Black plate (2,1)Chevrolet Express Owner Manual - 2012
2012 Chevrolet Express Owner ManualM
Driving and Operating. . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Drive Systems . . . . . . . . . . . . . . . . 9-33
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-33
Ride Control Systems . . . . . . . . 9-35
Cruise Control . . . . . . . . . . . . . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-46
Conversions and Add-Ons . . . 9-58 Vehicle Care
. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Bulb Replacement . . . . . . . . . . 10-35
Electrical System . . . . . . . . . . . . 10-41
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-86
Towing . . . . . . . . . . . . . . . . . . . . . . 10-90
Appearance Care . . . . . . . . . . . 10-93
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-19
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-20
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (42,1)Chevrolet Express Owner Manual - 2012
5-42 Instruments and Controls
Transmission Messages
SERVICE TRANSMISSION
This message displays when there
is a problem with the transmission.
See your dealer for service.
TRANSMISSION HOT IDLE
ENGINE
Notice:If you drive the vehicle
while the transmission fluid is
overheating and the transmission
temperature warning is displayed
on the instrument panel cluster
and/or DIC, you can damage the
transmission. This could lead to
costly repairs that would not be
covered by the warranty. Do not
drive the vehicle with overheated
transmission fluid or while the
transmission temperature
warning is displayed. This message displays along with a
chime if the transmission fluid in the
vehicle gets hot. Driving with the
transmission fluid temperature high
can cause damage to the vehicle.
Stop the vehicle and let it idle to
allow the transmission to cool. This
message clears and the chime
stops when the fluid temperature
reaches a safe level.
Vehicle Reminder
Messages
ICE POSSIBLE DRIVE
WITH CARE
This message displays when the
outside air temperature is cold
enough to create icy road
conditions. Adjust your driving
accordingly.
Vehicle
Personalization
This vehicle may have
customization capabilities that allow
you to program certain features to
one preferred setting. Customization
features can only be programmed to
one setting on the vehicle and
cannot be programmed to a
preferred setting for two different
drivers.
All of the customization options may
not be available on your vehicle.
Only the options available will be
displayed on the DIC.
The default settings for the
customization features were set
when the vehicle left the factory, but
may have been changed from their
default state since then.
The customization preferences are
automatically recalled.
To change customization
preferences, use the following
procedure.
Black plate (49,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-49
Parking on Hills
{WARNING
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a flat surface.
If parking the rig on a hill:
1. Press the brake pedal, but do not shift the transmission into
P (Park) yet. Turn the wheels
into the curb if facing downhill or
into traffic if facing uphill.
2. Have someone place chocks under the trailer wheels. 3. When the wheel chocks are in
place, release the brake pedal
until the chocks absorb the load.
4. Reapply the brake pedal. Then apply the parking brake and shift
into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal while you:
1.1. Start the engine.
1.2. Shift into a gear.
1.3. Release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See this
manual's Maintenance Schedule or
Index for more information. Things
that are especially important in
trailer operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Black plate (1,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-1
Vehicle Care
General Information
General Information . . . . . . . . . . 10-2
California Proposition65 Warning . . . . . . . . . . . . . . . . . 10-2
California Perchlorate Materials Requirements . . . . 10-2
Accessories and Modifications . . . . . . . . . . . . . . . 10-3
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 10-4
Hood . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . 10-10
Automatic Transmission Fluid (4-Speed Transmission) . . . 10-11
Automatic Transmission Fluid (6-Speed
Transmission) . . . . . . . . . . . . . 10-13
Engine Air Cleaner/Filter . . . . 10-16
Cooling System . . . . . . . . . . . . 10-18
Engine Coolant . . . . . . . . . . . . . 10-18
Engine Overheating . . . . . . . . 10-22 Engine Fan . . . . . . . . . . . . . . . . . 10-24
Power Steering Fluid . . . . . . . 10-24
Washer Fluid . . . . . . . . . . . . . . . 10-25
Brakes . . . . . . . . . . . . . . . . . . . . . 10-26
Brake Fluid . . . . . . . . . . . . . . . . . 10-27
Battery . . . . . . . . . . . . . . . . . . . . . 10-28
All-Wheel Drive . . . . . . . . . . . . . 10-29
Front Axle . . . . . . . . . . . . . . . . . . 10-30
Rear Axle . . . . . . . . . . . . . . . . . . 10-31
Noise Control System . . . . . . 10-31
Starter Switch Check . . . . . . . 10-33
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . 10-33
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . 10-33
Park Brake and P (Park) Mechanism Check . . . . . . . . 10-34
Wiper Blade Replacement . . . . . . . . . . . . . . 10-34
Bulb Replacement
Bulb Replacement . . . . . . . . . . 10-35
Halogen Bulbs . . . . . . . . . . . . . . 10-35
Headlamps . . . . . . . . . . . . . . . . . 10-35
Front Turn Signal,Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . 10-37
Taillamps . . . . . . . . . . . . . . . . . . . 10-38 Center High-Mounted
Stoplamp (CHMSL) . . . . . . . 10-39
License Plate Lamp . . . . . . . . 10-40
Replacement Bulbs . . . . . . . . . 10-40
Electrical System
Electrical System Overload . . . . . . . . . . . . . . . . . . 10-41
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-41
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . 10-42
Floor Console Fuse Block . . . . . . . . . . . . . . . . . . . . . 10-46
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-49
Tire Sidewall Labeling . . . . . . 10-50
Tire Designations . . . . . . . . . . . 10-52
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . 10-54
Tire Pressure . . . . . . . . . . . . . . . 10-56
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . 10-58
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-59
Tire Inspection . . . . . . . . . . . . . . 10-62
Tire Rotation . . . . . . . . . . . . . . . 10-62
Dual Tire Rotation . . . . . . . . . . 10-64
Black plate (7,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-7
A.Battery on page 10‑28.
B. Radiator Pressure Cap. See Cooling System on page 10‑18.
C. Coolant Recovery Tank. See Cooling System on page 10‑18.
D. Automatic Transmission Fluid Dipstick. See “Checking the
Fluid Level” underAutomatic
Transmission Fluid (4-Speed
Transmission) on page 10‑11 or
Automatic Transmission Fluid
(6-Speed Transmission) on
page 10‑13.
E. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil on page 10‑7.
F. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil on page 10‑7.
G. Engine Air Cleaner/Filter on
page 10‑16.
H. Power Steering Fluid Reservoir. See Power Steering Fluid on
page 10‑24. I. Brake Master Cylinder
Reservoir. See Brake Fluid on
page 10‑27.
J. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid on
page 10‑25.
Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax Diesel
Supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.Always use engine oil approved
to the proper specification and of
the proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
.Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
.Change the engine oil at the
appropriate time. See Engine Oil
Life System on page 10‑10.
.Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Black plate (11,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-11
Automatic Transmission
Fluid (4-Speed
Transmission)
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
When to Check and Change
Automatic Transmission Fluid
A good time to check the automatic
transmission fluid level is when the
engine oil is changed.
Change the fluid and filter at the
intervals listed inMaintenance
Schedule on page 11‑3 and be sure
to use the transmission fluid listed in
Recommended Fluids and
Lubricants on page 11‑12.
How to Check Automatic
Transmission Fluid
Because this operation can be a
little difficult, it may be decided to
have this done at the dealer.
If not taken to the dealer, be sure to
follow all the instructions here or a
false reading on the dipstick could
result.
Notice: Too much or too little
fluid can damage the
transmission. Too much can
mean that some of the fluid could
come out and fall on hot engine
parts or exhaust system parts,
starting a fire. Too little fluid
could cause the transmission to
overheat. Be sure to get an
accurate reading if checking the
transmission fluid. Wait at least 30 minutes before
checking the transmission fluid level
if you have been driving:.When outside temperatures are
above 32°C (90°F).
.At high speed for quite a while.
.In heavy traffic
—especially in
hot weather.
.While pulling a trailer.
To get the right reading, the fluid
should be at normal operating
temperature, which is 82°C to 93°C
(180°F to 200°F).
Get the vehicle warmed up by
driving about 24 km (15 mi) when
outside temperatures are above
10°C (50°F). If it is colder than 10°C
(50°F), drive the vehicle in 3 (Third)
until the engine temperature gauge
moves and then remains steady for
10 minutes.
Black plate (13,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-13
How to Add Automatic
Transmission Fluid
Refer toRecommended Fluids and
Lubricants on page 11‑12 to
determine what kind of transmission
fluid to use.
Using a funnel, add fluid down the
transmission dipstick tube only after
checking the transmission fluid
while it is hot. A cold check is used
only as a reference. If the fluid level
is low, add only enough of the
proper fluid to bring the level up to
the HOT area for a hot check.
It does not take much fluid,
generally less than 0.5 L (1 pt).
Do not overfill.
Notice: Use of the incorrect
automatic transmission fluid may
damage the vehicle, and the
damages may not be covered by
the vehicle warranty. Always use
the automatic transmission fluid
listed in Recommended Fluids
and Lubricants on page 11‑12.
.After adding fluid, recheck the
fluid level as described under
“How to Check Automatic
Transmission Fluid,” earlier in
this section.
.When the correct fluid level is
obtained, push the dipstick back
in all the way; then flip the
handle down to lock the dipstick
in place.
Automatic Transmission
Fluid (6-Speed
Transmission)
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to
check the transmission fluid level.
The only reason for fluid loss is a
transmission leak or overheating
the transmission. If a small leak is
suspected, use the following
procedures to check the fluid level. However, if there is a large leak,
then it may be necessary to have
the vehicle towed to a dealer and
have it repaired before driving the
vehicle further.
Change the fluid and filter at the
intervals listed in
Maintenance
Schedule on page 11‑3, and be sure
to use the transmission fluid listed in
Recommended Fluids and
Lubricants on page 11‑12.
How to Check Automatic
Transmission Fluid
Because this operation can be
difficult, it is recommended to have
this check done at the dealer,
which can monitor the transmission
temperature. The transmission fluid
level increases with temperature. To
obtain a highly accurate fluid level
check, the transmission temperature
must be measured.
Black plate (16,1)Chevrolet Express Owner Manual - 2012
10-16 Vehicle Care
How to Add Automatic
Transmission Fluid
Refer toRecommended Fluids and
Lubricants on page 11‑12 to
determine what kind of transmission
fluid to use.
A. WARM Range
B. HOT Range
Using a funnel, add fluid down the
transmission dipstick tube only after
checking the transmission fluid
while it is warm or hot. A cold check
is used only as a reference. If the
fluid level is low, add only enough of
the proper fluid to bring the level up
to the middle of the WARM (A) or
HOT (B) range depending on the
ambient temperature and prior
driving conditions. Refer to
“How to Check Automatic
Transmission Fluid”, earlier in this
section for instructions on driving to
achieve warm or hot transmission
fluid. It does not take much fluid,
generally less than 0.5 L (1 pt).
Do not overfill.
Notice: Use of the incorrect
automatic transmission fluid may
damage the vehicle, and the
damages may not be covered by
the vehicle warranty. Always use
the automatic transmission fluid
listed in Recommended Fluids
and Lubricants on page 11‑12.
.After adding fluid, recheck the
fluid level as described under
“How to Check Automatic
Transmission Fluid,” earlier in
this section.
.When the correct fluid level is
obtained, push the dipstick back
in all the way; then flip the
handle down to lock the
dipstick in place.
Engine Air Cleaner/Filter
The engine air cleaner/filter is
located near the center of the
engine compartment. See Engine
Compartment Overview on
page 10‑6 for more information
on location.