Black plate (1,1)Chevrolet Express Owner Manual - 2012
2012 Chevrolet Express Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-16
Performance and Maintenance . . . . . . . . . . . . . . . . 1-20
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-12
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16 Seats and Restraints
. . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-18
Child Restraints . . . . . . . . . . . . . . 3-38
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . 5-11
Information Displays . . . . . . . . . . 5-28
Vehicle Messages . . . . . . . . . . . . 5-34
Vehicle Personalization . . . . . . . 5-42 Lighting
. . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-6
Lighting Features . . . . . . . . . . . . . . 6-7
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Audio Players . . . . . . . . . . . . . . . . 7-13
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Black plate (5,1)Chevrolet Express Owner Manual - 2012
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
J: Brake System
Warning Light
": Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
.:Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
i: Top Tether Anchors for
Child Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
_: Tow/Haul Mode
d:Traction Control/StabiliTrak®
M:Windshield Washer Fluid
Black plate (1,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-1
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats
Seat Adjustment . . . . . . . . . . . . . . 3-2
Power Seat Adjustment . . . . . . . 3-3
Reclining Seatbacks . . . . . . . . . . 3-3
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5
Safety Belts
Safety Belts . . . . . . . . . . . . . . . . . . . 3-8
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . 3-10
Lap-Shoulder Belt . . . . . . . . . . . . 3-11
Safety Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . 3-16 Safety Belt Extender . . . . . . . . . 3-16
Safety System Check . . . . . . . . 3-16
Safety Belt Care . . . . . . . . . . . . . 3-17
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . 3-17
Airbag System
Airbag System . . . . . . . . . . . . . . . 3-18
Where Are the Airbags? . . . . . 3-20
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . 3-22
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . 3-23
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . 3-24
What Will You See after an Airbag Inflates? . . . . . . . . . . . . 3-24
Airbag On-Off Switch . . . . . . . . 3-26
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 3-30
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . 3-35
Adding Equipment to the Airbag-Equipped Vehicle . . . 3-35
Airbag System Check . . . . . . . . 3-37
Replacing Airbag System Parts after a Crash . . . . . . . . . 3-37
Child Restraints
Older Children . . . . . . . . . . . . . . . 3-38
Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . 3-40
Child Restraint Systems . . . . . 3-42
Where to Put the Restraint . . . 3-45
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . 3-46
Replacing LATCH System Parts After a Crash . . . . . . . . . 3-52
Securing Child Restraints (Rear Seat Position) . . . . . . . . 3-53
Securing Child Restraints (Front Seat-Passenger
Sensing System) . . . . . . . . . . . 3-55
Securing Child Restraints (Front Seat-Airbag On/Off
Switch) . . . . . . . . . . . . . . . . . . . . . 3-58
Black plate (10,1)Chevrolet Express Owner Manual - 2012
3-10 Seats and Restraints
Q: If my vehicle has airbags, whyshould I have to wear safety
belts?
A: Airbags are supplemental
systems only; so they work with
safety belts —not instead of
them. Whether or not an airbag
is provided, all occupants still
have to buckle up to get the
most protection.
Also, in nearly all states and in
all Canadian provinces, the law
requires wearing safety belts.How to Wear Safety Belts
Properly
This section is only for people of
adult size.
There are special things to know
about safety belts and children. And
there are different rules for smaller
children and infants. If a child will be
riding in the vehicle, see Older
Children on page 3‑38 orInfants
and Young Children on page 3‑40.
Follow those rules for everyone's
protection.
It is very important for all occupants
to buckle up. Statistics show that
unbelted people are hurt more often
in crashes than those who are
wearing safety belts.
There are important things to know
about wearing a safety belt properly.
.Sit up straight and always keep
your feet on the floor in front
of you.
.Always use the correct buckle
for your seating position.
.Wear the lap part of the belt low
and snug on the hips, just
touching the thighs. In a crash,
this applies force to the strong
pelvic bones and you would be
less likely to slide under the lap
belt. If you slid under it, the belt
would apply force on your
abdomen. This could cause
serious or even fatal injuries.
Black plate (11,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-11
.Wear the shoulder belt over the
shoulder and across the chest.
These parts of the body are best
able to take belt restraining
forces. The shoulder belt locks if
there is a sudden stop or crash.
{WARNING
You can be seriously injured,
or even killed, by not wearing
your safety belt properly.
.Never allow the lap or
shoulder belt to become
loose or twisted.
.Never wear the shoulder belt
under both arms or behind
your back.
.Never route the lap or
shoulder belt over an
armrest.
Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt. If you are
using a rear seating position with a
detachable safety belt and the
safety belt is not attached, see
“Reinstalling the Rear Seats”
underRear Seats on page 3‑5 for
instructions on reconnecting the
safety belt to the mini-buckle.
The following instructions explain
how to wear a lap-shoulder belt
properly.
1. Adjust the seat, if the seat is adjustable, so you can sit up
straight. To see how, see
“Seats” in the Index. 2. Pick up the latch plate and pull
the belt across you. Do not let it
get twisted.
The lap-shoulder belt may lock if
you pull the belt across you very
quickly. If this happens, let the
belt go back slightly to unlock it.
Then pull the belt across you
more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be engaged.
If this happens, let the belt go
back all the way and start again.
Black plate (14,1)Chevrolet Express Owner Manual - 2012
3-14 Seats and Restraints
Rear Safety Belt Comfort
Guides
This vehicle may have rear shoulder
belt comfort guides. If not, they are
available through your dealer.
The guides may provide added
safety belt comfort for older children
who have outgrown booster seats
and for some adults. When installed
and properly adjusted, the comfort
guide positions the shoulder belt
away from the neck and head.
Here is how to install a comfort
guide to the safety belt:
1. Locate the guide in a pocket onthe side of the seatback.2. Place the guide over the belt,and insert the two edges of the
belt into the slots of the guide.
Black plate (16,1)Chevrolet Express Owner Manual - 2012
3-16 Seats and Restraints
Safety Belt Use During
Pregnancy
Safety belts work for everyone,
including pregnant women. Like all
occupants, they are more likely to
be seriously injured if they do not
wear safety belts.
A pregnant woman should wear a
lap-shoulder belt, and the lap
portion should be worn as low as
possible, below the rounding,
throughout the pregnancy.The best way to protect the fetus is
to protect the mother. When a safety
belt is worn properly, it is more likely
that the fetus will not be hurt in a
crash. For pregnant women, as for
anyone, the key to making safety
belts effective is wearing them
properly.
Safety Belt Extender
If the vehicle's safety belt will fasten
around you, you should use it.
But if a safety belt is not long
enough, your dealer will order you
an extender. When you go in to
order it, take the heaviest coat you
will wear, so the extender will be
long enough for you. To help avoid
personal injury, do not let someone
else use it, and use it only for the
seat it is made to fit. The extender
has been designed for adults. Never
use it for securing child seats. To
wear it, attach it to the regular safety
belt. For more information, see the
instruction sheet that comes with
the extender.
Safety System Check
Now and then, check that the safety
belt reminder light, safety belts,
buckles, latch plates, retractors, and
anchorages are all working properly.
Look for any other loose or
damaged safety belt system parts
that might keep a safety belt system
from doing its job. See your dealer
to have it repaired. Torn or frayed
safety belts may not protect you
in a crash. They can rip apart under
impact forces. If a belt is torn or
frayed, get a new one right away.
Make sure the safety belt reminder
light is working. See
Safety Belt
Reminders on page 5‑17 for
more information.
Keep safety belts clean and dry.
See Safety Belt Care on page 3‑17.
Black plate (19,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-19
{WARNING
Airbags inflate with great force,
faster than the blink of an eye.
Anyone who is up against, orvery close to, any airbag when it
inflates can be seriously injured
or killed. Do not sit unnecessarily
close to the airbag, as you would
be if you were sitting on the edge
of your seat or leaning forward.
Safety belts help keep you in
position before and during a
crash. Always wear your safety
belt, even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle.
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
roof-rail airbags.
{WARNING
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Airbags plus
lap-shoulder belts offer protection
for adults and older children, but
not for young children and infants.
Neither the vehicle safety belt
system nor its airbag system is
designed for them. Young
children and infants need the
protection that a child restraint
system can provide. Always
secure children properly in the
vehicle. To read how, see Older
Children on page 3‑38 orInfants
and Young Children on
page 3‑40.
There is an airbag readiness light
on the instrument panel, which
shows the airbag symbol.
The system checks the airbag
electrical system for malfunctions.
The light tells you if there is an
electrical problem. See Airbag
Readiness Light on page 5‑18 for
more information.