2012 CHEVROLET SILVERADO service

Black plate (97,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-97
Towing
Towing the Vehicle
Notice:To avoid damage, the
disabled vehicle should be towed
with all four wheels off the
ground. Care must be taken with
vehicles that have low ground
clearance and/or special
equipment. Always flatbed on a
car carrier.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing” in this
section.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home.
The two most common types of
recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly. Here are some important things to
consider before recreational vehicle
towing:.What is the towing capacity
of the towing vehicle?
Be sure to read the tow
vehicle manufacturer's
recommendations.
.What is the distance that will
be travelled? Some vehicles
have restrictions on how far and
how long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.

Black plate (1,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Maintenance Schedule
Maintenance Schedule . . . . . . . 11-3
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 11-9
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . 11-10
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . 11-13
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-16
Maintenance Records
Maintenance Records . . . . . . 11-17
General Information
This maintenance section applies to
vehicles with a gasoline engine.
For diesel engine vehicles, see the
maintenance schedule section in
the Duramax Diesel Supplement.
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to
help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed. Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up‐to‐date tools and equipment
for fast and accurate diagnostics.
Many dealers have extended
evening and Saturday hours,
courtesy transportation, and online
scheduling to assist with service
needs.
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as
oil changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.

Black plate (2,1)Chevrolet Silverado Owner Manual - 2012
11-2 Service and Maintenance
Notice:Damage caused by
improper maintenance can lead to
costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions. Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
The Additional Required Services
‐
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
on page 9‑17.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel.
See Recommended Fuel on
page 9‑76.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Normal chart. The Additional Required Services
‐
Severe are for vehicles that are:
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Severe chart.

Black plate (3,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-3
{WARNING
Performing maintenance work
can be dangerous and can
cause serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. SeeDoing Your Own
Service Work on page 10‑4.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level.
See Engine Oil on page 10‑7.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10‑62.
.Inspect the tires for wear. See
Tire Inspection on page 10‑68.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10‑28.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service
for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System on
page 10‑10.

Black plate (4,1)Chevrolet Silverado Owner Manual - 2012
11-4 Service and Maintenance
Tire Rotation and
Required Services Every
12 000 km/7,500 mi
Rotate the tires, if recommended
for the vehicle, and perform the
following services. SeeTire
Rotation on page 10‑69.
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10‑7 andEngine Oil
Life System on page 10‑10.
.Check engine coolant level.
See Engine Coolant on
page 10‑20.
.Check windshield washer fluid
level. See Washer Fluid on
page 10‑28.
.Visually inspect windshield wiper
blades for wear, cracking,
or contamination. See Exterior
Care on page 10‑102. Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10‑39.
.Check tire inflation pressures.
See Tire Pressure on
page 10‑62.
.Inspect tire wear. See Tire
Inspection on page 10‑68.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10‑17.
.Inspect brake system.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10‑102.
.Check restraint system
components. See Safety
System Check on page 3‑21.
.Visually inspect fuel system for
damage or leaks.
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.Lubricate body components.
See Exterior Care on
page 10‑102.
.Check starter switch. See Starter
Switch Check on page 10‑36.

Black plate (5,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-5
.Check automatic transmission
shift lock control function.
SeeAutomatic Transmission
Shift Lock Control Function
Check on page 10‑37.
.Check ignition transmission lock.
See Ignition Transmission Lock
Check on page 10‑38.
.Check parking brake and
automatic transmission park
mechanism. See Park Brake
and P (Park) Mechanism Check
on page 10‑38.
.Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
.Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.
.Inspect sunroof track and seal,
if equipped. See Sunroof
(Extended Cab) on page 2‑20
or Sunroof (Crew Cab) on
page 2‑22.
.Check hybrid low pressure
coolant level, if equipped.

Black plate (6,1)Chevrolet Silverado Owner Manual - 2012
11-6 Service and Maintenance

Black plate (7,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-7
Footnotes—Maintenance
Schedule Additional Required
Services —Normal
a) Check all fuel and vapor lines
and hoses for proper hook‐up,
routing, and condition. Check that
the purge valve, if the vehicle has
one, works properly. Replace as
needed.
b) Or every four years, whichever
comes first. c)
Do not directly power wash the
transfer case output seals. High
pressure water can overcome the
seals and contaminate the transfer
case fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.
d) Or every five years, whichever
comes first. See Cooling System on
page 10‑19.
e) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.