2012 CHEVROLET IMPALA tow
[x] Cancel search: towPage 349 of 374
Black plate (11,1)Chevrolet Impala Owner Manual - 2012
Customer Information 13-11
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13‑6.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑26.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Page 365 of 374
Black plate (3,1)Chevrolet Impala Owner Manual - 2012
INDEX i-3
Cluster, Instrument . . . . . . . . . . . . 5-10
Collision Damage Repair . . . . . 13-10
Compact Spare Tire . . . . . . . . . . 10-63
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Connections, OnStar
®. . . . . . . . . 14-4
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . . 4-2
Convex Mirrors . . . . . . . . . . . . . . . . 2-14
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-13
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Engine Temperature Warning Light . . . . . . . . . . . . . . . 5-21
Cooling System . . . . . . . . . . . . . . . 10-12 Engine Messages . . . . . . . . . . . . 5-30
Courtesy Lamps . . . . . . . . . . . . . . . . 6-6
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-8
Cruise Control . . . . . . . . . . . . . . . . . 9-34 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-4 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4 Customer Information
Service Publications
Ordering Information . . . . . . 13-12
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . 13-10
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-15
Daytime Running Lamps/ Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Entry Lighting . . . . . . . . . 6-7
Delayed Exit Lighting . . . . . . . . . . . 6-7
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Devices, Auxiliary . . . . . . . . . . . . . 7-19
Diagnostics, OnStar
®. . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-6 Door
Ajar Messages . . . . . . . . . . . . . . . 5-30
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Drive Belt Routing, Engine . . . . . 12-3
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-24
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-43
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-18
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . 9-10
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4
Vehicle Load Limits . . . . . . . . . . . 9-11
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Page 366 of 374
Black plate (4,1)Chevrolet Impala Owner Manual - 2012
i-4 INDEX
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-39
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-49
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-30
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-30
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-34
Overload . . . . . . . . . . . . . . . . . . . 10-29
Electronic Stability Control . . . . . 9-32
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . 5-20
Electronic Stability Control
(ESC)/Traction Control
System (TCS) Indicator
Warning Light . . . . . . . . . . . . . . . . 5-21
Emergency, OnStar
®. . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . .10-11
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-16
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-13 Engine (cont.)
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 5-21
Cooling System . . . . . . . . . . . . . 10-12
Cooling System Messages . . . 5-30
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-24
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Overheated Protection Operating Mode . . . . . . . . . . . 10-17
Overheating . . . . . . . . . . . . . . . . 10-16
Power Messages . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-22
Running While Parked . . . . . . . . 9-25
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-18
Engine Oil
Life System . . . . . . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-7
Equipment, Towing . . . . . . . . . . . . 9-48
Event Data Recorders . . . . . . . . 13-15
Extender, Safety Belt . . . . . . . . . . 3-19
Exterior Lamp Controls . . . . . . . . . 6-1
F
Filter, Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-4
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-54 Changing . . . . . . . . . . . . . . . . . . . 10-56
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-75
Fluid Automatic Transmission . . . . .10-11
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-20
Power Steering . . . . . . . . . . . . . 10-17
Washer . . . . . . . . . . . . . . . . . . . . . 10-18
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-5
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Page 367 of 374
Black plate (5,1)Chevrolet Impala Owner Manual - 2012
INDEX i-5
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-36Additives . . . . . . . . . . . . . . . . . . . . . 9-38
E85 (85% Ethanol) . . . . . . . . . . . 9-39
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-42
Filling the Tank . . . . . . . . . . . . . . . 9-40
Fuels in Foreign Countries . . . . 9-37
Gasoline Specifications . . . . . . . 9-37
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Recommended . . . . . . . . . . . . . . . 9-37
Requirements, California . . . . . 9-37
System Messages . . . . . . . . . . . . 5-32
Fuel Economy Driving . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Fuses Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-30
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-30
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-34G
Garage Door Opener . . . . . . . . . . 5-43
Programming . . . . . . . . . . . . . . . . . 5-43
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-37
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-12
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11
Tachometer . . . . . . . . . . . . . . . . . . . 5-11
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-9
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-25
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-25
Bulb Replacement . . . . . . . . . . 10-25
Daytime Running Lamps/Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-25
High-Beam On Light . . . . . . . . . . 5-23
High/Low Beam Changer . . . . . . 6-2
Heated Front Seats . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-15
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-23
Highway Hypnosis . . . . . . . . . . . . . . 9-7
Page 371 of 374
Black plate (9,1)Chevrolet Impala Owner Manual - 2012
INDEX i-9
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-16
Statement . . . . . . . . . . . . . . . . . . 13-16
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-6
Reception . . . . . . . . . . . . . . . . . . . . 7-12
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Storage . . . . . . . . . . . . . . . . . . . 4-2
Rearview Mirror Automatic Dimming . . . . . . . . . . . 2-15
Rearview Mirrors . . . . . . . . . . . . . . 2-15
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-11
Records
Maintenance . . . . . . . . . . . . . . . . .11-13
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-67
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5 Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-29
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-35
Maintenance . . . . . . . . . . . . . . . . .11-12
Replacing Airbag System . . . . . . 3-35
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-51
Replacing Safety Belt
System Parts after a Crash . . . 3-20
Reporting Safety Defects Canadian Government . . . . . . 13-14
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-43
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-20
Ride Control Systems . . . . . . . . . 9-32
Electronic Stability (ESC) . . . . . 9-32
Messages . . . . . . . . . . . . . . . . . . . . 5-33
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 13-6
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-18
Rotation, Tires . . . . . . . . . . . . . . . . 10-47
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-25
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-10Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Extender . . . . . . . . . . . . . . . . . . . . . . 3-19
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-11
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-18
Lap-Shoulder Belt . . . . . . . . . . . . 3-13
Reminders . . . . . . . . . . . . . . . . . . . . 5-13
Replacing after a Crash . . . . . . 3-20
Use During Pregnancy . . . . . . . . 3-17
Safety Defects Reporting Canadian Government . . . . . . 13-14
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Page 373 of 374
Black plate (11,1)Chevrolet Impala Owner Manual - 2012
INDEX i-11
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
TaillampsBulb Replacement . . . . . . . . . . 10-28
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-12 Immobilizer . . . . . . . . . . . . . . . . . . . 2-12
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Tires Buying New Tires . . . . . . . . . . . 10-49
Chains . . . . . . . . . . . . . . . . . . . . . . 10-54
Changing . . . . . . . . . . . . . . . . . . . 10-56
Compact Spare . . . . . . . . . . . . . 10-63
Designations . . . . . . . . . . . . . . . 10-38
Different Size . . . . . . . . . . . . . . . 10-51
If a Tire Goes Flat . . . . . . . . . . 10-54
Inflation Monitor System . . . . 10-44
Inspection . . . . . . . . . . . . . . . . . . 10-47
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-43
Rotation . . . . . . . . . . . . . . . . . . . . 10-47
Sidewall Labeling . . . . . . . . . . . 10-36
Terminology andDefinitions . . . . . . . . . . . . . . . . . 10-38 Tires (cont.)
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-51
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-53
Wheel Replacement . . . . . . . . 10-53
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-48
Towing
Driving Characteristics . . . . . . . . 9-43
Equipment . . . . . . . . . . . . . . . . . . . . 9-48
General Information . . . . . . . . . . 9-42
Recreational Vehicle . . . . . . . . 10-67
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-46
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-67
Traction Control System (TCS) . . . . . . . . 9-30
Trailer Towing . . . . . . . . . . . . . . . . . 9-46
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-26
Fluid, Automatic . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . 13-8 Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Turn Signal Bulb Replacement . . . . . . . . . . 10-28
U
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-51
Universal Remote System . . . . . 5-43 Operation . . . . . . . . . . . . . . . . . . . . . 5-48
Programming . . . . . . . . . . . . . . . . . 5-43
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-11
Messages . . . . . . . . . . . . . . . . . . . . 5-29
Personalization . . . . . . . . . . . . . . . 5-37
Reminder Messages . . . . . . . . . . 5-37
Page 374 of 374
Black plate (12,1)Chevrolet Impala Owner Manual - 2012
i-12 INDEX
Vehicle (cont.)Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-11
Towing . . . . . . . . . . . . . . . . . . . . . . 10-67
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . 10-41
Vehicle Identification Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-5
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
W
Warning Brake System Light . . . . . . . . . . . 5-19
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . 5-9
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-4
Washer Fluid . . . . . . . . . . . . . . . . . 10-18
Washer Fluid Messages . . . . . . . 5-37 Wheels
Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-53
Different Size . . . . . . . . . . . . . . . 10-51
Replacement . . . . . . . . . . . . . . . 10-53
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-48
Where to Put the Restraint . . . . 3-43
Windows . . . . . . . . . . . . . . . . . . . . . . 2-16 Power . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . 5-4
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Wiper Blade Replacement . . . . 10-24