2012 CHEVROLET SILVERADO sat nav

Black plate (1,1)Chevrolet Silverado Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel(Base/Uplevel Version) . . . . . . 1-2
Instrument Panel (Premium Version) . . . . . . . . . . . 1-6
Initial Drive Information
Initial Drive Information . . . . . . . . 1-8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-8
Remote Vehicle Start . . . . . . . . . 1-8
Door Locks . . . . . . . . . . . . . . . . . . . 1-9
Windows . . . . . . . . . . . . . . . . . . . . . . 1-9
Seat Adjustment . . . . . . . . . . . . . 1-10
Memory Features . . . . . . . . . . . . 1-13
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-14
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-14
Safety Belts . . . . . . . . . . . . . . . . . . 1-15
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 1-15
Mirror Adjustment . . . . . . . . . . . . 1-16 Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-17
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . 1-17
Interior Lighting . . . . . . . . . . . . . . 1-17
Exterior Lighting . . . . . . . . . . . . . 1-18
Windshield Wiper/Washer . . . . 1-19
Climate Controls . . . . . . . . . . . . . 1-20
Transmission . . . . . . . . . . . . . . . . 1-22
Four-Wheel Drive . . . . . . . . . . . . 1-23Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-25
Satellite Radio . . . . . . . . . . . . . . . 1-26
Portable Audio Devices . . . . . . 1-26
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-27
Steering Wheel Controls . . . . . 1-27
Cruise Control . . . . . . . . . . . . . . . 1-28
Navigation System . . . . . . . . . . . 1-28
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 1-28
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-29
Ultrasonic Parking Assist . . . . 1-30
Power Outlets . . . . . . . . . . . . . . . 1-30
Universal Remote System . . . 1-30
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-31
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-33
Tire Pressure Monitor . . . . . . . . 1-33
Engine Oil Life System . . . . . . 1-34
Fuel E85 (85% Ethanol) . . . . . 1-34
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-34
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-35
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-35

Black plate (11,1)Chevrolet Silverado Owner Manual - 2012
Infotainment System 7-11
4(Information) (XM Satellite Radio
Service): For vehicles with XM,
press
4to display additional text
information related to the current
XM channel. If information is
available, the song title information
displays on the top line of the
display and artist information
displays on the bottom line.
When information is not available,
“NO INFO” displays.
Finding a Channel
BAND:Press to switch between
AM, FM, or XM™, if equipped.
f(Tune): Turn to manually select
an XM channel.
©SEEK: Press to go to the
previous XM channel.
¨SEEK: Press to go to the next
XM channel.
sREV: Press to go to the
previous XM category.
\FWD: Press to go to the next
XM category.
FAV (Favorites): Press to select
different favorites pages for stored
radio stations.
CAT (Category): The CAT button is
used to find XM channels when the
radio is in the XM mode.
Finding a Category (CAT)
Station
To find XM channels in a category:
1. Press the CAT button to display the category tabs. Continue
pressing the CAT button until the
desired category name displays.
.Radios with CD and DVD
can also navigate the
category list by pressing
the
\FWD or thesREV
buttons. 2. Press either of the two softkeys
below the desired category tab
to immediately tune to the first
XM station in that category.
To go to the previous or next XM
station in the selected category,
do one of the following:
.Turn thefknob.
.Press the softkey below
the right or left arrows in the
category tab.
.Press©SEEK or¨SEEK.
3. To exit the category search mode, press the FAV button or
BAND button to display the
favorites again.

Black plate (2,1)Chevrolet Silverado Owner Manual - 2012
9-2 Driving and Operating
Fuel Additives . . . . . . . . . . . . . . . 9-77
Fuel E85 (85% Ethanol) . . . . . 9-78
Filling the Tank . . . . . . . . . . . . . . 9-80
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-81
Towing
General Towing
Information . . . . . . . . . . . . . . . . . 9-82
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-82
Trailer Towing . . . . . . . . . . . . . . . . 9-86
Towing Equipment . . . . . . . . . . 9-102
Trailer Sway Control (TSC) . . . . . . . . . . . . . 9-114
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . 9-115
Adding a Snow Plow or Similar Equipment . . . . . . . . . 9-115
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . 9-119
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention
away from the road. Many local
governments have enacted laws
regarding driver distraction.
Become familiar with the local laws
in your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Black plate (1,1)Chevrolet Silverado Owner Manual - 2012
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-4
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users
(U.S. and Canada) . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (U.S. and Canada) . . . . . . . . . 13-7
Roadside Assistance Program (Mexico) . . . . . . . . . . . . . . . . . . . . 13-9
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-15
Service Publications Ordering Information . . . . . . 13-17
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-18
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-19
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-19
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
Event Data Recorders . . . . . . 13-20
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-20
Navigation System . . . . . . . . . 13-21
Radio Frequency Identification (RFID) . . . . . . . 13-21
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-21
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (5,1)Chevrolet Silverado Owner Manual - 2012
OnStar 14-5
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles.
Not all OnStar services are
available everywhere or on all
vehicles. For more information,
a full description of OnStar services,
system limitations, and OnStar
terms and conditions, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.