2012 CHEVROLET SILVERADO phone

Black plate (1,1)Chevrolet Silverado Owner Manual - 2012
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Theft-Deterrent Feature . . . . . . . 7-2
Operation . . . . . . . . . . . . . . . . . . . . . 7-3
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-8
Satellite Radio . . . . . . . . . . . . . . . 7-10
Radio Reception . . . . . . . . . . . . . 7-14
Fixed Mast Antenna . . . . . . . . . 7-15
Satellite Radio Antenna . . . . . . 7-15
Audio Players
CD Player . . . . . . . . . . . . . . . . . . . 7-16
CD/DVD Player . . . . . . . . . . . . . . 7-23
Auxiliary Devices . . . . . . . . . . . . 7-34
Rear Seat Infotainment
Rear Seat Entertainment(RSE) System . . . . . . . . . . . . . . 7-40
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . 7-50
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . 7-52
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . 7-59
Introduction
Infotainment
Determine which radio the vehicle
has and read the following pages to
become familiar with its features.
{WARNING
Taking your eyes off the road
for extended periods could
cause a crash resulting in injury
or death to you or others. Do not
give extended attention to
entertainment tasks while driving.
This system provides access to
many audio and non‐audio listings.

Black plate (2,1)Chevrolet Silverado Owner Manual - 2012
7-2 Infotainment System
To minimize taking your eyes off the
road while driving, do the following
while the vehicle is parked:
.Become familiar with the
operation and controls of the
audio system.
.Set up the tone, speaker
adjustments, and preset radio
stations.
For more information, see Defensive
Driving on page 9‑3.
Notice: Contact your dealer
before adding any equipment.
Adding audio or communication
equipment could interfere with
the operation of the engine, radio,
or other systems, and could
damage them. Follow federal
rules covering mobile radio and
telephone equipment. The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played
even after the ignition is turned off.
See
Retained Accessory Power
(RAP) on page 9‑32 for more
information.Navigation/Radio System
For vehicles with a navigation radio
system, see the separate Navigation
System Manual.
Theft-Deterrent Feature
TheftLock®is designed to
discourage theft of the vehicle's
radio by learning a portion of the
Vehicle Identification Number (VIN).
The radio does not operate if it is
stolen or moved to a different
vehicle.

Black plate (14,1)Chevrolet Silverado Owner Manual - 2012
7-14 Infotainment System
CAT Not Found:There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the
XM Radio eight‐digit radio ID label.
This label is needed to activate the
service.
Unknown: If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.
Check Antenna: If this message
does not clear within a short period
of time, the receiver or antenna
could have a fault. Consult with your
dealer. Check XM Receivr:
If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 mi). Although
the radio has a built-in electronic
circuit that automatically works to
reduce interference, some static
can occur, especially around tall
buildings or hills, causing the sound
to fade in and out.

Black plate (15,1)Chevrolet Silverado Owner Manual - 2012
Infotainment System 7-15
XM™Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as
with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This interference causes an
increased level of static while
listening to the radio. If static is
received while listening to the radio,
unplug the cellular phone and
turn it off.
Fixed Mast Antenna
The fixed mast antenna can
withstand most car washes without
being damaged as long as it is
securely attached to the base.
If the mast becomes slightly bent,
straighten it out by hand. If the mast
is badly bent, replace it.
Occasionally check to make sure
the antenna is tightened to its base.
If tightening is required, tighten
by hand until fully seated plus
one quarter turn.
Satellite Radio Antenna
The XM Satellite Radio antenna is
located on the roof of the vehicle.
Keep the antenna clear of
obstructions for clear radio
reception.
If the vehicle has a sunroof, the
performance of the XM system
(if equipped) may be affected if the
sunroof is open.

Black plate (34,1)Chevrolet Silverado Owner Manual - 2012
7-34 Infotainment System
CD/DVD Player Messages
Disc Format Error:This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
the
Zor DVD/CD AUX button is
pressed on the radio.
Optical Error: This message
displays if the disc was inserted
upside down.
Disk Read Error: This message
displays if a disc was inserted with
an invalid or unknown format. Player Error:
This message
displays if there are disc load or
disc eject problems.
.It is very hot. When the
temperature returns to normal,
the disc should play.
.The road is very rough.
When the road becomes
smoother, the disc should play.
.The disc is dirty, scratched,
wet, or upside down.
.The air is very humid. If so, wait
about an hour and try again.
.There was a problem while
burning the disc.
.The label is caught in the
CD/DVD player.
If the disc is not playing correctly,
for any other reason, try a known
good disc. If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio
displays an error message, write it
down and provide it to your dealer
when reporting the problem.
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack
located on the lower right side of the
faceplate can connect to an external
audio device such as an iPod
®,
MP3 player, or CD player, for use as
another source for audio listening.
This input jack is not an audio
output; do not plug headphones
into the front auxiliary input jack.
Drivers are encouraged to
set up any auxiliary device
while the vehicle is in P (Park).
See Defensive Driving on page 9‑3
for more information on driver
distraction.

Black plate (40,1)Chevrolet Silverado Owner Manual - 2012
7-40 Infotainment System
Rear Seat
Infotainment
Rear Seat Entertainment
(RSE) System
The vehicle may have a DVD Rear
Seat Entertainment (RSE) system.
The RSE system works with the
vehicle's audio system. The DVD
player is part of the front radio.
The RSE system includes a radio
with a DVD player, a video display
screen, audio/video jacks, two
wireless headphones, and a remote
control. SeeCD/DVD Player on
page 7‑23 for more information on
the vehicle's CD/DVD player.
Before Driving
The RSE is designed for rear seat
passengers only. The driver cannot
safely view the video screen while
driving and should not try to do so. In severe or extreme weather
conditions, the RSE system might
not work until the temperature is
within the operating range. The
operating range for the RSE system
is above
−20°C (−4°F) or below
60°C (140°F). If the temperature of
the vehicle is outside this range,
heat or cool the vehicle until the
temperature is within the operating
range of the RSE system.
Parental Control
The RSE system may have a
Parental Control feature, depending
on which radio the vehicle has.
To start Parental Control, press and
hold the radio power button for more
than two seconds to stop all system
features such as: radio, video
screen, Rear Seat Audio (RSA),
DVD, and/or CD. While Parental
Control is on, a padlock icon
displays. The radio can be turned back on
with a single press of the power
button, but the RSE system will
remain under Parental Control.
To turn Parental Control off, press
and hold the radio power button for
more than two seconds. The RSE
returns from where it was previously
left and the padlock icon disappears
from the radio display.
Parental Control can also be turned
off by inserting or ejecting any disc,
pressing the play icon on the radio
DVD display menu, or changing an
ignition position.

Black plate (41,1)Chevrolet Silverado Owner Manual - 2012
Infotainment System 7-41
Headphones
A. Battery cover
B. Channel 1 or 2 switch
C. Power button
D. Volume control
E. Power indicator lightThe RSE includes two 2-channel
wireless headphones that are
dedicated to this system. Channel 1
is dedicated to the video screen,
while Channel 2 is dedicated to
Rear Seat Audio (RSA) selections.
These headphones can be used to
listen to the radio, CDs, DVDs,
MP3s, DVD‐As, or any auxiliary
source connected to A/V jacks or
the auxiliary input jack, if the vehicle
has this feature. The wireless
headphones have a power button,
channel 1 or 2 switch, and a volume
control.
Push the power button to turn on
the headphones. An indicator light
located on the headphones comes
on. If the light comes on, but there
is intermittent sound and/or static on
the headphones, or if the indicator
light does not come on, the batteries
might need to be replaced. See
“Battery Replacement”
later in this
section for more information. Switch
the headphones to Off when not
in use. Infrared transmitters are located at
the rear of the overhead console.
The headphones shut off
automatically to save the battery
power if the RSE system and RSA
are shut off, or if the headphones
are out of range of the transmitters
for more than three minutes. If you
move too far forward or step out of
the vehicle, the headphones lose
the audio signal.
To adjust the volume on the
headphones, use the volume control
located on the right side.
For optimal audio performance, the
headphones must be worn correctly.
Headphones should be worn with
the headband over the top of the
head for best audio reception.
The symbol L (Left) appears on the
outside bottom edge of the ear cup
and should be positioned on the left
ear. The symbol R (Right) appears
on the outside bottom edge of the
ear cup and should be positioned on
the right ear.

Black plate (42,1)Chevrolet Silverado Owner Manual - 2012
7-42 Infotainment System
Notice:Do not store the
headphones in heat or direct
sunlight. This could damage the
headphones and repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
headphones stored in a cool,
dry place.
If the foam ear pads attached to the
headphones become worn or
damaged, the pads can be replaced
separately from the headphone set.
To purchase replacement ear pads,
call 1‐888‐293‐3332, then prompt
zero (0), or contact your dealer. Battery Replacement
To change the batteries on the
headphones:
1. Turn the screw to loosen the
battery door located on the
left side of the headphones.
Slide the battery door open.
2. Replace the two batteries in the compartment. Make sure that
they are installed correctly,
using the diagram on the inside
of the battery compartment.
3. Replace the battery door and tighten the door screw.
If the headphones are to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.Audio/Video (A/V) Jacks
A. Yellow: Video Input
B. White: Left Audio Input
C. Red: Right Audio Input
The A/V jacks are color coded to
match typical home entertainment
system equipment.