Black plate (54,1)Chevrolet Impala Owner Manual - 2012
10-54 Vehicle Care
Tire Chains
{WARNING
Do not use tire chains. There is
not enough clearance. Tire chains
used on a vehicle without the
proper amount of clearance can
cause damage to the brakes,
suspension, or other vehicle
parts. The area damaged by the
tire chains could cause loss of
control and a crash.
Use another type of traction
device only if its manufacturer
recommends it for the vehicle's
tire size combination and road
conditions. Follow that
manufacturer's instructions. To
avoid vehicle damage, drive slow
and readjust or remove the
traction device if it contacts the
vehicle. Do not spin the wheels.
If traction devices are used, install
them on the front tires.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires
are maintained properly. If air goes
out of a tire, it is much more likely to
leak out slowly. But if there ever is a
blowout, here are a few tips about
what to expect and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the vehicle
toward that side. Take your foot off
the accelerator pedal and grip the
steering wheel firmly. Steer to
maintain lane position, and then
gently brake to a stop, well off the
road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction as
used in a skid. Stop pressing the
accelerator pedal and steer to
straighten the vehicle. It may be
very bumpy and noisy. Gently brake
to a stop, well off the road,
if possible.{WARNING
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has
been driven on while severely
underinflated or flat may cause a
blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely underinflated or flat.
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon as
possible.
Black plate (55,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-55
{WARNING
Lifting a vehicle and getting
under it to do maintenance or
repairs is dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.
If a tire goes flat, avoid further tire
and wheel damage by driving slowly
to a level place, well off the road,
if possible. Turn on the hazard
warning flashers. See Hazard
Warning Flashers on page 6‑4.
{WARNING
Changing a tire can be
dangerous. The vehicle can slip
off the jack and roll over or fall
causing injury or death. Find a
level place to change the tire. To
help prevent the vehicle from
moving:
1. Set the parking brake firmly.
2. Put an automatic transmission in P (Park) or a
manual transmission in
1 (First) or R (Reverse).
3. Turn off the engine and do not restart while the vehicle
is raised.
4. Do not allow passengers to remain in the vehicle.
5. Place wheel blocks on both sides of the tire at the
opposite corner of the tire
being changed. When the vehicle has a flat tire (B),
use the following example as a
guide to assist in the placement of
the wheel blocks (A).
A. Wheel Block
B. Flat Tire
The following information explains
how to repair or change a tire.
Black plate (60,1)Chevrolet Impala Owner Manual - 2012
10-60 Vehicle Care
10. Lower the vehicle byturning the jack handle
counterclockwise. Lower the
jack completely.
{WARNING
Wheel nuts that are improperly or
incorrectly tightened can cause
the wheels to become loose or
come off. The wheel nuts should
be tightened with a torque wrench
to the proper torque specification
after replacing. Follow the torque
specification supplied by the
aftermarket manufacturer when
using accessory locking wheel
nuts. See Capacities and
Specifications on page 12‑2 for
original equipment wheel nut
torque specifications. Notice:
Improperly tightened
wheel nuts can lead to brake
pulsation and rotor damage. To
avoid expensive brake repairs,
evenly tighten the wheel nuts in
the proper sequence and to the
proper torque specification. See
Capacities and Specifications on
page 12‑2 for the wheel nut
torque specification.
11. Tighten the wheel nuts firmly in a crisscross sequence as
shown.
Black plate (64,1)Chevrolet Impala Owner Manual - 2012
10-64 Vehicle Care
Jump Starting
For more information about the
vehicle battery, seeBattery on
page 10‑21.
If the battery has run down, try to
use another vehicle and some
jumper cables to start your vehicle.
Be sure to use the following steps to
do it safely.
{WARNING
Batteries can hurt you. They can
be dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you. Notice:
Ignoring these steps
could result in costly damage to
the vehicle that would not be
covered by the warranty.
Trying to start the vehicle by
pushing or pulling it will not
work, and it could damage the
vehicle.
The jump start positive is located in
the engine compartment under the
engine compartment fuse block
cover on the passenger side of the
vehicle.
The jump start negative grounding
point is the engine block or an
engine mounting bolt. Connect to a
spot as far away from the
discharged battery as possible.
These locations are used instead of
a direct connection to the battery.
1. Check the other vehicle. It must
have a 12-volt battery with a
negative ground system. Notice:
Only use a vehicle that
has a 12-volt system with a
negative ground for jump
starting. If the other vehicle does
not have a 12-volt system with a
negative ground, both vehicles
can be damaged.
2. Position the two vehicles so that they are not touching.
3. Set the parking brake firmly and put the shift lever in P (Park).
See Shifting Into Park on
page 9‑21.
Notice: If the radio or other
accessories are left on during the
jump starting procedure, they
could be damaged. The repairs
would not be covered by the
warranty. Always turn off the
radio and other accessories when
jump starting the vehicle.
4. Turn the ignition to LOCK/OFF and switch off all lights and
accessories in both vehicles,
except the hazard warning
flashers if needed.
Black plate (69,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-69
4. Firmly set the parking brake.
5. Use an adequate clampingdevice designed for towing to
ensure that the front wheels are
locked into the straight position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
8. Turn the ignition to LOCK/OFF and remove the key.Appearance Care
Exterior Care
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Notice: Do not use petroleum
based, acidic, or abrasive
cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage
occurs, it would not be covered
by the vehicle's warranty.
Approved cleaning products can
be obtained from your dealer.
Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product. Notice:
Avoid using high
pressure washes closer than
30 cm (12 in) to the surface of the
vehicle. Use of power washers
exceeding 8,274 kPa (1,200 psi)
can result in damage or removal
of paint and decals.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Black plate (75,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-75
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the accelerator
pedal and/or brake pedal.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.
Removing and Replacing the
Floor Mat
The driver side floor mat is held in
place by one hook-type retainer.
1. Pull up on the rear of the mat to
remove it from the hooks.
2. Reinstall the floor mat by lining up the openings on the floor mat
over the hooks and push it down
into position.
3. Make sure the floor mat is properly secured and verify that
it does not interfere with the
pedals.
Black plate (1,1)Chevrolet Impala Owner Manual - 2012
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Maintenance Schedule
Maintenance Schedule . . . . . . . 11-3
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . 11-11
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-12
Maintenance Records
Maintenance Records . . . . . . 11-13
General Information
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up‐to‐date tools and equipment for
fast and accurate diagnostics.
Many dealers have extended
evening and Saturday hours,
courtesy transportation, and online
scheduling to assist with service
needs.
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Notice:
Damage caused by
improper maintenance can lead to
costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Black plate (4,1)Chevrolet Impala Owner Manual - 2012
11-4 Service and Maintenance
.Check tire inflation pressures.
SeeTire Pressure on
page 10‑41.
.Inspect tire wear. See Tire
Inspection on page 10‑47.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10‑11.
.Inspect brake system.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10‑69.
.Check restraint system
components. See Safety System
Check on page 3‑19.
.Visually inspect fuel system for
damage or leaks.
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.Lubricate body components. See
Exterior Care on page 10‑69.
.Check starter switch. See Starter
Switch Check on page 10‑22.
.Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check on
page 10‑22.
.Check ignition transmission lock.
See Ignition Transmission Lock
Check on page 10‑23.
.Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check on
page 10‑23.
.Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
.Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.
.Inspect sunroof track and seal,
if equipped. See Sunroof on
page 2‑18.