2012 CHEVROLET SILVERADO mileage

Black plate (34,1)Chevrolet Silverado Owner Manual - 2012
1-34 In Brief
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and, on most vehicles, displays a
DIC message when it is necessary
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change.
Resetting the Oil Life System
To reset the Engine Oil Life System
on most vehicles:
1. Display OIL LIFE REMAININGon the DIC. If the vehicle does
not have DIC buttons, the
vehicle must be in P (Park) to
access this display.
2. Press and hold the SET/RESET button on the DIC, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for more than
five seconds. The oil life will
change to 100%. On all vehicles, the Engine Oil Life
System can be reset as follows:
1. Turn the ignition to ON/RUN with
the engine off.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display OIL LIFE REMAINING on the DIC. If the display shows
100%, the system is reset.
See Engine Oil Life System on
page 10‑10.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑78. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑76.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate,
use cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.

Black plate (34,1)Chevrolet Silverado Owner Manual - 2012
5-34 Instruments and Controls
Once the vehicle begins moving,
the trip odometer will accumulate
mileage. For example, if the vehicle
was driven 8 km (5 miles) before
it is started again, and then the
retro-active reset feature is
activated, the display will show
8 km (5 miles). As the vehicle begins
moving, the display will then
increase to 8.2 km (5.1 miles),
8.4 km (5.2 miles), etc.
Fuel Range
Press the trip/fuel button until
FUEL RANGE displays. This display
shows the approximate number of
remaining kilometers (km) or miles
the vehicle can be driven without
refueling. The display will show
LOW if the fuel level is low.
The fuel range estimate is based on
an average of the vehicle's fuel
economy over recent driving history
and the amount of fuel remaining in
the fuel tank. This estimate will
change if driving conditions change.For example, if driving in traffic and
making frequent stops, this display
may read one number, but if the
vehicle is driven on a freeway, the
number may change even though
the same amount of fuel is in the
fuel tank. This is because different
driving conditions produce different
fuel economies. Generally, freeway
driving produces better fuel
economy than city driving.
Fuel range cannot be reset.
Average Economy
Press the trip/fuel button until AVG
ECONOMY displays. This display
shows the approximate average
liters per 100 kilometers (L/100 km)
or miles per gallon (mpg). This
number is calculated based on
the number of L/100 km (mpg)
recorded since the last time this
menu item was reset. To reset
AVG ECONOMY, press and hold
the set/reset button.
Fuel Used
Press the trip/fuel button until
FUEL USED displays. This display
shows the number of liters (L) or
gallons (gal) of fuel used since the
last reset of this menu item. To reset
the fuel used information, press and
hold the set/reset button while FUEL
USED is displayed.
Speedometer
The speedometer shows how fast
the vehicle is moving in either
kilometers per hour (km/h) or miles
per hour (mph). The speedometer
cannot be reset.
Timer
Press the trip/fuel button until
TIMER displays. This display can
be used as a timer.

Black plate (38,1)Chevrolet Silverado Owner Manual - 2012
5-38 Instruments and Controls
Trip Odometer Reset Stem
Menu Items (with DIC Buttons)
Use the trip odometer reset stem
to view the odometer and trip
odometer. The Language selection
and Engine Hours display can also
be accessed with the trip odometer
reset stem.
Odometer
Press the trip odometer reset
stem until ODOMETER displays.
This display shows the distance the
vehicle has been driven in either
kilometers (km) or miles (mi).
Trip Odometer
Press the trip odometer reset stem
until TRIP displays. This display
shows the current distance traveled
in either kilometers (km) or
miles (mi) since the last reset for
the trip odometer.The trip odometer can be reset to
zero by pressing and holding the
trip odometer reset stem while the
trip odometer is displayed.
The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of miles (kilometers)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage. For
example, if the vehicle was driven8 km (5 miles) before it is started
again, and then the retro-active
reset feature is activated, the
display will show 8 km (5 miles).
As the vehicle begins moving, the
display will then increase to 8.2 km
(5.1 miles), 8.4 km (5.2 miles), etc.
Language
This display allows you to select
the language in which the DIC
messages will appear. To select a
language:
1. Press the trip odometer reset
stem until ODOMETER displays.
2. While in the ODOMETER display, press and hold the
trip odometer reset stem for
three seconds until the currently
set language displays.

Black plate (40,1)Chevrolet Silverado Owner Manual - 2012
5-40 Instruments and Controls
The trip odometer has a feature
called the retro-active reset.
This can be used to set the trip
odometer to the number of miles
(kilometers) driven since the ignition
was last turned on. This can be
used if the trip odometer is not reset
at the beginning of the trip.
To use the retro-active reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage. For
example, if the vehicle was driven
8 km (5 miles) before it is started
again, and then the retro-active
reset feature is activated, the
display will show 8 km (5 miles).
As the vehicle begins moving, the
display will then increase to 8.2 km
(5.1 miles), 8.4 km (5.2 miles), etc.Transmission Temperature
Press the trip odometer reset
stem until TRANS TEMP displays.
This display shows the temperature
of the automatic transmission fluid
in either degrees Celsius (°C) or
degrees Fahrenheit (°F) .
Trailer Gain and Output
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
the trailer brake display appears in
the DIC. Press the trip odometer
reset stem until TRAILER GAIN and
OUTPUT display.
TRAILER GAIN shows the trailer
gain setting. This setting can be
adjusted from 0.0 to 10.0 with either
a trailer connected or disconnected.
OUTPUT shows the power output to
the trailer any time a trailer with
electric brakes is connected. Output
is displayed in 0 to 10 bars. Dashes
may appear in the OUTPUT display.
To adjust trailer gain see
“Integrated
Trailer Brake Control System” under
Towing Equipment on page 9‑102
for more information.
Speedometer
The speedometer shows how fast
the vehicle is moving in either
kilometers per hour (km/h) or miles
per hour (mph). The speedometer
cannot be reset.
Battery
This display shows the current
battery voltage. If the voltage is in
the normal range, the value will
display. For example, the display
may read BATTERY 13 VOLTS.
Your vehicle's charging system
regulates voltage based on the state
of the battery. The battery voltage
may fluctuate when viewing this
information on the DIC. This is
normal.

Black plate (4,1)Chevrolet Silverado Owner Manual - 2012
10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.(Continued)
WARNING (Continued)
.Be sure to use the proper
nuts, bolts, and other
fasteners. Metric and English
fasteners can be easily
confused. If the wrong
fasteners are used, parts
can later break or fall off.
You could be hurt.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on page 13‑17. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Airbag System
Check on page 3‑41.
Keep a record with all parts receipts
and list the mileage and the date
of any service work performed.
See Maintenance Records on
page 11‑17.

Black plate (10,1)Chevrolet Silverado Owner Manual - 2012
10-10 Vehicle Care
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably.
For the oil life system to work
properly, the system must be reset
every time the oil is changed.
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. SeeEngine Oil
Messages on page 5‑45. Change
the oil as soon as possible within
the next 1 000 km (600 mi). It is
possible that, if driving under the best conditions, the oil life system
might indicate that an oil change is
not necessary for up to a year.
The engine oil and filter must be
changed at least once a year and,
at this time, the system must be
reset. For vehicles without the
CHANGE ENGINE OIL SOON
message, an oil change is
needed when the OIL LIFE
REMAINING percentage is near
0%. Your dealer has trained service
people who will perform this work
and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine
Oil Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every
oil change. It will not reset itself.
To reset the system on most
vehicles:
1. Display the OIL LIFE
REMAINING on the DIC. If the
vehicle does not have DIC
buttons, the vehicle must be in
P (Park) to access this display.
See Driver Information Center
(DIC) on page 5‑32.
2. Press and hold the SET/RESET button on the DIC, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for more than
five seconds. The oil life will
change to 100%.

Black plate (2,1)Chevrolet Silverado Owner Manual - 2012
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020.
In Canada, call General Motors of
Canada Customer Care Centre
at 1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give
your inquiry prompt attention.
Have the following information
available to give the Customer
Assistance representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two,
you can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto
Line Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

Black plate (4,1)Chevrolet Silverado Owner Manual - 2012
13-4 Customer Information
However, we recognize that
despite the good intentions of all
parties involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See
Customer Assistance Offices
(U.S. and Canada) on page 13‑4
or Customer Assistance Offices
(Mexico) on page 13‑5 for more
information.
Customer Assistance
Offices (U.S. and Canada)
Chevrolet encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States
Chevrolet Motor Division
Chevrolet Customer
Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872