Black plate (9,1)Chevrolet Impala Owner Manual - 2012
Service and Maintenance 11-9
Battery
The battery supplies power to start
the engine and operate any
additional electrical accessories.
.To avoid break‐down or failure to
start the vehicle, maintain a
battery with full cranking power.
.Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion‐free.
Belts
.Belts may need replacing if they
squeak or show signs of
cracking or splitting.
.Trained dealer technicians
can inspect the belts and
recommend replacement when
necessary. Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants on page 11‑11 for GM
approved fluids.
.Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
.Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled. Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi‐point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.With a multi‐point inspection,
your dealer can check the lamps
and note any concerns.
Black plate (11,1)Chevrolet Impala Owner Manual - 2012
Service and Maintenance 11-11
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.Usage Fluid/Lubricant
Engine Oil Use only engine oil licensed to the dexos1 specfication, or equivalent, of
the proper SAE viscosity grade. ACDelco dexos1 Synthetic Blend is
recommended. See
Engine Oil on page 10‑7.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See
Engine Coolant on page 10‑13.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967, in
Canada 89021320).
Windshield Washer Optikleen
®Washer Solvent.
Power Steering System GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186).
Automatic Transmission DEXRON
®‐VI Automatic Transmission Fluid.
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and
Release Pawl Lubriplate Lubricant Aerosol (GM Part No. 12346293, in Canada 992723)
or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Black plate (12,1)Chevrolet Impala Owner Manual - 2012
13-12 Customer Information
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Black plate (15,1)Chevrolet Impala Owner Manual - 2012
Customer Information 13-15
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in the
vehicle were operating.
.Whether or not the driver and
passenger safety belts were
buckled/fastened.
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal.
.How fast the vehicle was
traveling.This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by the vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR. GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
Black plate (5,1)Chevrolet Impala Owner Manual - 2012
OnStar 14-5
OnStar Mobile App
With an iPhone®or
Android™-based mobile device,
an OnStar mobile app can be
downloaded. The vehicle can be
remote started, if equipped, or the
doors can be unlocked from
anywhere there is cell phone
service. It can also check the fuel
level, tire pressure, and oil life.
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.
Black plate (1,1)Chevrolet Impala Owner Manual - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-20
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-49
Additional Information,
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-11
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 8-5
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Airbag Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-34
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-35
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-26
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-28
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-26 Airbag System (cont.)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-26
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-24
Where Are the Airbags? . . . . . . 3-23
Airbags Passenger Status Indicator . . . 5-15
Readiness Light . . . . . . . . . . . . . . 5-14
Servicing Airbag-EquippedVehicles . . . . . . . . . . . . . . . . . . . . . 3-33
System Check . . . . . . . . . . . . . . . . 3-20
Alarm System Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-11
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-6
Antenna Satellite Radio . . . . . . . . . . . . . . . . 7-13
Anti-theft
Alarm System . . . . . . . . . . . . . . . . 2-11
Alarm System Messages . . . . . 5-35
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-29
Warning Light . . . . . . . . . . . . . . . . . 5-20 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-69
Interior . . . . . . . . . . . . . . . . . . . . . . 10-72
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-6
Audio Players . . . . . . . . . . . . . . . . . 7-14 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Audio System Backglass Antenna . . . . . . . . . . . 7-13
Radio Reception . . . . . . . . . . . . . . 7-12
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Automatic Transmission . . . . . . . 9-26
Fluid . . . . . . . . . . . . . . . . . . . . . . . . .10-11
Manual Mode . . . . . . . . . . . . . . . . . 9-28
Shift Lock ControlFunction Check . . . . . . . . . . . 10-22
Auxiliary Devices . . . . . . . . . . . . . . 7-19
Black plate (2,1)Chevrolet Impala Owner Manual - 2012
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-21Jump Starting . . . . . . . . . . . . . . . 10-64
Load Management . . . . . . . . . . . . . 6-8
Power Protection . . . . . . . . . . . . . . 6-8
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-29
Blade Replacement, Wiper . . . 10-24
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-20
Brake System Warning Light . . . 5-19
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-19 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-29
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-20
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-30
System Messages . . . . . . . . . . . . 5-29
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-16
Bulb Replacement . . . . . . . . . . . . 10-29
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-5
Halogen Bulbs . . . . . . . . . . . . . . 10-25
Headlamp Aiming . . . . . . . . . . . 10-25
Headlamps . . . . . . . . . . . . . . . . . 10-25 Bulb Replacement (cont.)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-25
License Plate Lamps . . . . . . . 10-29
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . 10-28
Buying New Tires . . . . . . . . . . . . . 10-49
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California
Fuel Requirements . . . . . . . . . . . 9-37
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-24
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Winter Driving . . . . . . . . . . . . . . . . . 9-8
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv CD Player . . . . . . . . . . . . . . . . . . . . . 7-14
Center Console Storage . . . . . . . . 4-2
Center Seat . . . . . . . . . . . . . . . . . . . . 3-4
Chains, Tire . . . . . . . . . . . . . . . . . . 10-54
Charging System Light . . . . . . . . 5-16
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-16
Ignition
Transmission Lock . . . . . . . . 10-23
Child Restraints Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-38
Lower Anchors and Tethers for Children . . . . . . . . . 3-45
Older Children . . . . . . . . . . . . . . . . 3-36
Securing . . . . . . . . . . . . . . . . 3-51, 3-53
Systems . . . . . . . . . . . . . . . . . . . . . . 3-41
Cigarette Lighter . . . . . . . . . . . . . . . . 5-8
Circuit Breakers . . . . . . . . . . . . . . 10-30
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-69
Interior Care . . . . . . . . . . . . . . . . 10-72
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Black plate (4,1)Chevrolet Impala Owner Manual - 2012
i-4 INDEX
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-39
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-49
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-30
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-30
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-34
Overload . . . . . . . . . . . . . . . . . . . 10-29
Electronic Stability Control . . . . . 9-32
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . 5-20
Electronic Stability Control
(ESC)/Traction Control
System (TCS) Indicator
Warning Light . . . . . . . . . . . . . . . . 5-21
Emergency, OnStar
®. . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . .10-11
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-16
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-13 Engine (cont.)
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 5-21
Cooling System . . . . . . . . . . . . . 10-12
Cooling System Messages . . . 5-30
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-24
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Overheated Protection Operating Mode . . . . . . . . . . . 10-17
Overheating . . . . . . . . . . . . . . . . 10-16
Power Messages . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-22
Running While Parked . . . . . . . . 9-25
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-18
Engine Oil
Life System . . . . . . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-7
Equipment, Towing . . . . . . . . . . . . 9-48
Event Data Recorders . . . . . . . . 13-15
Extender, Safety Belt . . . . . . . . . . 3-19
Exterior Lamp Controls . . . . . . . . . 6-1
F
Filter, Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-4
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-54 Changing . . . . . . . . . . . . . . . . . . . 10-56
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-75
Fluid Automatic Transmission . . . . .10-11
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-20
Power Steering . . . . . . . . . . . . . 10-17
Washer . . . . . . . . . . . . . . . . . . . . . 10-18
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-5
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-7