2012 CHEVROLET SILVERADO towing

Black plate (26,1)Chevrolet Silverado Owner Manual - 2012
10-26 Vehicle Care
Overheated Engine
Protection
Operating Mode
If an overheated engine condition
exists and the ENGINE POWER IS
REDUCED message displays, an
overheat protection mode which
alternates firing groups of cylinders
helps to prevent engine damage.
In this mode, a loss in power and
engine performance will be noticed.
This operating mode allows the
vehicle to be driven to a safe
place in an emergency. Driving
extended km (mi) and/or towing a
trailer in the overheat protection
mode should be avoided.
Notice:After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair.
The engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil
and reset the oil life system.
See Engine Oil on page 10‑7.
Engine Fan
If the vehicle has a clutched engine
cooling fan, when the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch disengages. This fan noise may also be heard
when starting the engine. It will go
away as the fan clutch partially
disengages.
If the vehicle has electric cooling
fans, the fans may be heard
spinning at low speed during most
everyday driving. The fans may
turn off if no cooling is required.
Under heavy vehicle loading, trailer
towing, high outside temperatures,
or operation of the air conditioning
system, the fans may change to
high speed and an increase in fan
noise may be heard. This is normal
and indicates that the cooling
system is functioning properly.
The fans will change to low speed
when additional cooling is no longer
required.

Black plate (97,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-97
Towing
Towing the Vehicle
Notice:To avoid damage, the
disabled vehicle should be towed
with all four wheels off the
ground. Care must be taken with
vehicles that have low ground
clearance and/or special
equipment. Always flatbed on a
car carrier.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing” in this
section.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home.
The two most common types of
recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly. Here are some important things to
consider before recreational vehicle
towing:.What is the towing capacity
of the towing vehicle?
Be sure to read the tow
vehicle manufacturer's
recommendations.
.What is the distance that will
be travelled? Some vehicles
have restrictions on how far and
how long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.

Black plate (98,1)Chevrolet Silverado Owner Manual - 2012
10-98 Vehicle Care
Dinghy Towing
Two-Wheel-Drive Vehicles
Notice:If the vehicle is towed
with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty. Do not
tow the vehicle with all four
wheels on the ground.
Two-wheel-drive vehicles
should not be towed with all
four wheels on the ground. Two-wheel-drive transmissions
have no provisions for internal
lubrication while being towed.
Four-Wheel-Drive Vehicles
Use the following procedure to
dinghy tow a four-wheel-drive
vehicle:
1. Position the vehicle being towed
behind the tow vehicle and shift
the transmission to P (Park).
2. Turn the engine off and firmly set the parking brake. 3. Securely attach the vehicle
being towed to the tow vehicle.
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
4. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9‑45 for the proper
procedure to select the Neutral
position for the vehicle.
5. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.

Black plate (99,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-99
6. Turn the ignition to LOCK/OFFand remove the key —the
steering wheel will still turn.
After towing, see “Shifting Out of
Neutral” underFour-Wheel Drive on
page 9‑45 for the proper procedure
to take the vehicle out of the Neutral
position.
Dolly Towing
Front Towing (Front Wheels Off
the Ground) –Two-Wheel-Drive
Vehicles
Notice: If a two-wheel drive
vehicle is towed with the rear
wheels on the ground, the
transmission could be damaged.
The repairs would not be covered
by the vehicle warranty. Never
tow the vehicle with the rear
wheels on the ground.
Two-wheel-drive vehicles should not
be towed with the rear wheels on
the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
To dolly tow a two‐wheel‐drive
vehicle, the vehicle must be towed
with the rear wheels on the dolly.
See “Rear Towing (Rear Wheels Off
the Ground)” later in this section for
more information. Front Towing (Front Wheels Off
the Ground)
–Four-Wheel-Drive
Vehicles
Use the following procedure to dolly
tow a four-wheel-drive vehicle from
the front:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.

Black plate (100,1)Chevrolet Silverado Owner Manual - 2012
10-100 Vehicle Care
3. Shift the transmission toP (Park).
4. Firmly set the parking brake.
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
5. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position. 6. Secure the vehicle to the dolly
following the manufacturer's
instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9‑45 for the proper
procedure to select the neutral
position for the vehicle.
8. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
9. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
Neutral” underFour-Wheel Drive on
page 9‑45.
Rear Towing
(Rear Wheels Off the Ground)
Two‐Wheel‐Drive Vehicles
Use the following procedure to dolly
tow a two-wheel-drive vehicle from
the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.

Black plate (101,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-101
3. Firmly set the parking brake.See Parking Brake on
page 9‑60.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF. Four‐Wheel‐Drive Vehicles
Use the following procedure to dolly
tow a four-wheel-drive vehicle from
the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake on
page 9‑60.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
7. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9‑45 for the proper
procedure to select the neutral
position for the vehicle.
8. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
Neutral” underFour-Wheel Drive on
page 9‑45.

Black plate (2,1)Chevrolet Silverado Owner Manual - 2012
11-2 Service and Maintenance
Notice:Damage caused by
improper maintenance can lead to
costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions. Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
The Additional Required Services
‐
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
on page 9‑17.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel.
See Recommended Fuel on
page 9‑76.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Normal chart. The Additional Required Services
‐
Severe are for vehicles that are:
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Severe chart.

Black plate (8,1)Chevrolet Silverado Owner Manual - 2012
13-8 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where
your trip was started to
qualify. General Motors of