2012 CHEVROLET SILVERADO service

Black plate (8,1)Chevrolet Silverado Owner Manual - 2012
7-8 Infotainment System
Adjusting the Speakers
(Balance/Fade) (All Except
AM-FM Radio and Radio
with CD)
BAL/FADE (Balance/Fade):
To adjust the balance or fade:
1. Press the
fknob until the
speaker control tabs display.
2. Highlight the desired speaker control tab by doing one of the
following:
.Press thefknob..Press the softkey under the
desired tab.
3. Adjust the setting by doing one of the following:
.Turn thefknob clockwise
or counterclockwise.
.Press the¨SEEK,
or
©SEEK.
.Press the\FWD,
or
sREV. To quickly adjust all speaker and
tone controls to the middle position,
press the
fknob for more than
two seconds.
If the Rear Seat Audio (RSA) is
turned on, the radio disables FADE
and mutes the rear speakers.
Radio Messages
Calibration Error: The audio
system has been calibrated for
the vehicle from the factory.
If Calibration Error displays, it
means that the radio has not been
configured properly for the vehicle
and it must be returned to your
dealer for service.
Locked or Loc: One of these
messages will display when the
THEFTLOCK
®system has locked
up the radio. Take the vehicle to
your dealer for service.
If any error occurs repeatedly or
if an error cannot be corrected,
contact your dealer.
Radio
AM-FM Radio
Radio Data System (RDS)
For radios with the Radio Data
System (RDS) feature, it only works
with FM stations that broadcast
RDS information. This system relies
upon receiving specific information
from these stations and only works
when the information is available.
While the radio is tuned to an
FM-RDS station, the station name
or call letters will display. In rare
cases, a radio station could
broadcast incorrect information that
causes the radio features to work
improperly. If this happens, contact
the radio station.
4(Information) (RDS Features):
For vehicles with RDS features,
press
4to display additional text
information related to the current
FM-RDS station. If information is
available, the song title information
displays on the top line of the

Black plate (10,1)Chevrolet Silverado Owner Manual - 2012
7-10 Infotainment System
Setting Preset Stations
To store presets:
1. Tune to a radio station.
2. Press and hold one of thesix numbered pushbuttons for
three seconds until a beep
sounds.
3. Repeat Steps 1 and 2 to store additional radio stations.
Storing a Radio Station as a
Favorite
To store a station as a favorite:
1. Tune to a radio station.
2. Press the FAV button to display the page where the station will
be stored.
3. Press and hold one of the six softkeys until a beep sounds.
4. Repeat Steps 1 through 3 to store additional radio stations. The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages:
1. Press the MENU button.
2. Press the softkey located below
the FAV 1-6 tab.
3. Select the number of favorites pages by pressing the softkey
located below the displayed
page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin
the process of programming
favorites.Satellite Radio
XM™ Satellite Radio Service
XM is a satellite radio service
based in the 48 contiguous
United States and 10 Canadian
provinces. XM Satellite Radio has a
wide variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A service fee is required to receive
the XM service. If the service needs
to be reactivated, the radio will
display “No Subscription Please
Renew on channel XM1.”
For more information, contact
XM at www.xmradio.com or
1-800-929-2100 in the U.S.,
and www.xmradio.ca or
1-877-438-9677 in Canada.

Black plate (11,1)Chevrolet Silverado Owner Manual - 2012
Infotainment System 7-11
4(Information) (XM Satellite Radio
Service): For vehicles with XM,
press
4to display additional text
information related to the current
XM channel. If information is
available, the song title information
displays on the top line of the
display and artist information
displays on the bottom line.
When information is not available,
“NO INFO” displays.
Finding a Channel
BAND:Press to switch between
AM, FM, or XM™, if equipped.
f(Tune): Turn to manually select
an XM channel.
©SEEK: Press to go to the
previous XM channel.
¨SEEK: Press to go to the next
XM channel.
sREV: Press to go to the
previous XM category.
\FWD: Press to go to the next
XM category.
FAV (Favorites): Press to select
different favorites pages for stored
radio stations.
CAT (Category): The CAT button is
used to find XM channels when the
radio is in the XM mode.
Finding a Category (CAT)
Station
To find XM channels in a category:
1. Press the CAT button to display the category tabs. Continue
pressing the CAT button until the
desired category name displays.
.Radios with CD and DVD
can also navigate the
category list by pressing
the
\FWD or thesREV
buttons. 2. Press either of the two softkeys
below the desired category tab
to immediately tune to the first
XM station in that category.
To go to the previous or next XM
station in the selected category,
do one of the following:
.Turn thefknob.
.Press the softkey below
the right or left arrows in the
category tab.
.Press©SEEK or¨SEEK.
3. To exit the category search mode, press the FAV button or
BAND button to display the
favorites again.

Black plate (13,1)Chevrolet Silverado Owner Manual - 2012
Infotainment System 7-13
3. Select the number of favoritespages by pressing the softkey
located below the displayed
page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin
the process of programming
favorites.
XM Radio Messages
XL (Explicit Language
Channels): These channels,
or any others, can be blocked at a
customer's request, by calling
1-800-929-2100 in the U.S. and
1-877-438-9677 in Canada.
XM Updating: The encryption
code in the receiver is being
updated, and no action is required.
This process should take no longer
than 30 seconds. No XM Signal:
The system is
functioning correctly, but the vehicle
is in a location that is blocking the
XM signal. When the vehicle is
moved into an open area, the signal
should return.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed.
This message should disappear
shortly.
Channel Off Air: This channel is
not currently in service. Tune in to
another channel.
Channel Unauth: This channel is
blocked or cannot be received with
your XM subscription package.
Channel Unavail: This previously
assigned channel is no longer
assigned. Tune to another station.
If this station was one of the
presets, choose another station
for that preset button. No Artist Info:
No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this
time on this channel. The system
is working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly.
No Subscription Please Renew:
The XM subscription needs to
be reactivated. Contact XM at
www.xmradio.com or call
1-800-929-2100 in the U.S.
and www.xmradio.ca or call
1-877-438-9677 in Canada.

Black plate (14,1)Chevrolet Silverado Owner Manual - 2012
7-14 Infotainment System
CAT Not Found:There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the
XM Radio eight‐digit radio ID label.
This label is needed to activate the
service.
Unknown: If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.
Check Antenna: If this message
does not clear within a short period
of time, the receiver or antenna
could have a fault. Consult with your
dealer. Check XM Receivr:
If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 mi). Although
the radio has a built-in electronic
circuit that automatically works to
reduce interference, some static
can occur, especially around tall
buildings or hills, causing the sound
to fade in and out.

Black plate (15,1)Chevrolet Silverado Owner Manual - 2012
Infotainment System 7-15
XM™Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as
with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This interference causes an
increased level of static while
listening to the radio. If static is
received while listening to the radio,
unplug the cellular phone and
turn it off.
Fixed Mast Antenna
The fixed mast antenna can
withstand most car washes without
being damaged as long as it is
securely attached to the base.
If the mast becomes slightly bent,
straighten it out by hand. If the mast
is badly bent, replace it.
Occasionally check to make sure
the antenna is tightened to its base.
If tightening is required, tighten
by hand until fully seated plus
one quarter turn.
Satellite Radio Antenna
The XM Satellite Radio antenna is
located on the roof of the vehicle.
Keep the antenna clear of
obstructions for clear radio
reception.
If the vehicle has a sunroof, the
performance of the XM system
(if equipped) may be affected if the
sunroof is open.

Black plate (57,1)Chevrolet Silverado Owner Manual - 2012
Infotainment System 7-57
Once connected, the person called
will be heard through the audio
speakers.
Using the“Re‐dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three‐way call.” 3. Use the dial or call command to
dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un‐mute call.”

Black plate (6,1)Chevrolet Silverado Owner Manual - 2012
9-6 Driving and Operating
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions.
But skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and quickly
steer the way you want the
vehicle to go. The vehicle may
straighten out. Be ready for a
second skid if it occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle
speed by shifting to a lower
gear. Any sudden changes
could cause the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
Four-wheel-drive vehicles can be
used for off-road driving. Vehicles
without four-wheel drive and
vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR)
tires must not be driven off-road
except on a level, solid surface.
To contact the tire manufacturer for
more information about the original
equipment tires, see the Limited
Warranty and Owner Assistance
Information manual. Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed.
{WARNING
When driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear safety belts.
Before Driving Off-Road
.Have all necessary maintenance
and service work completed.
.Fuel the vehicle, fill fluid levels,
and check inflation pressure in
all tires, including the spare,
if equipped.