
Black plate (12,1)Chevrolet Silverado Owner Manual - 2012
13-12 Customer Information
Services Not Included in
Roadside Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
.Events caused by fraud or bad
faith by the driver.
.Vehicle immobilization
situations due to a major force
or unforeseen circumstances,
such as natural phenomena of
an extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
.Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a Chevrolet dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are
not covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty. Contacting Roadside Assistance
Roadside Assistance services
are of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0800
United States
1-866-466-8901
Canada
1-800-268-6800
E-mail
[email protected]
Chevrolet reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.

Black plate (8,1)Chevrolet Silverado Owner Manual - 2012
i-8 INDEX
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-30
Lower Anchors andTethers for Children
(LATCH System) . . . . . . . . . . . . . 3-51
Lumbar Adjustment . . . . . . . . . . . . . 3-6 Front Seats . . . . . . . . . . . . . . . . . . . . 3-6
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-17
Maintenance Schedule Recommended Fluids
and Lubricants . . . . . . . . . . . . .11-13
Transfer Case . . . . . . . . . . . . . . . . 9-45
Malfunction Indicator Lamp . . . . 5-24
Manual Mirrors . . . . . . . . . . . . . . . . 2-14
Manual Mode . . . . . . . . . . . . . . . . . . 9-42
Manual Transmission . . . . . . . . . . 9-44 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-17
Manual Windows . . . . . . . . . . . . . . 2-18
Memory Features . . . . . . . . . . . . . . 1-13
Memory Seats . . . . . . . . . . . . . . . . . . 3-8 Messages
Airbag System . . . . . . . . . . . . . . . . 5-48
Anti-theft Alarm System . . . . . . . 5-48
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-42
Brake System . . . . . . . . . . . . . . . . 5-42
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-43
Engine Cooling System . . . . . . . 5-44
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-45
Engine Power . . . . . . . . . . . . . . . . 5-46
Fuel System . . . . . . . . . . . . . . . . . . 5-46
Key and Lock . . . . . . . . . . . . . . . . . 5-46
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-46
Object Detection System . . . . . 5-47
Ride Control System . . . . . . . . . . 5-47
Starting the Vehicle . . . . . . . . . . . 5-49
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-49
Transmission . . . . . . . . . . . . . . . . . 5-50
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-42
Vehicle Reminder . . . . . . . . . . . . . 5-50
Washer Fluid . . . . . . . . . . . . . . . . . 5-51 Mirrors
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-17
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-14
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-15
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-16
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-14
Manual Rearview . . . . . . . . . . . . . 2-17
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-17
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Trailer Tow . . . . . . . . . . . . . . . . . . . . 2-15
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-64
N
NavigationVehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-21
Navigation, OnStar
®. . . . . . . . . . . 14-2
New Vehicle Break-In . . . . . . . . . . 9-26
Noise Control System . . . . . . . . 10-36

Black plate (12,1)Chevrolet Silverado Owner Manual - 2012
i-12 INDEX
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-36
Starting the Engine . . . . . . . . . . . . 9-29
Starting the VehicleMesssages . . . . . . . . . . . . . . . . . . . 5-49
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-27
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . 10-44
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-16
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-20
Sunroof . . . . . . . . . . . . . . . . . . 2-20, 2-22
Switches Airbag On-Off . . . . . . . . . . . . . . . . . 3-30
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Noise Control . . . . . . . . . . . . . . . 10-36T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-14
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Taillamps . . . . . . . . . . . . . . . . . . . . . 10-43Bulb Replacement . . . . . . . . . . 10-44
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-12 Immobilizer . . . . . . . . . . . . . . . . . . . 2-12
Throttle, Adjustable . . . . . . . . . . . . 9-26
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Tires Buying New Tires . . . . . . . . . . . 10-72
Chains . . . . . . . . . . . . . . . . . . . . . . 10-78
Changing . . . . . . . . . . . . . . . . . . . 10-80
Designations . . . . . . . . . . . . . . . 10-57
Different Size . . . . . . . . . . . . . . . 10-74
Dual Rotation . . . . . . . . . . . . . . . 10-71
Full-Size Spare . . . . . . . . . . . . . 10-91
If a Tire Goes Flat . . . . . . . . . . 10-79
Inflation Monitor System . . . . 10-65
Inspection . . . . . . . . . . . . . . . . . . 10-68
Messages . . . . . . . . . . . . . . . . . . . . 5-49
Pressure . . . . . . . . . . . . . . . . . . . . 10-63 Tires (cont'd)
Pressure Light . . . . . . . . . . . . . . . . 5-29
Pressure Monitor System . . . 10-64
Rotation . . . . . . . . . . . . . . . . . . . . 10-69
Sidewall Labeling . . . . . . . . . . . 10-55
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-59
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-74
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-76
Wheel Replacement . . . . . . . . 10-77
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-71
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-43
Tow/Haul Mode Light . . . . . . . . . . 5-28
Towing Driving Characteristics . . . . . . . . 9-82
Equipment . . . . . . . . . . . . . . . . . . 9-102
General Information . . . . . . . . . . 9-82
Recreational Vehicle . . . . . . . . 10-97
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-86
Trailer Sway
Control (TSC) . . . . . . . . . . . . . .9-114
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-97

Black plate (13,1)Chevrolet Silverado Owner Manual - 2012
INDEX i-13
TractionControl System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 5-29
Trailer Sway Control (TSC) . . . . . . . . .9-114
Tow Mirrors . . . . . . . . . . . . . . . . . . . 2-15
Trailer Towing . . . . . . . . . . . . . . . . . 9-86
Transfer Case . . . . . . . . . . . . . . . . . 9-45
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-38
Fluid, Automatic . . . . . 10-11, 10-14
Fluid, Manual . . . . . . . . . . . . . . . 10-17
Messages . . . . . . . . . . . . . . . . . . . . 5-50
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-14
Truck-Camper Loading
Information . . . . . . . . . . . . . . . . . . . 9-24
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Turn Signal
Bulb Replacement . . . . . . . . . . 10-44
U
Ultrasonic Parking Assist . . . . . . 9-68
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-74
Universal Remote System . . . . . 5-60 Operation . . . . . . . . . . . . . . . . . . . . . 5-65
Programming . . . . . . . . . . . . . . . . . 5-60
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-4
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-17
Messages . . . . . . . . . . . . . . . . . . . . 5-42
Personalization . . . . . . . . . . . . . . . 5-52
Reminder Messages . . . . . . . . . . 5-50
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-11
Towing . . . . . . . . . . . . . . . . . . . . . . 10-97 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-62
Vehicle Identification Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Ventilation, Air . . . . . . . . . . . . . . . . . 8-11
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Voltmeter Gauge . . . . . . . . . . . . . . 5-18
W
Warning Brake System Light . . . . . . . . . . . 5-26
Warning Lights, Gauges,
and Indicators . . . . . . . . . . . . . . . . 5-12
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-5
Washer Fluid . . . . . . . . . . . . . . . . . 10-28
Washer Fluid Messages . . . . . . . 5-51
Wheels
Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-76
Different Size . . . . . . . . . . . . . . . 10-74
Replacement . . . . . . . . . . . . . . . 10-77