
Black plate (52,1)Chevrolet Silverado Owner Manual - 2012
7-52 Infotainment System
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system
can interact with many cell phones,
allowing:
.Placement and receipt of calls
in a hands-free mode.
.Sharing of the cell phone’s
address book or contact list
with the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list.
See “Voice Pass-Thru” in this
section for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or
too often could cause a crash
resulting in injury or death.
Focus your attention on driving. A Bluetooth system can use a
Bluetooth‐capable cell phone with a
Hands‐Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.

Black plate (2,1)Chevrolet Silverado Owner Manual - 2012
9-2 Driving and Operating
Fuel Additives . . . . . . . . . . . . . . . 9-77
Fuel E85 (85% Ethanol) . . . . . 9-78
Filling the Tank . . . . . . . . . . . . . . 9-80
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-81
Towing
General Towing
Information . . . . . . . . . . . . . . . . . 9-82
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-82
Trailer Towing . . . . . . . . . . . . . . . . 9-86
Towing Equipment . . . . . . . . . . 9-102
Trailer Sway Control (TSC) . . . . . . . . . . . . . 9-114
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . 9-115
Adding a Snow Plow or Similar Equipment . . . . . . . . . 9-115
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . 9-119
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention
away from the road. Many local
governments have enacted laws
regarding driver distraction.
Become familiar with the local laws
in your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Black plate (6,1)Chevrolet Silverado Owner Manual - 2012
9-6 Driving and Operating
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions.
But skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and quickly
steer the way you want the
vehicle to go. The vehicle may
straighten out. Be ready for a
second skid if it occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle
speed by shifting to a lower
gear. Any sudden changes
could cause the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
Four-wheel-drive vehicles can be
used for off-road driving. Vehicles
without four-wheel drive and
vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR)
tires must not be driven off-road
except on a level, solid surface.
To contact the tire manufacturer for
more information about the original
equipment tires, see the Limited
Warranty and Owner Assistance
Information manual. Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed.
{WARNING
When driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear safety belts.
Before Driving Off-Road
.Have all necessary maintenance
and service work completed.
.Fuel the vehicle, fill fluid levels,
and check inflation pressure in
all tires, including the spare,
if equipped.

Black plate (8,1)Chevrolet Silverado Owner Manual - 2012
9-8 Driving and Operating
Driving on Hills
Driving safely on hills requires good
judgment and an understanding of
what the vehicle can and cannot do.
{WARNING
If the vehicle has the two‐speed
automatic transfer case, shifting
the transfer case to N (Neutral)
can cause your vehicle to roll
even if the transmission is in
P (Park) for an automatic
transmission or any gear position
for a manual transmission. This is
because the N (Neutral) position
on the transfer case overrides the
transmission. You or someone
else could be injured. If leaving
the vehicle, set the parking brake
and shift the transmission to
P (Park) for an automatic
transmission or any gear position
for a manual transmission.
Shift the transfer case to any
position but N (Neutral).Before driving on a hill, assess
the steepness, traction, and
obstructions. If the terrain ahead
cannot be seen, get out of the
vehicle and walk the hill before
driving further.
When driving on hills:.Use a low gear and keep a firm
grip on the steering wheel.
.Maintain a slow speed.
.When possible, drive straight up
or down the hill.
.Slow down when approaching
the top of the hill.
.Use headlamps even during the
day to make the vehicle more
visible.
{WARNING
Driving to the top of a hill at high
speed can cause an accident.
There could be a drop-off,
embankment, cliff, or even
another vehicle. You could be
seriously injured or killed. As you
near the top of a hill, slow down
and stay alert.
.Never go downhill forward or
backward with either the
transmission or transfer case in
N (Neutral). The brakes could
overheat and you could lose
control.
{WARNING
If the vehicle has the two‐speed
automatic transfer case, shifting
the transfer case to N (Neutral)
can cause your vehicle to roll
(Continued)

Black plate (10,1)Chevrolet Silverado Owner Manual - 2012
9-10 Driving and Operating
3. If the vehicle cannot be restartedafter stalling, set the parking
brake, shift an automatic
transmission into P (Park) or a
manual transmission into
1 (First), and turn the vehicle off.
3.1. Leave the vehicle and
seek help.
3.2. Stay clear of the path the vehicle would take if it
rolled downhill.
.Avoid turns that take the vehicle
across the incline of the hill.
A hill that can be driven straight
up or down might be too steep to
drive across. Driving across an
incline puts more weight on the
downhill wheels which could
cause a downhill slide or a
rollover.
.Surface conditions can be a
problem. Loose gravel, muddy
spots, or even wet grass can
cause the tires to slip sideways,
downhill. If the vehicle slips sideways, it can hit something
that will trip it
–a rock, a rut,
etc. –and roll over.
.Hidden obstacles can make the
steepness of the incline more
severe. If a rock is driven across
with the uphill wheels, or if the
downhill wheels drop into a rut
or depression, the vehicle can tilt
even more.
.If an incline must be driven
across, and the vehicle starts to
slide, turn downhill. This should
help straighten out the vehicle
and prevent the side slipping.
{WARNING
Getting out of the vehicle on the
downhill side when stopped
across an incline is dangerous.
If the vehicle rolls over, you could
be crushed or killed. Always get
out on the uphill side of the
vehicle and stay well clear of the
rollover path.
Driving in Mud, Sand, Snow,
or Ice
Use a low gear when driving in
mud –the deeper the mud, the
lower the gear. Keep the vehicle
moving to avoid getting stuck.
Traction changes when driving on
sand. On loose sand, such as on
beaches or sand dunes, the tires
tend to sink into the sand. This
affects steering, accelerating, and
braking. Drive at a reduced speed
and avoid sharp turns or abrupt
maneuvers.
Traction is reduced on hard packed
snow and ice and it is easy to lose
control. Reduce vehicle speed
when driving on hard packed snow
and ice.

Black plate (12,1)Chevrolet Silverado Owner Manual - 2012
9-12 Driving and Operating
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.(Continued)
WARNING (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous.
Water can build up under the
vehicle's tires so they actually ride
on the water. This can happen if the
road is wet enough and you are
going fast enough. When the
vehicle is hydroplaning, it has little
or no contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑54.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.

Black plate (14,1)Chevrolet Silverado Owner Manual - 2012
9-14 Driving and Operating
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The
Antilock Brake System (ABS)
on page 9‑58 improves vehicle
stability during hard stops on
slippery roads, but apply the brakes
sooner than when on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on slippery
surfaces.
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use the Roadside
Assistance Program (U.S. and
Canada) on page 13‑7 orRoadside
Assistance Program (Mexico) on
page 13‑9. To get help and keep
everyone in the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled.
It can cause unconsciousness
and even death.
(Continued)

Black plate (16,1)Chevrolet Silverado Owner Manual - 2012
9-16 Driving and Operating
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See“Rocking Your Vehicle to Get
It Out” later in this section.
If the vehicle has a traction system,
it can often help to free a stuck
vehicle. Refer to the vehicle's
traction system in the Index. If stuck
too severely for the traction system
to free the vehicle, turn the traction
system off and use the rocking
method.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 55 km/h (35 mph). For information about using tire
chains on the vehicle, see
Tire
Chains on page 10‑78.
Rocking Your Vehicle to Get
It Out
Turn the steering wheel left and
right to clear the area around the
front wheels. For four-wheel-drive
vehicles, shift into Four‐Wheel High.
For vehicles with StabiliTrak
®,
turn the traction control part of the
system off. Shift back and forth
between R (Reverse) and a forward
gear, or with a manual transmission,
between 1 (First) or 2 (Second) and
R (Reverse), spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear. Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries,
it might need to be towed out.
Recovery hooks can be used,
if the vehicle has them. If the
vehicle does need to be towed out,
see
Towing the Vehicle on
page 10‑97.
Recovery Hooks
{WARNING
Never pull on recovery hooks
from the side. The hooks could
break and you and others could
be injured. When using recovery
hooks, always pull the vehicle
straight out.