.

Black plate (49,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-49
Pairing a Phone
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Pair.”The system responds
with instructions and a four‐digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
the cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. After the
PIN is successfully entered, the
system prompts you to provide a
name for the paired cell phone.
This name will be used to
indicate which phones are
paired and connected to the
vehicle. The system responds with
“
successfully paired” after the
pairing process is complete.
6. Repeat Steps 1 through 5 to pair additional phones.
Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with “is connected”
after that phone name.
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “Listing All
Paired and Connected Phones.”
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” 3. Say
“Delete.” The system asks
which phone to delete.
4. Say the name of the phone you want to delete.
Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending
on which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“
connected.”
.If another cell phone is not
found, the original phone
remains connected.

Black plate (51,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-51
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the“List”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Directory.”
3. Say “Hands‐Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re‐dial: This command is used to
dial the last number used on the cell
phone. Using the
“Dial”or“Call”
Command
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number. To hear all of the numbers
recognized by the system, say
“Verify”
at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the
last digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re‐dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.

Black plate (7,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Climate Controls 8-7
H(Vent):Air is directed to the
instrument panel outlets.
)(Bi-Level): Air is divided
between the instrument panel and
floor outlets. Some air is directed
towards the windshield and side
window outlets.
6(Floor): Air is directed to the
floor outlets, with some to the
windshield, side window outlets,
and second row floor outlets. In this
mode, the system automatically
selects outside air.
-(Defog): This mode clears the
windows of fog or moisture. Air is
directed to the windshield, floor
outlets, and side window vents. In
this mode, the system turns off
recirculation and runs the air
conditioning compressor unless
the outside temperature is close to
freezing. The recirculation mode
cannot be selected while in the
defog mode.
0(Defrost): This mode removes
fog or frost from the windshield
more quickly. Air is directed to the
windshield and side window vents,
with some directed to the floor
vents. In this mode, the system
automatically forces outside air
into the vehicle and runs the air
conditioning compressor unless the
outside temperature is close to
freezing. The recirculation mode
cannot be selected while in the
defrost mode.
The passenger temperature
control cannot be activated while in
defrost mode. If the PASS button is
pressed, the button indicator flashes
three times and will not work. If the
passenger temperature buttons are
adjusted, the driver temperature
indicator changes. The passenger
temperature will not be displayed.
If vent, bi-level, or floor mode is
selected again, the climate control
system displays the previous
temperature settings. Do not drive the vehicle until all the
windows are clear.
#(Air Conditioning):
Press to
turn the air conditioning (A/C)
compressor on and off. An indicator
light comes on to show that the air
conditioning is on.
If this button is pressed when the
air conditioning compressor is
unavailable, the indicator flashes
three times and then turns off. If the air conditioning is on and the
outside temperature drops below a
temperature which is too cool for air
conditioning to be effective, the air
conditioning light turns off to show
that the air conditioning mode has
been canceled.
On hot days, open the windows long
enough to let hot inside air escape.
This helps to reduce the time it
takes for the vehicle to cool down.
It also helps the system to operate
more efficiently.

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
8-10 Climate Controls
Rear Climate Control System (Rear Climate
Control Only)
For vehicles with this system, the rear controls are three knobs located in
the headliner. The system can also be controlled with the front controls.
A. Fan Control
B. Temperature Control
C. Air Delivery Mode Control
REAR:Press the REAR button on
the front climate control system to
turn the rear climate control system
on or off. An indicator comes on
when the rear system is on. See
Climate Control Systems on
page 8‑1 orDual Automatic Climate
Control System on page 8‑4.
The rear system can also be turned
off by turning the rear fan knob
to the
9position. Mimic Mode:
This mode matches
the rear climate control to the front
climate control airflow settings.
It comes on when REAR is pressed
the first time.
Independent Mode: This mode
directs rear seating airflow
according to the settings of the rear
controls. It comes on when any rear
control is adjusted.
Temperature Control: Turn
clockwise or counterclockwise
to increase or decrease the
airflow temperature into the
passenger area.
Fan Control: Turn clockwise or
counterclockwise to increase or
decrease the fan speed.
Air Delivery Mode Control: Turn
clockwise or counterclockwise to
change the direction of the airflow.
H(Vent): Air is directed through
the headliner outlets.

Black plate (12,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
8-12 Climate Controls
The rear climate control system can
also be turned off by pressing and
holding the
Cbutton. To turn the
system on from the rear seats,
press any rear climate control
button, except the
Cbutton.
Mimic Mode: This mode matches
the rear climate control to the front
climate control airflow settings.
It comes on when REAR is pressed
the first time.
Independent Mode: This mode
directs rear seating airflow
according to the settings of the
rear controls.
To turn the system on from the
rear, press any rear climate control
button, except the
Cbutton.
Automatic Operation, If
Equipped
AUTO: Press the air delivery mode
button until this setting is selected to
control the inside temperature, air
delivery, and fan speed. AUTO
appears in the display when
automatic operation is active.
+ or −(Increase/Decrease
Temperature): Press the +
or −buttons to increase or
decrease the cabin temperature.
The rear control temperature
display will show the temperature
setting increasing or decreasing.
The display only indicates climate
control functions when the system is
in rear independent mode.
Manual Operation
D C(Fan Control): Press these
buttons on the rear seat audio
control panel to increase or
decrease the airflow. Pressing the
fan up button when the system is
off will turn the system on. The air
delivery mode will remain under
automatic control.
+ or −(Temperature Control):
Press these buttons to adjust
the temperature of the air flowing
into the passenger area. Press
the + button for warmer air and
press the −button for cooler air.
N(Air Delivery Mode Control):
Press the mode button to change
the direction of the airflow in the
vehicle. Repeatedly press the
button until the desired mode
appears on the display. Multiple
presses will cycle through the
delivery selections.

Black plate (25,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Driving and Operating 9-25
Notice:Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start
after 5‐10 seconds, especially in
very cold weather (below −18°C
or 0°F), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the way
to the floor and holding it there
as you hold the key in START
for up to a maximum of
15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool
down. When the engine starts,
let go of the key and accelerator. If the vehicle starts briefly but
then stops again, repeat these
steps. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
until the oil warms up and
lubricates all moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical
parts or accessories, you could
change the way the engine
operates. Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.Engine Heater
The engine coolant heater can
provide easier starting and better
fuel economy during engine
warm-up in cold weather conditions
at or below −18°C (0°F). Vehicles
with an engine heater should be
plugged in at least four hours before
starting. An internal thermostat in
the plug-end of the cord may exist
which will prevent engine coolant
heater operation at temperatures
above −18°C (0°F).
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap
the electrical cord. The cord
is secured to the Engine
Compartment Fuse Block with
a clip. Carefully remove the
wire tie which secures the
electrical cord. Do not cut the
electrical cord.