2012 CHEVROLET SILVERADO service

Black plate (11,1)Chevrolet Silverado Owner Manual - 2012
Driving and Operating 9-11
{WARNING
Driving on frozen lakes, ponds,
or rivers can be dangerous. Ice
conditions vary greatly and the
vehicle could fall through the ice;
you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{WARNING
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream
and you and your passengers
could drown. If it is only shallow
water, it can still wash away the
ground from under your tires.
Traction could be lost, and the
vehicle could roll over. Do not
drive through rushing water.Notice:
Do not drive through
standing water if it is deep
enough to cover the wheel hubs,
axles or exhaust pipe. Deep water
can damage the axle and other
vehicle parts.
If the standing water is not too deep,
drive slowly through it. At faster
speeds, water splashes on the
ignition system and the vehicle can
stall. Stalling can also occur if you
get the exhaust pipe under water.
While the exhaust pipe is under
water, you will not be able to start
the engine. When going through
water, the brakes get wet, and it
might take longer to stop. See
Driving on Wet Roads.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody
or chassis, or under the hood.
These accumulations can be a
fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance
service is required. Refer to the
Maintenance Schedule for more
information.

Black plate (13,1)Chevrolet Silverado Owner Manual - 2012
Driving and Operating 9-13
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing
down and they could get so hot
that they would not work well.
You would then have poor braking
or even none going down a hill.
(Continued)
WARNING (Continued)
You could crash. Always have the
engine running and the vehicle in
gear when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills,
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.

Black plate (28,1)Chevrolet Silverado Owner Manual - 2012
9-28 Driving and Operating
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the
vehicle is moving. After shifting
to neutral, continue to firmly
apply the brakes and steer the
vehicle to a safe location.
3. Come to a complete stop. Shift to P (Park) with an
automatic transmission,
or Neutral with a manual
transmission. Turn the ignition
to LOCK/OFF.
4. Set the parking brake. See Parking Brake on page 9‑60.{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled
over, and must be shut off while
driving, turn the ignition to
ACC/ACCESSORY.
On vehicles with an automatic
transmission, the shift lever
must be in P (Park) to turn the
ignition switch to LOCK/OFF.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service. Notice:
Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
B (ACC/ACCESSORY): This
position lets things like the radio
and the windshield wipers operate
while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. This position
can also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.

Black plate (35,1)Chevrolet Silverado Owner Manual - 2012
Driving and Operating 9-35
Shifting out of Park
This vehicle is equipped with
an electronic shift lock release
system. The shift lock release is
designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park) with the shift lever
button fully released.
.Prevent movement of the shift
lever out of P (Park), unless
the ignition is in ON/RUN or
ACC/ACCESSORY and the
regular brake pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting on
page 10‑92 for more information. To shift out of P (Park) use the
following:
1. Apply the brake pedal.
2. Move the shift lever to the
desired position.
If you still are unable to shift out of
P (Park):
1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, press the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, then have the vehicle
serviced soon.
Parking (Manual
Transmission)
If the vehicle has a manual
transmission, before you get out of
the vehicle, move the shift lever into
R (Reverse), and firmly apply the
parking brake. Once the shift lever
has been placed into R (Reverse)
with the clutch pedal pressed in,
turn the ignition key to LOCK/OFF,
remove the key and release the
clutch.
If you are parking on a hill, or if the
vehicle is pulling a trailer, see
Driving Characteristics and Towing
Tips on page 9‑82.
Parking over Things
That Burn
{WARNING
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.

Black plate (50,1)Chevrolet Silverado Owner Manual - 2012
9-50 Driving and Operating
Electronic Transfer Case
The transfer case knob is located
next to the steering column.
Use the dial to shift into and out of
four-wheel drive.
Recommended Transfer Case Settings
Driving ConditionsTransfer Case Settings
2m 4m4n N
Normal YES Severe YES
Extreme YES
Vehicle in Tow* YES
*See Recreational Vehicle Towing on page 10‑97 orTowing the Vehicle on
page 10‑97.
You can choose among four driving
settings:
Indicator lights in the dial show
which setting you are in. The
indicator lights will come on briefly
when you turn on the ignition and
one will stay on. If the lights do not
come on, you should take the
vehicle to your dealer for service.
An indicator light flashes while
shifting the transfer case and remains illuminated when the shift
is complete. If for some reason
the transfer case cannot make a
requested shift, it will return to the
last chosen setting.
2
m(Two-Wheel Drive High):
This setting is used for driving in
most street and highway situations.
The front axle is not engaged in
Two-Wheel Drive. This setting also
provides the best fuel economy.

Black plate (51,1)Chevrolet Silverado Owner Manual - 2012
Driving and Operating 9-51
4m(Four-Wheel Drive High):Use
the Four-Wheel Drive High position
when extra traction is needed, such
as on snowy or icy roads or in most
off-road situations. This setting also
engages the front axle to help drive
the vehicle. This is the best setting
to use when plowing snow.
4
n(Four-Wheel Drive Low):
This setting also engages the front
axle and delivers extra torque.
You may never need this setting.
It sends maximum power to all
four wheels. You might choose
Four-Wheel Drive Low while driving
off-road in deep sand, deep mud,
deep snow, and while climbing or
descending steep hills.
If the vehicle has StabiliTrak
®,
shifting into Four-Wheel Drive Low
will turn Traction Control and
StabiliTrak off. See StabiliTrak
®
System on page 9‑62.
{WARNING
Shifting the transfer case to
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or someone
else could be seriously injured.
Be sure to set the parking brake
before placing the transfer case in
N (Neutral). SeeParking Brake on
page 9‑60.
N (Neutral): Shift the vehicle's
transfer case to N (Neutral) only
when towing the vehicle. See
Recreational Vehicle Towing on
page 10‑97 orTowing the Vehicle
on page 10‑97 for more information.
If the SERVICE 4 WHEEL DRIVE
message stays on, you should
take the vehicle to your dealer
for service. See “SERVICE
4 WHEEL DRIVE message”
under Transmission Messages on
page 5‑50. Shifting Into Two-Wheel
Drive High
Turn the knob to the Two-Wheel
Drive High position. This can be
done at any speed, except when
shifting from Four-Wheel Drive Low.
See
“Shifting Out of Four-Wheel
Drive Low” for more information.
Shifting Into Four-Wheel
Drive Low
When Four-Wheel Drive Low is
engaged, vehicle speed should be
kept below 72 km/h (45 mph).
Extended high-speed operation in
Four-Wheel Drive Low may damage
or shorten the life of the drivetrain.
To shift to the Four-Wheel Drive
Low position, the ignition must be in
ON/RUN and the vehicle must be
stopped or moving less than 5 km/h
(3 mph) with the transmission in
N (Neutral). The preferred method
for shifting into Four-Wheel Drive
Low is to have the vehicle moving
1.6 to 3.2 km/h (1 to 2 mph).

Black plate (54,1)Chevrolet Silverado Owner Manual - 2012
9-54 Driving and Operating
4. Release the parking brake priorto moving the vehicle.
Notice: Shifting the transmission
into gear before the requested
mode indicator light has stopped
flashing could damage the
transfer case. To help avoid
damaging the vehicle, always wait
for the mode indicator lights to
stop flashing before shifting the
transmission into gear.
5. Start the engine and shift the transmission to the desired
position.
Excessively shifting the transfer
case into or out of the different
modes may cause the transfer case
to enter the shift protection mode.
This will protect the transfer case
from possible damage and will only
allow the transfer case to respond
to one shift per 10 seconds.
The transfer case may stay in this
mode for up to three minutes.Automatic Transfer Case
The transfer case knob is located
next to the steering column.
Use the dial to shift into and out of
Four-Wheel Drive.
You can choose among five driving
settings:
Indicator lights in the dial show
which setting you are in. The
indicator lights will come on briefly
when you turn on the ignition and
one will stay on. If the lights do not
come on, you should take the
vehicle to your dealer for service. An indicator light will flash while
shifting the transfer case. It will
remain illuminated when the shift is
complete. If for some reason the
transfer case cannot make a
requested shift, it will return to the
last chosen setting.
2
m(Two-Wheel Drive High):
This setting is used for driving in
most street and highway situations.
The front axle is not engaged in
Two-Wheel Drive. This setting also
provides the best fuel economy.
AUTO (Automatic Four-Wheel
Drive): This setting is ideal for
use when road surface traction
conditions are variable. When
driving the vehicle in AUTO, the
front axle is engaged, but the
vehicle's power is sent only to
the front and rear wheels
automatically based on driving
conditions. Driving in this mode
results in slightly lower fuel
economy than Two-Wheel
Drive High.

Black plate (55,1)Chevrolet Silverado Owner Manual - 2012
Driving and Operating 9-55
4m(Four-Wheel Drive High):
Use the Four-Wheel Drive High
position when extra traction is
needed, such as on snowy or icy
roads or in most off-road situations.
This setting also engages the front
axle to help drive the vehicle.
This is the best setting to use when
plowing snow.
4
n(Four-Wheel Drive Low): This
setting also engages the front axle
and delivers extra torque. You may
never need this setting. It sends
maximum power to all four wheels.
You might choose Four-Wheel Drive
Low if you are driving off-road in
deep sand, deep mud, deep snow,
and while climbing or descending
steep hills.
If the vehicle has StabiliTrak
®,
shifting into Four-Wheel Drive Low
will turn Traction Control and
StabiliTrak off. See StabiliTrak
®
System on page 9‑62.
{WARNING
Shifting the transfer case to
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or someone
else could be seriously injured.
Be sure to set the parking brake
before placing the transfer case in
N (Neutral). SeeParking Brake on
page 9‑60.
N (Neutral): Shift the vehicle's
transfer case to N (Neutral) only
when towing the vehicle. See
Recreational Vehicle Towing on
page 10‑97 orTowing the Vehicle
on page 10‑97 for more information.
If the SERVICE 4 WHEEL DRIVE
message stays on, you should
take the vehicle to your dealer
for service. See “SERVICE
4 WHEEL DRIVE message”
under Transmission Messages on
page 5‑50. Shifting Into Four-Wheel Drive
High or AUTO (Automatic
Four-Wheel Drive)
Turn the knob to the Four-Wheel
Drive High or AUTO position. This
can be done at any speed, except
when shifting from Four-Wheel
Drive Low. The indicator light will
flash while shifting. It will remain on
when the shift is completed.
Shifting Into Two-Wheel
Drive High
Turn the knob to the Two-Wheel
Drive High position. This can be
done at any speed, except when
shifting from Four-Wheel Drive Low.
The indicator light will flash while
shifting. It will remain on when the
shift is completed.