Black plate (20,1)Chevrolet Silverado Owner Manual - 2012
10-20 Vehicle Care
Engine Coolant
The cooling system in the vehicle is
filled with DEX-COOL®engine
coolant. This coolant is designed to
remain in the vehicle for 5 years or
240 000 km (150,000 mi), whichever
occurs first.
The following explains the cooling
system and how to check and add
coolant when it is low. If there is a
problem with engine overheating,
see Engine Overheating on
page 10‑23.
What to Use
{WARNING
Adding only plain water or some
other liquid to the cooling system
can be dangerous. Plain water
and other liquids, can boil before
the proper coolant mixture will.
(Continued)
WARNING (Continued)
The coolant warning system is set
for the proper coolant mixture.
With plain water or the wrong
mixture, the engine could get too
hot but you would not get the
overheat warning. The engine
could catch fire and you or
others could be burned. Use a
50/50 mixture of clean, drinkable
water and DEX-COOL coolant.
Use a 50/50 mixture of clean,
drinkable water and DEX-COOL
coolant. If using this mixture,
nothing else needs to be added.
This mixture:
.Gives freezing protection down
to −37°C (−34°F), outside
temperature
.Gives boiling protection up to
129°C (265°F), engine
temperature
.Protects against rust and
corrosion
.Will not damage aluminum parts
.Helps keep the proper engine
temperature
Notice: If an improper coolant
mixture is used, the engine could
overheat and be badly damaged.
The repair cost would not be
covered by the vehicle warranty.
Too much water in the mixture
can freeze and crack the engine,
radiator, heater core, and other
parts.
Notice: If extra inhibitors and/or
additives are used in the vehicle
cooling system, the vehicle
could be damaged. Use only
the proper mixture of the
engine coolant listed in this
manual for the cooling system.
See Recommended Fluids and
Lubricants on page 11‑13 for
more information.
Black plate (31,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-31
After work is done on the brake
hydraulic system, make sure the
level is above the MIN but not over
the MAX mark.
What to Add
Use only new DOT 3 brake fluid
from a sealed container. See
Recommended Fluids and
Lubricants on page 11‑13.
Always clean the brake fluid
reservoir cap and the area around
the cap before removing it. This
helps keep dirt from entering the
reservoir.
{WARNING
With the wrong kind of fluid in the
brake hydraulic system, the
brakes might not work well. This
could cause a crash. Always use
the proper brake fluid.Notice
.Using the wrong fluid can
badly damage brake
hydraulic system parts.
For example, just a few
drops of mineral-based oil,
such as engine oil, in the
brake hydraulic system can
damage brake hydraulic
system parts so badly that
they will have to be replaced.
Do not let someone put in
the wrong kind of fluid.
.If brake fluid is spilled on the
vehicle's painted surfaces,
the paint finish can be
damaged. Be careful not to
spill brake fluid on the
vehicle. If you do, wash it off
immediately.
Battery
If the vehicle is a Hybrid, see the
Hybrid Supplement for more
information.
This vehicle has a maintenance free
battery (or batteries). Refer to the
replacement number on the original
battery label when a new battery is
needed. See
Engine Compartment
Overview on page 10‑6 for battery
location.
{WARNING
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
Black plate (102,1)Chevrolet Silverado Owner Manual - 2012
10-102 Vehicle Care
Appearance Care
Exterior Care
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Notice:Do not use petroleum
based, acidic, or abrasive
cleaning agents as they can
damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered
by the vehicle's warranty.
Approved cleaning products
can be obtained from your
dealer. Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product. Notice:
Avoid using high
pressure washes closer than
30 cm (12 in) to the surface of the
vehicle. Use of power washers
exceeding 8,274 kPa (1,200 psi)
can result in damage or removal
of paint and decals.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if
they remain on painted surfaces.
Wash the vehicle as soon as
possible. If necessary, use
non-abrasive cleaners that are
marked safe for painted surfaces to
remove foreign matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish.
See your dealer for approved
cleaning products.
Black plate (106,1)Chevrolet Silverado Owner Manual - 2012
10-106 Vehicle Care
.Do not use laundry detergents
or dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops
per 3.78L (1 gal) of water.
A concentrated soap solution
will leave a residue that creates
streaks and attracts dirt. Do not
use solutions that contain strong
or caustic soap.
.Do not heavily saturate the
upholstery when cleaning.
.Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
Commercial glass cleaners may be
used, if necessary, after cleaning
the interior glass with plain water.Notice:
To prevent scratching,
never use abrasive cleaners on
automotive glass. Abrasive
cleaners or aggressive cleaning
may damage the rear window
defogger.
Fabric/Carpet
Start by vacuuming the surface
using a soft brush attachment. If a
rotating brush attachment is being
used during vacuuming, only use it
on the floor carpet. Before cleaning,
gently remove as much of the soil
as possible using one of the
following techniques:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.For solid soils, remove as much
as possible prior to vacuuming. To clean:
1. Saturate a clean lint-free
colorfast cloth with water or
club soda. Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Rotate the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed by only
club soda or plain water.
Black plate (107,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-107
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
Following the cleaning process, a
paper towel can be used to blot
excess moisture.
Instrument Panel, Leather,
Vinyl, & Other Plastic Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.Notice:
Soaking or saturating
leather, especially perforated
leather, as well as other interior
surfaces, may cause permanent
damage. Wipe excess moisture
from these surfaces after
cleaning and allow them to dry
naturally. Never use heat, steam,
spot lifters or spot removers.
Do not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently
change the appearance and feel
of leather or soft trim and are
not recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions. Notice:
Use of air fresheners may
cause permanent damage to
plastics and painted surfaces.
If an air freshener comes in
contact with any plastic or
painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be
covered by the vehicle warranty.
Care of Safety Belts
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Black plate (1,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Maintenance Schedule
Maintenance Schedule . . . . . . . 11-3
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 11-9
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . 11-10
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . 11-13
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-16
Maintenance Records
Maintenance Records . . . . . . 11-17
General Information
This maintenance section applies to
vehicles with a gasoline engine.
For diesel engine vehicles, see the
maintenance schedule section in
the Duramax Diesel Supplement.
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to
help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed. Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up‐to‐date tools and equipment
for fast and accurate diagnostics.
Many dealers have extended
evening and Saturday hours,
courtesy transportation, and online
scheduling to assist with service
needs.
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as
oil changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Black plate (4,1)Chevrolet Silverado Owner Manual - 2012
11-4 Service and Maintenance
Tire Rotation and
Required Services Every
12 000 km/7,500 mi
Rotate the tires, if recommended
for the vehicle, and perform the
following services. SeeTire
Rotation on page 10‑69.
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10‑7 andEngine Oil
Life System on page 10‑10.
.Check engine coolant level.
See Engine Coolant on
page 10‑20.
.Check windshield washer fluid
level. See Washer Fluid on
page 10‑28.
.Visually inspect windshield wiper
blades for wear, cracking,
or contamination. See Exterior
Care on page 10‑102. Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10‑39.
.Check tire inflation pressures.
See Tire Pressure on
page 10‑62.
.Inspect tire wear. See Tire
Inspection on page 10‑68.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10‑17.
.Inspect brake system.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10‑102.
.Check restraint system
components. See Safety
System Check on page 3‑21.
.Visually inspect fuel system for
damage or leaks.
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.Lubricate body components.
See Exterior Care on
page 10‑102.
.Check starter switch. See Starter
Switch Check on page 10‑36.
Black plate (11,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-11
SeeRecommended Fluids and
Lubricants on page 11‑13 for
GM approved fluids.
.Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
.Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi‐point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.With a multi‐point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include
steering wheel vibration,
bounce/sway while braking,
longer stopping distance,
or uneven tire wear.
.As part of the multi‐point
inspection, trained dealer
technicians can visually
inspect the shocks and struts for
signs of leaking, blown seals,
or damage, and can advise
when service is needed.